Northwood Nottingham reviews

★★★★★ 5/5

allAgents

Great Renting

I rented a property with Northwoods for two years and in that time their service was fantastic. At the beginning the contracts were sorted quickly and any teething problems with the house were resolved promptly. This continued throughout my tennancy for example when the boundaryfence fell they contacted the appropriate neighbour to get it sorted as quickly as possible. At the end of my tennancy communications and expectations were clear which overall made the entire experience easy and enjoyable. Thank you for taking care of the property while I was there!

Callum · 8 July 2023

★★★★★ 5/5

allAgents

"Great Renting..."

I rented a property with Northwoods for two years and in that time their service was fantastic. At the beginning the contracts were sorted quickly and any teething problems with the house were resolved promptly. This continued throughout my tennancy for example when the boundaryfence fell they contacted the appropriate neighbour to get it sorted as quickly as possible. At the end of my tennancy communications and expectations were clear which overall made the entire experience easy and enjoyable. Thank you for taking care of the property while I was there!

CB · 8 July 2023

★★★★★ 5/5

allAgents

"Great service from the team,..."

Great service from the team, have used them for property rentals for years now, always helpful and speedy to respond to both mine and the tenants needs. Sarah and the team in lettings has been superb!

Lee · 23 February 2023

★★★★★ 5/5

Google

The team at Northwood Nottingham provide a professional and friendly service, problem tenants can be a nightmare for landlords but never had any issues with Northwood.. been with them over 13 years, and only had one bad tenant and Northwood handled it quickly and professionally .. well worth the management fees 10 out of 10.

Emlyn · 2 January 2019

★★★★★ 5/5

Google

I had initially found them through one of the Apps, but after that I always felt they were extremely helpful and always going above and beyond for any of my queries. Their team is always responsive and are always well connected in such a … More

JAYESH · 1 February 2025

★★★★★ 4/5

allAgents

Excellent service,quick

Excellent service,quick response for each queries,good staffs especially Ms Dawn is very supportive.

Manjusha · 28 April 2024

★★★★★ 5/5

Google

Excellent service from this agent. Helped seal a successful sale. Professional and helpful throughout the process. Would recommend to others who are considering embarking on the sale of their own property. Thank you Lucy Shepherd.PositiveResponsiveness, Professionalism, Value

Alex · 1 January 2022

★★★★★ 5/5

allAgents

"New..."

Sarah and her team were fantastic, as a new landlord the process was So simple for me thanks to them and the property was rented asap. 10/10

Luke · 23 February 2023

★★★★★ 5/5

allAgents

Above and

Kofi has been great. He went above and beyond and I am so grateful for his service. Would recommend these!

Scott · 13 July 2023

★★★★★ 5/5

allAgents

"Above and..."

Kofi has been great. He went above and beyond and I am so grateful for his service. Would recommend these!

Scott · 13 July 2023

★★★★★ 5/5

Google

Great team, very helpful and responsive, thanks to Sarah and team in lettings!

Lee · 1 January 2024

★★★★★ 5/5

Google

I Rent a property through Northwood and have recently had a lot of problems. I would like to say that Dawn Moore has given me excellent service and help in resolving the issues with my rented property. Her knowledge in rented properties is outstanding i can only recommend her in helping any landlord through a difficult situation.

Mark · 6 March 2024

★★★★★ 1/5

Google

Rang Northwood on a Thursday requesting to view a property on Rightmove (which had just gone on the market within that hour). I was really interested in this property and they informed me that they were awaiting a date and time from the vendor to arrange the viewings, and therefore took my name and number to call me back. I then rang up again on both Friday and Saturday afternoon and they gave me the same excuse (awaiting for the vendor to allow access to the property). I continued to bug them by ringing again on Monday afternoon (because I was really interested in this property) to be informed that the viewings had already gone ahead on Monday morning and that they had received multiple offers on the property. Yes I'm disappointed I didn't get chance to view the property, but hey ho, if they were fully booked then I can't do anything about that and I accept that. But what actually angers me is that they could have told me on Thursday/Friday or Saturday that they were fully booked, instead, they LIED to me all weekend stating they were awaiting for the vendor to allow access to the property. It shows that this company is lacking in some honesty and integrity values which should be addressed.NegativeProfessionalism

