Katie Homes reviews

★★★★★ 5/5

Google

Jamie was very helpful and helped me sort everything very quickly and easily.

Hannah · 27 August 2024

★★★★★ 5/5

Google

Can’t recommend Jamie and the team highly enough. Jamie’s knowledge and professionalism set him apart. Keep up the excellent work!

Jack · 16 April 2024

★★★★★ 5/5

Google

Can’t recommend Jamie and the team at Katie Homes more for looking after me and giving me excellent property advice.

Debra · 16 April 2024

★★★★★ 5/5

Google

I highly recommend Jamie and the team at Katie Homes if you need help any help with your rental property.

Cheryl · 16 April 2024

★★★★★ 4/5

Google

The moving in process was fairly quick and smooth and the staff was always friendly and helpful. Some minor repairs were well taken care of although we did have to wait a bit for the water tank to be fixed. There were no problems whatsoever with the checkout and no unneccesary fees have been taken.

Aleks · 26 August 2019

★★★★★ 5/5

Google

Approachable, friendly, efficient and knowledgeable, I would absolutely recommend Jamie Parker if you want to sell your house!

Dominic · 16 April 2024

★★★★★ 5/5

Google

Jamie has been really helpful with answering all my questions. He is very professional and knowledgeable!

Yolanda · 16 April 2024

★★★★★ 5/5

Google

Very happy to recommend Katie Home. The whole team have been very helpful and have advised on both purchase and rental of property. Very responsive and happy to go out of their way. Thanks to Adele and Daniel and all in the office.PositiveResponsiveness, Professionalism

Judith · 25 August 2021

★★★★★ 5/5

Google

Brilliant service, thank you to Jamie Parker for all your help.

S · 16 April 2024

★★★★★ 1/5

Google

If I could give no stars I would. Have made this move the most stressful of my life. Don't respond to calls, when they did they gave false information. Tried to re advertise the property I wanted to rent AFTER accepting my application and deposit. Told me they then wouldn't but then rang me at a later date (when I'd sent numerous emails and left numerous voicemails) thinking I was the current tennant telling me that people were coming to view.... Expensive admin fee's relative to others. Unbelievably incompetent and no apology for their awful conduct. If it wasn't for the fact I need the flat I would have told them to stuff it.

Emily · 26 August 2017

★★★★★ 5/5

Google

Me and my partner owen just moved into a property Everything was brilliant and even help us move in quickly Big shout put to Adele whonwas very helpful answering any questions we had highly recommendedPositiveResponsiveness, Quality, Professionalism

Agnieszka · 25 August 2021

★★★★★ 1/5

Google

After you sign the contract they don't care anymore. I rented a shared flat and complained several times with them because my flatmates had really low cleaning standards but they would not reply. Then they subtracted a large amount of my deposit for cleaning. They also don't reply to emails before the 5th reminder or so.

Diego · 16 April 2024

★★★★★ 5/5

Google

I met with Jamie recently and he's helping me to find a rental home for my family. He was a great guy and asked all the right questions to ensure he didn't waste my time sending me something I was not happy with. Fingers crossed, hopefully he should find my place soon!

Dantha · 16 April 2024

★★★★★ 1/5

Google

Once tenants installed absolutely zero interest, tenants causing serious problems, months later totally inadequate response; I look forward to you waking up this morning and dealing with this

Nick · 16 April 2025

★★★★★ 5/5

Google

Katie Homes Sales and Lettings provides a great support in the whole process of buying house. Jamie in sales team is responsive, I can get his reply within a day and feel satisfaction his follow up action and working with Katie Homes. Highly recommend this this agent.

PUI · 28 June 2024

★★★★★ 5/5

Google

Definitely would recommend Katie Homes! Big thanks to Adele for all her help

Ben · 25 August 2023

★★★★★ 5/5

Google

Jamie, was helpful and professional from arranging a viewing to being handed the keys. Request for moderation and replacement blinds were action quickly, with communication throughout.

