Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotA Council inspection was about to be…
A Council inspection was about to be made. There was a problem that involved the block management. In the past this would have been a lengthy process but Aleemah Aziz was able to have the work actioned and completed before the inspection.
Mrs · 23 April 2026
Agent replied · 11 May 2026
Thank you for your review. We are pleased to hear that we could assist with the block management issue before the council inspection. We appreciate you taking the time to leave us this positive feedback and the recognition of Aleemah!
★★★★★ 5/5
TrustpilotRenting a student apartment
Joe Farrar has been amazing throughout the whole process of finding a place for my friend and I for our next academic year. As an international student renting an apartment for the first time, he explained everything thoroughly and responded to each query swiftly.
Erica · 7 April 2026
Agent replied · 9 April 2026
Thank you, Erica, for sharing your wonderful experience. We're delighted to hear that Joe provided you with reliable guidance and thorough explanations during your apartment search. We wish you and your friend the best for your academic year ahead!
★★★★★ 5/5
TrustpilotThanks to the team
Massive thanks to Natasha for all her work on what was a difficult sale. Her communication between all parties and solicitors was a great help through the final few weeks of the sale process.
Andrew · 19 June 2026
Agent replied · 23 June 2026
Thank you Andrew for taking the time to share your review and kind words. We are delighted that Natasha's communication and support were a great help to you during the sale process and that we are able to get everything across the line for you. Wishing you all the best in your new home and if you need anything further, please don't hesitate to contact us.
★★★★★ 5/5
TrustpilotMatt has been fantastic during the last…
Matt has been fantastic during the last few weeks when we worked together on a project.
Matt’s enthusiasm, professionalism and deep knowledge of the local property market shone through at every stage of the process.
I’d thoroughly recommend Matt to help you if you’re buying or selling your home.
Nicholas · 9 October 2026
★★★★★ 1/5
GoogleCompany bought out the majority of the competition in Student Housing in Notts, and they actually a disaster. Rahim Iqbal is by far the most incompetent Letting Manager i’ve ever dealt with.
CH · 29 June 2026
Agent replied · 30 June 2026
Thank you for sharing your review. We are sorry to hear of your experience and would love to work with you to ensure that we build your trust moving forward. Please do reach out to us so we can work together and get any pending queries resolved. Thank you.
★★★★★ 5/5
TrustpilotNatasha Watkins has been a fantastic…
Natasha Watkins has been a fantastic estate agent to deal with, she has continuously kept in contact throughout our purchase to keep us up to date. Thank you Natasha for all of your help, it is very much appreciated.
Sadie · 8 May 2026
Agent replied · 27 May 2026
Thank you for your kind words, Sadie. We are so pleased to hear that Natasha provided you with helpful and professional support throughout your purchase. Our team prides itself on being communicative and reliable, ensuring our clients feel informed every step of the way. We appreciate your trust in us and wish you all the best in your new home.
★★★★★ 5/5
GoogleWorked with Beth on quite a few occasions now, from small project to full refurbs. Her communication has been excellent, and her outlook of doing the right thing makes life much easier for Landlords and Contractors alike.
Thank you
Simon · 6 May 2026
Agent replied · 7 May 2026
Thank you Simon for taking the time to share a review and for your kind words about Beth. We are glad to hear that her excellent communication and commitment to doing the right thing have made it easier for you. We really appreciate your trust and look forward to supporting you and working with you again in the future.
★★★★★ 4/5
TrustpilotThank you Abbie Clark for your support…
Thank you Abbie Clark for your support and communication skills during recent problems I experienced with one of my properties.
Job well done
Philip · 25 August 2026
Agent replied · 28 August 2026
Thank you for sharing your experience Philip. We appreciate your recognition for Abbie and will ensure that your feedback is passed on. We appreciate you taking the time and look forward to supporting you further.
