Katie Homes reviews

★★★★★ 1/5

Google

This is the *WORST LETTINGS/RENTAL AGENCY* I have ever used, thanks to Jamie Parker who never gets back to you and then when he does is so rude you wish he hadn’t! If I could give them no stars I would! We spent today (Monday 10th June) viewing houses to rent in Nottingham, which was going fine until we had to deal with someone called Jamie Parker at Katie Holmes sales and lettings. I have no idea why he has decided to deal with the general public on a daily basis with no customer relation skills whatsoever! If he is new to this job then someone needs to train him in politeness when speaking with potential customers. He also needs to know that it’s very rude to talk over someone whilst they are still speaking! (As he did several times) We have been dealing with lots of different agents recently, and viewing various properties in Nottingham with no issues at all, so we are certainly not new or naive to this market. If anyone is thinking of using them, make sure you deal with someone else as we shall never call them again! In response to your reply Katie, we didn't decide to view the property on our own. We had a list of addresses of properties available for rent and was looking to see where they all were, and what the neighborhood was like (the same as everyone does when looking) the removal man who was at the property asked if he was in the way. We replied to say, no we were just looking to see which house was available to rent. He then said politely I shall go and get the tenant as she was standing outside. If Jamie had bothered to listen instead of talking over us he would have known this information. Whatever the circumstance he should listen to potential customers and not laugh at them! He also didn't get back to us after saying he would on 3 different occasions... just like some of the other reviewers have said!

Jacqueline · 16 April 2025

★★★★★ 5/5

Google

We have have several houses with Katie homes for about 10 years. They’ve always been good. Recently though, the service has moved to a whole new level. Jamie has been working with us closely as we have done tenant changes and refurbs. The service has been exceptional, with Jamie updating us as things happen via WhatsApp. It’s all going smoothly, with helpful suggestions when one thing doesn’t work. Very happy customers.

Heather · 11 May 2025

★★★★★ 5/5

Google

Jamie has been excellent from the start and highly recommend! His communication is great and has been very informative. He has helped myself and housemates by going out of his way to make sure our needs are met. Jamie is friendly and down to earth which is just what you want. You can tell he is enthusiastic about his job and wants the best for his clients. The process has been quick and smooth with no stress- which is something you rarely get with other estate agents. Looking forward to moving in!😊

Temeesha · 25 November 2024

★★★★★ 5/5

Google

We have just started a tennancy with Katie Homes (main contact Jamie Parker). We have been really impressed with the communication and service from the get go; where I recieved veiwing and application process reassurance. Application was all done through standard systems, allowing seamless entry of data. And the office was always on hand for a call to discuss timelines or anything else that needed time. We were informed of any small niggles openly, and aksed to mention anything no matter how small that they or contractors might of missed. Everything was sorted before moving in, and felt I could bring up things with ease. When the usual things did occur (only small) Jamie, and the team were onto it straight away, and gave us great communication about when they would be round to fix them. Overall I cannot fault Katie Homes, and would highly reccomend them for any new home searches.

Jonny · 26 October 2024

★★★★★ 5/5

Google

I recently had the pleasure of working with Mr. Jamie Parker from Katie Homes in my search for the perfect rental property, and I couldn't be more impressed with the experience. From our very first meeting, Jamie's professionalism, positivity, and genuine desire to help were evident. Although the initial property I viewed didn't fully meet my needs, Jamie took the time to truly understand what I was looking for. With his deep knowledge of the market and keen understanding of my preferences, he quickly recommended an alternative property that immediately checked all the boxes. We scheduled a viewing, and from that moment, Jamie ensured that the entire process was seamless and stress-free. Whether it was answering every question, accommodating additional viewings before finalizing, or handling the paperwork with precision, Jamie consistently went above and beyond. Even while on vacation, he remained accessible and responsive, making sure I had all the information I needed to make informed decisions. Thanks to Jamie's dedication and expertise, I found the perfect rental property that suits my needs. I am incredibly grateful for his exceptional service and highly recommend him to anyone in search of a new home. If you're looking for a professional who truly cares about his clients and makes the entire rental process a breeze, Jamie Parker is the one to trust. - Sakshee

SA · 27 August 2024

★★★★★ 5/5

Google

Recommend Katie Homes as Jamie, their new manager who I have worked with can personally say will go the extra mile! I would trust him with my property, so much so I will be looking to get him to out to list my property in the coming weeks. I know that if there were any issues that came up (which is normally always the case with property) Jamie and his team would be able to fix it quickly and professionally.

