Katie Homes Nottingham reviews

★★★★★ 1/5

Google

I have sent several emails inquiring about the status of my deposit refund, but unfortunately, I have not received any response so far. Jamie didn’t reply my emails

Alkatheery13 · 27 August 2024

★★★★★ 5/5

Google

Absolutely exceptional levels of customer service from Jamie, not only did he make the process seamless from start to finish, but he was also extremely knowledgeable and answered all my queries efficiently. Would highly recommend!!!

Sarah · 16 April 2024

★★★★★ 5/5

Google

Katie Homes has been dealing with my rentals for many years now and has also helped me with landlord licencing (in fact did all the work!) and maintenance and technical issues for other properties. The staff are most helpful and reliable and I could not manage without them. Highly recommended.

Peter · 16 April 2023

★★★★★ 5/5

Google

My experience with Katie Homes has totally transformed under the property management of Shanyne and Jamie. They’re a knowledgeable, efficient and trustworthy team - I would give them my highest recommendation!

GND · 16 April 2024

★★★★★ 5/5

Google

Dealing with Jamie Parker and the guys at Katie Homes has been a pleasurable experience. Every interaction has been smooth and every promise has been met. Would definitely recommend.

James · 16 April 2024

★★★★★ 5/5

Google

Jamie from Katie Homes provides a professional service and is very easy to work with.

Daniel · 25 November 2024

★★★★★ 5/5

Google

I have used Katie Homes several times for one of my rental properties and have always found their service brilliant. They are always extremely helpful and offer great guidance. Due to living in a different city to the property I always …

Kiran · 16 April 2023

★★★★★ 5/5

Google

Been dealing with Jamie and he has been first class. Always available on the phone or by text and happy to answer any questions. Thank you!

Ryan · 16 April 2024

★★★★★ 5/5

Google

great experience so far - Jamie has kept us informed at each step and is always quick to reply to any questions.

Danny · 26 March 2024

★★★★★ 5/5

Google

I have been using Katie Homes for many years and can say with confidence they are a very good company and know how to treat their customers. Full Stars rating from me. 👍🏽 …

Derek · 16 April 2023

★★★★★ 5/5

Google

Positive experience of renting a house via Katie Homes. Our main contact was/still is Adele and we have experienced prompt replies to any queries, as well as quick responses to a few (minor) maintenance issues in the house when we first moved in. Would recommend :)

Emma · 25 August 2021

★★★★★ 5/5

Google

Katie Homes were fantastic to work with. Very professional and responsive at all times. Would highly recommend!

Hannah · 16 April 2024

★★★★★ 5/5

Google

Great experience with Katie Homes, the staff made is so easy from start to finish with no complications or nasty surprises when moving in, gorgeous property & looking forward to living here for the next couple of years. They delivered great service and was really helpful so would highly recommend!

Leyana · 25 August 2020

★★★★★ 5/5

Google

Professional, thorough and very supportive; I have found this service proactive and helpful. Would definitely recommend.

Katya · 16 April 2024

★★★★★ 5/5

Google

I found my interaction with this business to be an excellent, stress free, interaction. As an international landlord the service was professional, helpful and friendly. …

Corey · 16 April 2023

★★★★★ 5/5

Google

I have recently rented a property through Katie Homes. Service was very prompt from start to finish and when I moved into the property, it had been professionally cleaned and ready for me to move in. Highly recommend them as an agent within Nottingham

Matthew · 25 August 2020

★★★★★ 1/5

Google

My housemates and I have experienced a lot whilst living in Nottingham as students. Our second year was an experience of rats, mould and estranged landlords, yet we somehow managed to have a worse experience with Katie Homes. It has taken us many months to get our deposit back, which has involved a solicitor and endless waiting games. Despite leaving the house in better condition than we received it, we found ourselves charged for a lot of random expenses. When we delved deeper, they did not have any record of the condition of the house prior to our moving out. When we explained this, they stopped replying, which ultimately made us have to go through the long process of single claim. Thanks! However this lack of communication and unprofessional approach wasn't an isolated experience. I think one of the best examples would be when we found a house key of ours had gone missing. We were terrified it had been stolen and that we could be robbed at any moment. We found out the next day, their plumber had taken it...so they could return when they wanted. It's always reassuring that a stranger can enter your house any moment. Thanks again! What you want from housing is a safe place to stay, and the assurance that if something breaks or needs a landlords input, you'll have a quick line to a professional and helpful person on the other end. You won't get this here. Search elsewhere.

Dervla · 26 August 2018

★★★★★ 1/5

Google

The most unprofessional and untrustworthy lettings agents I have ever had the displeasure of renting from in my 7 years of renting in life so far. If you make one decision today - avoid Katie Homes at all cost. 1 week after moving into the property we were approached for viewings as the property was being sold. At no point during the referencing process were we told that the property was due to be on sale and so we were forced to fork out extra money and find a new home days after moving in. The landlord blamed the lettings agents and the agents blamed the landlord - the only thing that was obvious was that we were being lied to by both. Other highlights included not being given the key for our post box for the entirety of our rental duration along with awful communication and customer service from the Katie Homes office. I would not wish this disruption and lack of basic understanding or care on anyone.

Jake · 26 August 2018

★★★★★ 5/5

Google

I can only give 5 stars for this company. I found the staff amazingly helpful, knowledgeable and friendly I swift and professional service. Definitely recommend.

Jayney · 16 April 2023

★★★★★ 1/5

Google

Since starting our tenancy with Katie Homes we have had non stop problems due to their incompetency, they will tell you one thing on the phone one day and then the next have completely forgotten and give you different information, they have no clue what they're doing, would email us about missed rent payments when we had bank statements showing we had, didn't clean the property between tenants and then tried to charge us for years old dirt and mess when we moved out and it took us nearly 3 months to get our deposit back after moving out, STAY WELL CLEAR

Yagmur · 26 August 2017

★★★★★ 1/5

Google

Entire history with agency has been appalling while being a tenant. Won't go into everything, but maintenance issues left for years with constant assurances they will be dealt with. Explanation always attributed to staff turn around and previous staff not having done their job properly. Current staff having not done their job correctly with correspondence not being properly filed and passed on, resulted with me getting a call less than 24 hours before the new tenant was moving into the property, that I had to vacate and finish all cleaning, despite having already 'agreed' with agency representatives that I would have the weekend before handing back the keys. When it came to getting back the deposit, despite the above circumstances, I was charged for an unprofessional job on painting walls. I did the best I could in the reduced time given, and despite getting an insincere apology and acceptance of fault for the situation, it didn't change the fact that because of their mistake, I had to incur the cost. So in summary: even if it's the property of your dreams, avoid if Katie Homes is the letting agent. Google doesn't allow zero stars for this review, hence why it got a whole one star.

Tom · 26 August 2017

★★★★★ 5/5

Google

Awesome people, highly efficient and proactive and a pleasure to deal with. I wouldn't hesitate to recommend the team and hope to work with everyone again. Ed

Barker · 16 April 2022

★★★★★ 5/5

Google

They have done amazing job helping me and my boyfriend find our fist flat together.

Lucy · 16 April 2023

★★★★★ 5/5

Google

My housemates and I have moved into our new student property. The staff at Katie Homes made the process to quick and easy and the house was spotless when we collected the keys.

Daisy · 26 August 2019