★★★★★ 5/5
TrustpilotAlemah has been helpful and reasonable…
Alemah has been helpful and reasonable in sorting out end of tenancy arrangements for myself as landlord and my Tennant
Ann · 11 September 2026
Agent replied · 15 September 2026
Thank you for your kind words, Ann. We are glad Alemah was helpful and reasonable in managing your end of tenancy arrangements. We appreciate the recommendation and if you need further assistance, please don't hesitate to reach out to us.
★★★★★ 5/5
TrustpilotThe process so far has been amazing and…
The process so far has been amazing and seamless. I just paid my booking amount today and Kelvin Zakeyo was my agent in the process. Amazing guy, friendly vibe, tells you everything all the way and makes sure you get everything done and checked right. Highly recommend!
Seal · 27 February 2026
Agent replied · 3 March 2026
Thank you for sharing your experience with us. We are thrilled to hear that Kelvin provided you with all the support you needed. We appreciate your recommendation and look forward to assisting you further.
★★★★★ 5/5
TrustpilotWorked with Jenna
Worked with Jenna, have to note that she is very efficient and helpful to work with. Thanks for working with us.
Si · 3 September 2026
Agent replied · 5 September 2026
Thank you for your kind words Si. We are delighted to hear that you found Jenna to be efficient and helpful to work with and that we have been able to resolve any queries quickly for you. We appreciate your trust and look forward to working with you again.
★★★★★ 5/5
TrustpilotAwesome
Awesome, Experience the Agency always assist prompt, thanks so much to Tina, for always giving support whenever needed
Talent · 22 September 2026
Agent replied · 30 September 2026
Thank you for sharing your wonderful experience with us Talent. We are delighted to hear that our team, especially Tina, has been so helpful and supportive. Your feedback is important to us and we look forward to continuing to support you.
★★★★★ 5/5
TrustpilotFantastic service !
Wanted to give credit where credit is due. Melissa is absolutely great at what she does and is a pleasure to deal with . Thank so so much Melissa!!!!
Consumer · 8 July 2026
Agent replied · 7 August 2026
Thank you for taking the time to share your review for Melissa. We are so pleased to hear that she provided you with such professional and helpful service. We appreciate your recommendation and look forward to continuing to support you.
★★★★★ 5/5
TrustpilotReview for Gita Patel
As a tenant with John Shepherd for 3 years, I have been consistently impressed by the professionalism and care shown by my property manager - Gita Patel. She manages every matter with clarity, and genuine consideration, making the entire experience smooth and reassuring. Her communication is prompt and courteous, and she always ensures that any issues are addressed swiftly and thoroughly. Gita’s dedication and reliability have made my tenancy exceptionally well‑supported. A truly outstanding property manager - highly recommended.
Rajeshwari · 24 June 2026
Agent replied · 25 June 2026
Thank you for taking the time to share your review. We are delighted to hear that Gita has provided you with professional and reliable guidance throughout your tenancy. Our team strives to offer helpful and communicative support, and it's wonderful to know that you felt well-supported. We appreciate your recommendation and look forward to continuing to support you in the future.
★★★★★ 5/5
TrustpilotGita Patel of John…
I have dealt with Gita Patel of John Shepherds for many years. She is always polite, helpful and willing to answer any query I may have. She never fails to return my calls.
Georgina · 9 June 2026
Agent replied · 16 June 2026
Thank you for your review Georgina. We are so happy to hear about your experience of working with Gita and great to see you have built such a great relationship. Thank you again and we look forward to supporting you again in the future.
★★★★★ 5/5
TrustpilotThank you Teresa
I would like to thank Teresa at John Shepherd for her dedication to my issue this morning with the contractors arriving as planned to my home. She was very patient and supportive in a very stressful time and is certainly an asset to the team.
Elle · 6 March 2026
Agent replied · 10 March 2026
Thank you for sharing your experience with us. We are so glad to hear that Teresa provided you with helpful and professional support during a stressful time. If you need anything further, please do not hesitate to reach out to us.
