Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotVery poor customer service
Very poor customer service, terrible communication. When this was raised with them, it was completely ignored. Will deal with the other agent on this sale.
Paul · 8 July 2021
Agent replied · 29 October 2024
Hi Paul,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please can you email enquiries@reedsrains.co.uk with some further information such as the branch you had dealings with, referencing this review.Kind regards,Reeds Rains
★★★★★ 5/5
GoogleGreat service, really appreciate.
Pramod · 24 October 2023
Agent replied · 23 October 2024
We put a lot of effort into building strong relationships with our clients, and it's truly rewarding to hear that we made a positive impact on your experience. Thank you again for your kind words and your recommendation. We hope to have the opportunity to serve you again in the future.
★★★★★ 5/5
GoogleAlways quick and responsive to any issue you may have. The staff are also friendly and fair which can’t be said about most lettings agents! Would highly recommend.
Josh · 24 October 2020
Agent replied · 23 October 2024
Josh thanks for the honest on point review.
★★★★★ 5/5
TrustpilotFast pacing
Fast pacing, reliable and approachable
Laura · 27 September 2023
Agent replied · 29 October 2024
Thank you :) Regards,Reeds Rains
★★★★★ 5/5
TrustpilotWe have been on the market with 2 other…
We have been on the market with 2 other estate agents prior to reeds raines and not sold we transferred to Reeds Rains they go above beyond and now we have sold Thankyou so much Mr Abbott
Lance · 27 September 2023
★★★★★ 5/5
TrustpilotExcellent service by Niamh…
Excellent service by Niamh Titterington! Following a couple of months of searching for the right rental property, I have come into contact with Niamh a few times now. Each time she has been friendly and accommodating, even staying late to ensure I was able to view a property I liked. Very much appreciated.
Leonie · 28 February 2022
★★★★★ 5/5
TrustpilotCommitted to service delivery 5*****
Thanks to ReedsRains letting Agents in Chorley, Leyland and especially BamberBridge I have enjoyed exceptional standards of service with the management of my portfolio and at this time would like to give particular mention to Katie Bonar who has seamlessly continued to maintain such high standards since taking over from her predecessor at that office
Chris · 3 November 2021
★★★★★ 5/5
TrustpilotReeds Rains
Reeds Rains - St Helens, Staff were incredible. Even though I didn't buy my first home through Reeds Rains they were still able to help me find the best mortgage out there. They even beat a deal I had been quoted from own bank who I've been with for the last 14 years. Couldn't be happier 🤗
Dane · 22 June 2021
★★★★★ 1/5
TrustpilotThey let us down when buying our first …
They let us down when buying our first house and on day we picked keys up and my solicitor told contracts been exchanged and we can go down and pick keys up , only to find the people who sold me house was still in and they didn't move out till 5pm and they handed me the key so very unpleasant experience, and reedsrains wasn't interested.
Jason · 18 August 2017
★★★★★ 5/5
TrustpilotReeds Rains Rothwell - Maria H
Reeds Rains Rothwell, Maria Hammill what a superstar. We started our house buying journey in july 2021!!! 9 months later Maria got us over the line . Kept us up.to date every step of the way and went out of her way to help. Couldn't reccomend her highly enough...over the moon. Thank you.
Caroline · 20 February 2022
★★★★★ 5/5
TrustpilotThank you Adele Coleman
I would like to immensely thank Reeds and Rains agency for the attention they have given me since the beginning of the process of renting my house.However, I must mention Adele Coleman who was extremely polite, friendly, and always available to help me in my process.Adele, YOU ARE THE BEST 😊Thank you VERY MUCH 🙏🏼🙏🏼🙏🏼
Sabrine · 28 October 2021
★★★★★ 5/5
TrustpilotREEDS RAINS BURNLEY - DAWN
This was our first experience of Reeds Rains and Dawn in the Burnley branch was fantastic. Great comms and really helpful. She made the process of purchasing our first buy-to-let investment a lot easier. We intend to use their tenant find service as we know we’ll get good service. Thank you!
Rachel · 30 May 2022
★★★★★ 5/5
TrustpilotAlways helpful accomadating to viewings…
Always helpful accomadating to viewings that suited as only had a small window to search not pushy at all
Customer · 18 September 2024
★★★★★ 5/5
TrustpilotReeds Rains York
Reeds Rains, York have just sold a property on our behalf going through an incredibly difficult solicitor. The many staff I spoke to were excellent but in particular Ms Annie Sutton who went above and beyond the call of duty to bring the sale to a positive conclusion. I cannot recommend them highly enough
Mrs · 17 December 2021
★★★★★ 5/5
TrustpilotGreat service
Currently looking for a house to rent in the Didsbury area and Reeds Rains have been amazing. There are literally no rental places available at the minute and the team has been trying hard to find something that fits my budget and requirements. Hopefully, I will find something soon with Reeds Rains
Harriet · 1 April 2022
★★★★★ 5/5
Trustpilotamazing from start to finish would…
amazing from start to finish would highly recommend
Steve · 20 June 2023
Agent replied · 29 October 2024
Thank you for the review!
★★★★★ 5/5
TrustpilotThis company delt with the seller we…
This company delt with the seller we were buying the house off, but also kept us updated with what was going on, on top of all of that the staff are lovely people l had the pleasure of meeting them the other day very helpful and friendly and I would recommend them to anybody
GLENN · 20 November 2021
★★★★★ 5/5
GoogleHelpful and resourceful
Nela · 24 October 2023
Agent replied · 23 October 2024
Thank you so much for your fantastic 5-star review of Reed's Rains!
★★★★★ 5/5
TrustpilotKaty from Congleton’s branch was super…
Katy from Congleton’s branch was super helpful, as a tenant she kept me fully informed during the whole process, was very approachable and efficient and a pleasure to work with
Sam · 25 October 2019
Agent replied · 29 October 2024
Hi Sam - Thank you for your great review!Many thanks,Reeds Rains
★★★★★ 5/5
GoogleI rented a flat via Reeds Rains and the whole process was quick and easy. They are also quick at repsonding to questions via Whatsapp or phone.
Hui · 24 October 2020
Agent replied · 23 October 2024
In these changing times we are adopting methods to make contact faster and easier.
★★★★★ 5/5
TrustpilotExcellent Service
I have recently purchased my first property through Reeds Rains. The experience was extremely positive and as a first time buyer they assisted me through the process. Alison and Becky at Bamber Bridge Branch assisted me with my purchase and I cannot thank them enough as I am now in my dream first home.
Molly · 9 November 2021
★★★★★ 5/5
TrustpilotSue from Reeds Rains Macclesfield is a star.
I honestly feel that if I hadn’t had the help from Sue at Reeds Rains Macclesfield then the purchase of my property would never have gone through. They are all so helpful and friendly at the office and always try and sort out any issues we had. Can’t thank them enough. Definitely recommend.
Alex · 1 January 2022
★★★★★ 5/5
TrustpilotReliable and friendly
We have used reeds rains Gosforth for a number of years to let our properties. They have always done an excellent job.
Buke · 14 July 2024
★★★★★ 5/5
GoogleI would highly recommend using the services at Reeds Rains as they are very professional, helpful and have great customer service skills.
Sarica · 24 October 2021
Agent replied · 23 October 2024
Miss Daddar it was a pleasure assisting in the sale of your property, thank you for your review of our services, and the kind gift.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