Emma · 16 April 2025

★★★★★ 1/5

Google

If I could give them negative stars, I would! Me and 5 other people moved into one of their houses in West Bridgford August 2022, and we were given the keys to the house that was completely in a tip; not cleaned and loads of issues. We were given 3 chairs, 2 of which were broken and after reporting this for the whole year we were there, they said they'll sort it out but never did. I won't be surprised if there's still only 1 chair there. When we signed the contract, we asked for bills included and they said they would be able to do that, however when we moved in, they went back on that and said because we signed the contract, we would have to pay for bills separately (REMEMBER their contract statement for later). We would report any technical faults in the house throughout the year and a lot of the time they wouldn't be fixed. For example, the upstairs bathroom light; when switched on, would trigger the fuse to be flipped and set the house alarm off. This was due to a fault in the wiring which is very dangerous, especially being in a bathroom where there is a lot of water. When reported, they said they would get someone to fix it but they never did. It just so happened that one day it didn't do it anymore rather than actually being fixed. The WORST PART of this all was that in the contract, it states that we would expect to receive our deposit within 30 days of the end of tenancy. This meant that we should've received the refund at the end of August. WE HAVE ONLY JUST RECEIVED OUR DEPOSIT (it's November)!!! We wasted so much time from August, chasing up our deposit and get excuses every time and send us to other people to deal with. They then tried charging us (after August) for the chairs and other issues which happened before we collected the keys. Luckily we had proof of emails and pictures from when we first moved in. We asked for our deposit protection documents, however they were unable to provide us with a signed document and certificate and stated that they sent it to us (of course, they didn't)! After some time and them trying to charge us for issues that we didn't cause, we threatened to take them to court and they suddenly started responding very quickly. However, they still wouldn't return the deposit. A few weeks after threatening court, they sent an email stating they would give back the full deposit, however there was still a lot of back and forth after this due to just pure INCOMPENTENCE. In the end we received our full deposit it caused a lot of hassle and a huge amount of time wasted! Such a shameful experience with them, especially as a student! Would HIGHLY RECOMMEND NOT TO USE Katie Homes, especially if you are a student because they WILL try to take your money and not help you out when needed!

Neer · 16 April 2024

★★★★★ 1/5

Google

Don't waste your time, such an unprofesional company. Kept pushing back viewings as they did not have a spare key, and the only way to view the flat was if the tenant was in and 'she was never in'. Once again tenant has more power than the agency - reminds me of the 'centrick agency' -. In the end Katie Homes never called us back. We never viewed the property. After reading the other reviews I would definitely recommend you to look for another agency.

Lona · 26 August 2019

★★★★★ 5/5

Google

We have just rented a house, through Katie Homes, for next year and could not be happier with the service provided. We read the reviews before signing and went back to the tenants, of the house we are taking, with our concerns. Fortunately the tenants in the house have experienced both sets of Management( past & current), at Katie Homes, and said the difference is like night and day. They confirmed on moving in nothing was ready, no inventory provided, house wasn’t cleaned etc Phone calls, emails ignored, always blamed on staff issues. They said that never happens now, when they call/email , they get a reply straight away and problems dealt with efficiently. Our experience of the signing up process was similar ........very happy!

ReadySetGo! · 26 August 2018

★★★★★ 5/5

Google

Jamie and the Katie homes team were brilliant. Jamie has a friendly yet professional approach and his knowledge and experience shines through. He went above and beyond in the selling process and I'd highly recommend this estate agents.

Aidan · 28 June 2024

★★★★★ 5/5

Google

Jamie sets himself apart from the crowd when it comes to buying and renting properties. Not your average estate agent he genuinely does care and strives to help at any point of the journey we needed. Couldn’t recommend enough!

Jay · 16 April 2024

★★★★★ 5/5

Google

Jamie hives the best advice and goes out of his way to help everyone. Xx

Gregory · 16 April 2025

★★★★★ 5/5

Google

Had a great experience with Jamie. He was super helpful and patient. Made the whole process very quick and simple. He answered all of our questions very quickly and would recommended him to anyone in our position.

Natalie · 16 April 2024