Trusted Agent profile · Nottingham, Nottinghamshire
Verified
★★★★★
255 reviews across 3 platforms
1 The Gatehouse, Short Stairs, Nottingham, Nottinghamshire, NG1 1JA
Liberty Gate's office in Nottingham, Nottinghamshire, at 1 The Gatehouse, is rated 4.5 out of 5 across 255 reviews on three platforms, including 237 Google reviews rated 4.5.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Liberty Gate is an independent, award winning estate agency involved in selling, letting and managing residential property in prime locations across the UK. Our vision is to offer the ultimate estate agency service to help our clients achieve their property goals and aspirations. Whether your looking to buy, sell, rent or invest in property our local specialists are to help you.
Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
5/5
GoogleThe service provided by Liberty Gate was exceptional from the first day I contacted them throughout the management of my tenancy. Every single member of their team I was in touch with was equally communicative, professional, and fully supportive. 100% recommended.PositiveResponsiveness, Professionalism
Thank you for your kind review Dimitri.
5/5
GoogleI have worked with Liberty Gate for some time now. I’ve found them to be knowledgeable, professional and friendly to deal with and I can highly recommend them to contractors, tenants or landlords.
Thank you for your kind review Rich
5/5
GoogleRaheem provided an exceptional viewing experience, professional, sweet, and attentive. A 5-star service that exceeded expectations
Dear Hail Sohail Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleLiberty gate are brilliant to work with, they are both professional and friendly. Working with Sian is a pleasure.PositiveProfessionalism
1/5
GoogleMost incompetent estate agents I have dealt with. Too lazy to follow their own letting check out procedure and then duck responsibility when asked why they haven't provided full details of their own check out procedure. If I could give 0 stars I would but unfortunately 1 is minimum. Avoid.
Hi George, i'm sorry you feel this way and I have tried calling you today as we have no record of this issue being raised through our internal complaints procedure so are unaware of what issues you are referring too. If you could call us back and ask to speak to myself David I would be happy to help and resolve any issues. Thanks David
5/5
GoogleAn extremely helpful and knowledgeable team who supported us at every stage whilst we sold our flat. Due to the Cladding issues faced by many owners of flats, the process was more complicated but the team addressed issues that potential buyers raised, and working with the solicitors ensured a successful completion. Level of communication was spot on. Would definitively use again if the situation arose.
5/5
GoogleThe Liberty Gate team has been extremely efficient and have let our flat quickly, dealing quickly and effectively with any issues encountered. They are also very personable and great people to deal with both from a landlord and from a tenant/buyer perspective. A great team!
Thank you for your review Chas and it’s an absolute pleasure working with you on your property journey!
5/5
GoogleWorked with Amy Rest, who was really helpful and responsive to all my requests. Superb service!
5/5
FacebookLiberty Gate, especially Chloe offered a fantastic service from the very beginning, all the way through a very long sale process (not their fault). I will not hesitate to use them again
1/5
Googlewill never deal with liberty gate anymore. I had a bad experience with liberty gate, they are very greedy and very dishonest. I am sure they are going to say we are not aware of this issue. we have checked our records could not find anything!!!
Hi Sami, can you contact us please so we can find out what property this relates too.
5/5
GooglePerfect communication and rapport with clients
Dear Onomen Stanley Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleVery good staff helpful with all matters “literally” .. Sian Holmes was fantastic!PositiveResponsiveness, Professionalism
5/5
GoogleJillian Charles has helped me through every step of finding accommodation in Nottingham. She was especially helpful as I was not in the city at the time and she was able to answer all my questions and make sure the letting process was done smoothly. I’m very happy with the service and would recommend it to other!
5/5
GoogleOur agent, Chloe Guntrip, is a jewel. She helped us through a complicated buying process with utmost patience. She explained the processes and pitfalls, and frequently met us at the flats so we could get construction estimates. I heartily recommend her.
Thank you for your kind words Charles and we wish you all the best in your new home!
5/5
GoogleAll the team at Liberty Gate are very helpful, friendly, professional and they keep me informed of any developments with our portfolio. No request is too much trouble for any of the departments - be it in property management (Libbie and Ollie), Finance (Sian) or the overall management (Alissia). I can highly recommend using Liberty Gate.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleI have been renting a property through liberty gate for over 3 years now and they have been brilliant. A* service, they answer emails promptly and fix issues professionally and timely. Kane Simpson has especially given fantastic service.
Thank you for your kind review Rebecca. It’s lovely to have you as a tenant of ours and we’re glad you’re enjoying living in one of our managed properties. Thanks again!
5/5
GoogleWonderful response, fast and reliable
Dear Ace Jok6r Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI have sold 3 properties via Liberty Gate and a few BTL properties under their management. The staff is very sensible, clearly well trained to do their job, their attitude is also good, always ready to help.
Thank you for your kind words Paul and it’s an absolute pleasure to work with you and your properties! All the best from all the Liberty Gate team.
1/5
FacebookThe most unprofessional and inconsiderate letting agency. We had confirmed the property and I was chasing them for days as they were just ignoring me with no response. 3 days before move in date they cancelled on me and now all the other lettings in the area are let and unavailable. I would be weary of dealing with this agency if you are looking for assurance.
5/5
GoogleJillian Charles helped me rent a beautiful apartment. She patiently listened and responded to all my queries. Even though I was overseas at the time, she helped me get through all the formalities and paperwork with ease. I really appreciate all the help. Highly recommend liberty gate.
5/5
GoogleFantastic agency. All staff were very helpful and quickly responded to any issues/queries I had. Very efficient at sorting maintenance issues. Would definitely rent properties with them again in the future.
Thank you for your review Olivia. It’s been an absolute pleasure to have you as a tenant of ours and we wish you all the best with your new move.
5/5
GoogleFast and efficient in communication and problem-solving. Definitely would recommend!
Dear Borna Lončar Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe deal with many estates agents on daily basis, and we have found Liberty Gate very prompt, co-operative and extremely professional in their approach. We would highly recommend Liberty Gate....
Thank you for your kind review Aamir. It was an absolute pleasure working with you and we look forward to working with you again in the future. All the best from all the team here at Liberty Gate.
1/5
GoogleThey agreed to let me rent a property. To then show it Somone else after and tell me two days later they're giving it to someone else . Poorr
Hi Christopher could you let me know which property this is in relation too so that I can look into this for you? Thank you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Liberty Gate's Nottingham office has 255 reviews across three platforms: 237 on Google, 17 on Facebook, 1 on View Agents.
Liberty Gate Nottingham is rated 4.5 out of 5 across all 255 reviews, and 4.5 out of 5 on Google from 237 reviews.
Liberty Gate Nottingham, 1 The Gatehouse, Short Stairs, Nottingham, Nottinghamshire, NG1 1JA.