Z · 16 April 2024

★★★★★ 5/5

Google

Jamie has been absolutely amazing. Jamie has gone above and beyond for us really. Jamie has really good communication skills and has communicated with us throughout our entire process. Once again thank you Jamie. Referencing process and moving experiences, have previously been quite stressful (for me) and this has been a walk in the park. 😄

Alisha · 25 November 2024

★★★★★ 5/5

Google

I had a fantastic experience with Katie Homes - Sales & Lettings. The team was professional, friendly, and incredibly helpful from start to finish. They made the whole process feel smooth and stress-free, always keeping me updated and providing clear, honest advice. Their attention to detail and dedication to delivering excellent service really stood out. It’s clear they genuinely care about their clients and go above and beyond to ensure everything runs seamlessly. I would highly recommend Katie Homes - Sales & Lettings to anyone looking for a reliable and trustworthy estate agent. A truly five-star experience!

Siam · 9 April 2026

★★★★★ 5/5

Google

Jamie Parker is so knowledgeable and goes the extra mile to ensure he does the best job he can. Recently needed his help and expertise and he delivered the best customer experience keeping me informed along the way and got a fabulous result. Would not hesitate to recommend him to anyone with their property matters.

Melanie · 16 April 2024

★★★★★ 5/5

Google

Jamie was particularly helpful in getting everything sorted for me quickly and easily. Top notch service

Aaron · 16 April 2025

★★★★★ 5/5

Google

Jamie has been super supportive and helpful with the whole process and has really gone the extra mile and made the it really simple. 100% would recommend working with Jamie when trying to find a new place.

Poko · 16 April 2024

★★★★★ 5/5

Google

Jamie has been very helpful during the entire moving process and has made the whole transition very smooth thankfully. Really appreciate that from him

Atarah · 16 November 2024

★★★★★ 5/5

Google

I've worked with Jamie for a number of years now and I like how he does things differently. He caters for investors and the vendors and creates real win-win situations for all parties. A* would recommend

Rhys · 16 April 2024

★★★★★ 5/5

Google

Jamie is an exceptional real estate agent whose expertise provided us a clear idea of the market. His deep understanding of the market, excellent communication and client-focused approach make him a standout choice. Highly recommended

Dinesh · 16 April 2024

★★★★★ 5/5

Google

I must say Jamie is a credit to Katie homes sales and lettings, he is very knowledgeable and answered all my questions. This guy really does go the extra mile! 5 stars 🌟 …

Sally · 16 April 2024

★★★★★ 5/5

Google

Jamie has been excellent, super helpful and supportive throughout.

Rikki · 16 April 2025

★★★★★ 5/5

Google

Jamie has been great from the get go - very quick to respond and very good with our requests - happy to recommend..

Sharon · 26 September 2024

★★★★★ 5/5

Google

Jamie was fantastic - hard working and pleasant to deal with. He sorted things very swiftly and took the stress out of things. I'd highly recommend him to anyone in the future

Patrick · 16 April 2024

★★★★★ 5/5

Google

We dealt with Jamie Parker, he was amazing from start to finish & can not thank him enough! Nothing was too much trouble and made the process as smooth sailing. Thank you!

Kim · 16 April 2024

★★★★★ 5/5

Google

I just want to say thank you Katie Homes. Fantastic service. I’ve dealt with a lot of letting agents and you are one of the best. Having spoken to Jamie Parker, it’s clear he is one of the most knowledgeable and experienced agents in Nottingham. Great service, great company. Highly recommended. Thanks once again Jamie you are a credit to the company. The next time I’m in the City I owe you a pint.

Richard · 27 July 2024

★★★★★ 5/5

Google

Adele was an absolute asset to the team at KH. Me and my friend had never rented privately before but she made the process so much easier. If there were any issues we had they would be sorted. Highly recommend Adele and KH.

Eden · 16 April 2023

★★★★★ 5/5

Google

After looking for our forever home to start a family in, we just couldn't find the right house. Something was missing. So after a meeting with Katie Homes in Nottingham we managed to find our perfect forever home to bring our little boy up in. Thankyou to the warm and welcoming staff who made this journey alot smoother than expected!

Abbie · 25 August 2020

★★★★★ 5/5

Google

We dealt with Jamie Parker, he was amazing from start to finish & can not thank him enough! Nothing was too much trouble and made the process as smooth sailing. Thank you!

Kim · 29 October 2023

★★★★★ 5/5

Google

Jamie is a great guy and always happy to share his knowledge of the area. I would highly recommend him and the team!

Connor · 16 April 2024