★★★★★ 5/5
TrustpilotGreat service
Shannon was extremely helpful as were all the other staff in the sale of my house. The process went smoothly and very quickly. Thank you
Suzanne · 31 July 2026
Agent replied · 4 August 2026
Hi Suzanne, thank you for sharing your experience with us. We are delighted to hear that Shannon and our team provided you with professional and helpful support during the sale of your house. We appreciate your trust in us and look forward to assisting you again in the future.
★★★★★ 5/5
TrustpilotAlex Shomari is one of the few agents that you can trust and followed through with promises and requests made. Amazing guy
Alex was great in following up on all of the questions I had about the property. He even took personal time on his day off to help me view the property on the only day I had, he was always fast with his responses and agreed changes regarding the property for improvements with the landlord fast. Lovely guy and was happy to help any any time and was the fastest process I have ever had with an agency. He allowed me to look around without the sales pitches. It’s hard to come across and agent that you can trust but he has been a superstar and would highly recommend him. He is an asset to the John Shepherd agency. Thanks once again
Michael · 7 February 2026
★★★★★ 5/5
TrustpilotSue is absolutely wonderful
Sue is absolutely wonderful. She responds quickly and couldn't be more helpful. She makes it so easy to do business with John Shepherd.
Mrs · 12 August 2026
Agent replied · 14 August 2026
Thank you for your kind words Mrs Al-Khamiri. We are delighted to hear that Sue has been so helpful and communicative and that we have made doing business with us easy. We appreciate your recommendation and look forward to supporting you further.
★★★★★ 5/5
TrustpilotOver the years I have always dealt with…
Over the years I have always dealt with the property manger Gita Patel on a one to one basis, she has always helped me in any way she could, I wasn't just someone that rented a property, I was always reassured if I had any problems or queries, never had any issues with John Sheppard as a company would highly recommend have been sitting tenant for 37 years and never want to leave
Donna · 28 July 2026
Agent replied · 29 July 2026
Thank you for sharing your wonderful experience Donna. We are delighted to hear that Gita has provided you with such helpful and professional support over the years. Building lasting relationships with our tenants is important to us, and we appreciate your trust in us. Thank you for your recommendation and we look forward to continuing to support you.
★★★★★ 5/5
TrustpilotAleemah’s great
Aleemah was very helpful and knows what she’s doing which made me feel very certain.
Anjuma · 30 September 2026
Agent replied · 2 October 2026
Thank you for your kind words Anjuma. We are delighted to hear that Aleemah provided you with reliable guidance and made you feel confident in our services and overall gave you a positive experience. If you need anything further, please don't hesitate to reach out to us.
★★★★★ 5/5
TrustpilotJoe Farrar Professional Service
Joe Farrar has been very helpful from start to finish in helping out with a potential issue. The advice he gave was very professional and clear and I would not hesitate to use Joe again and recommend him to anybody that asks.
John · 17 March 2026
Agent replied · 20 March 2026
Thank you for sharing your experience. We are glad to hear that Joe provided you with professional and reliable guidance. We appreciate your trust and look forward to assisting you again in the future.
★★★★★ 5/5
TrustpilotFinally - a great agent!
It’s rare in this day and age to find a great estate agent who takes your calls, helps you out and does what he says he will do with professionalism and speed. Having been a developer for 30 years I have come across many shapes and sizes! Most are quite useless. So Joe Farrer is a rare breed - and a great asset to John Shepherds - if I employed him I would hold onto him with both hands!
Emma · 4 February 2026
★★★★★ 5/5
TrustpilotTina is always helpful...
Tina is always helpful and goes the extra mile to assist. Both my husband and me are getting on in years and Tina's patience is fantastic.
Vanden · 12 July 2026
Agent replied · 15 July 2026
Thank you for your kind words Vanden. We are delighted to hear that Tina's helpfulness and patience have made a positive impact on your experience working with us. Thank you again for your recommendation and please don't hesitate to contact us if we can support further.
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