Kane · 1 January 2022

★★★★★ 1/5

Google

Just had Paul come to view our rental property for outstanding issues with the property including damp and holes in the front of the house, that had all been reported accurately over the years. He was extremely rude to me personally, asked if i was a roofer when trying to describe the fact that the chimney seep water when it rains, when explaining the fence had collapsed, told me that the overgrowth would be down to us. (depsite the fact it was there when we moved in!) Worst than that he had no knowledge of the property, that had everything had been logged over the years and that his only reason for being at the property was not to abuse/accuse me but to see the works that had not been carried out. But the final straw (where I nearly threw him out) was when he said I'll get everything done but the landlord will ask me for a rent review!!! He didn't even know the landlord - so how did he suddenly know the landlord would ask for a rent review, I told him - no he didn't you just did! Rude, unprofessional and money grabbing - when he was supposed to be here to look at repairs that hadn't been done in 4 years Disgusted with you Paul. Go ahead do you rent review I have the Property Ombundsman on standby to review you veiled threats! Shambolic!NegativeQuality, Professionalism

Suprememedia · 1 January 2022

★★★★★ 5/5

Google

I spent almost two years as a tenant with Northwood. Everything from the beginning of applying for the tenancy to moving out was smooth. Had very little issues with my tenancy but any small issue was resolved promptly. Moved out as I have relocated for a new job, I was in contact with Craig during the whole moving out process who was very helpful. Also quick and hassle-free in receiving my deposit back. Overall I had a positive experience as a tenant with Northwood and am sad to leave. Definitely recommend!PositiveResponsiveness, Quality, Professionalism, Value

Ally · 1 January 2022

★★★★★ 5/5

Google

Truly a great and amazing experience. Northwood were very patient with us and guided us through the homebuying process smoothly in these tough times of the pandemic. Always ready to answer questions and great communication. Lucy Shepard dealt with us mainly she is a real credit to Northwood, her calmness, reassurances and guidance have been second to none. Lucy played a big role in helping complete the property quickly and efficiently. She is a thorough professional, considerate and always willing to help and listen to your views. Exactly what we needed, thanks to the whole Team and especially to Lucy, all the best in the future.PositiveResponsiveness, Quality, Professionalism

Kassim · 1 January 2022

★★★★★ 5/5

Google

Nothing but kind words to say about Lucy and the Northwood team. As the agents for my first buy property there were many issues with solicitors yet Lucy worked extremely hard to keep things well and organised between the two parties after many hiccups. They have been a massive help to buying my first property and will most definitely work with this company at any opportunity given to me and I strongly suggest others do so too. Amazing service!PositiveResponsiveness, Quality, Professionalism

Luke · 1 January 2022

★★★★★ 5/5

allAgents

"Good..."

Sarah Stillman was very helpful with helping me move to my new flat and organised everything efficiently. I would recommend this service.

Carolina · 23 February 2023

★★★★★ 1/5

Google

I had a very disappointing experience with this rental agency. I called during a 5-minute break between meetings to inquire about a property, only to be told rudely, "Have you filled in the online form? If not, do that then we'll see if you … More

Jack · 2 August 2024

★★★★★ 2/5

Google

Be very careful when renting from Northwood. Ensure the agents are managing the property and not just finding tenants to collect rent for the landlord. Unfortunately I’ve ended up with an unscrupulous landlord by renting through Northwood. They will keep passing you on to a landlord who refuses to do repairs and they don’t manage the property

L · 1 January 2024

★★★★★ 5/5

allAgents

5* to

Just thought I'd leave a quick review!! Everyone in the office are great!! Especially Donna who is a great help!!

Danny · 24 February 2023

★★★★★ 1/5

Google

TERRIBLE! walk in an ask some questions about properties and get made to feel about worthless and judged. Never experienced a woman so rude and it appears all branches of this company are just the same. To be laughed at and looked down upon is disgusting.

Charlotte · 18 July 2024

★★★★★ 5/5

Google

As a recent first time landlord I wanted to find an agent who could professionally manage my property. Dawn from Northwood has been excellent throughout. Great communication helping me understand what I needed to do to ensure the property was ready for a tenant and then managing the process from there. Great service would highly recommend.

Wayne · 1 January 2024

★★★★★ 5/5

Google

I have just let my main house out via Northwood Lettings and could not be more pleased and impressed with their service. In a former life I was a reasonably large portfolio landlord with a fairly large portfolio across … More

Tim · 2 August 2024