Trusted Agent profile · Nottingham
Verified
★★★★★
1,483 reviews across 3 platforms
2 Gordon Road, West Bridgford, Nottingham, NG2 5LN
John Shepherd's office in Nottingham, at 2 Gordon Road, is rated 4.4 out of 5 across 1,483 reviews on three platforms, including 121 Google reviews rated 3.8.
121
Reviews on Google
This office
1,340
Reviews on Trustpilot
Business-wide
22
Reviews on allAgents
Business-wide
At John Shepherd, we are the leading experts in helping landlords let property in Nottingham. With our three decades of experience in the property industry, we understand the unique requirements of landlords and customise our advice to meet the distinctiveness of each property. If you are in search of reliable letting agents in Nottingham look no further than John Shepherd. Our dedicated team is committed to seamlessly connecting your property with highly qualified tenants. We work tirelessly to showcase your investment property to the right audience, starting with a valuation.
Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
5/5
TrustpilotAlisha Donaldson has been really…
Alisha Donaldson has been really helpful regarding flexibility with my tenancy, she was good with communication, and made me feel heard.
Thank you for taking the time to share your review - we are so glad to hear you felt supported and had a positive experience working with us. We look forward to supporting you again in the future.
5/5
TrustpilotAlisha Donaldson is very polite and…
Alisha Donaldson is very polite and helpful on the phone, and rapidly sorted out the issues in connection with service charges.
Thank you for taking the time to share your lovely review for Alisha. We are so pleased she was able to support and assist on your query quickly to ensure no further issues. We are here to help if there is anything further you need.
5/5
TrustpilotStudent accommodation…
My son is looking to rent student accommodation in Nottingham. I had queries and Monica at UNi2RENT has been extremely helpful and professional in addressing these and offering solutions. So far I would definitely recommend. Thank you Monica....
Thank you so much for your kind words, Suzanne. We are thrilled to hear that Monica has been extremely helpful and professional in addressing your queries about student accommodation in Nottingham. We look forward to continuing to provide you with reliable support and quality service.
5/5
TrustpilotEleanor’s been great!
Eleanor has been friendly and brilliant, she has made the process really straight forward and stress free. Would highly recommend John Shepherd.
Thank you Alex for your kind words. We are thrilled to hear that Eleanor provided you with helpful and professional support. Our team strives to make the process straightforward and stress-free. We appreciate your recommendation and look forward to assisting you again in the future.
5/5
TrustpilotMohammed Ibrahim was absolutely amazing…
Mohammed Ibrahim was absolutely amazing throughout the rental application process. Helpful and very patient.
Thank you for sharing your experience Abosede. We appreciate your 5* Review for Mo!
5/5
TrustpilotI would like to leave a positive review…
I would like to leave a positive review for John Shepherd. We recently experienced an issue, and the team responded to our request very quickly. Everything was arranged promptly, and the problem was fixed efficiently and professionally.
Thank you for your kind words. We are glad to hear that our team responded quickly and handled everything professionally. We strive to provide reliable guidance and tailored support to our clients. Your recommendation means a lot to us and we appreciate your trust in our local expertise.
5/5
GoogleI recently sold a property via John Shepherd Estate and Letting Agents (Nottingham City). I dealt with Kayleigh and Stefan; both of whom were professional, efficient and communicative. As a first time seller, the experience could not have been better. I would well recommend Kayleigh and Stefan of the Sales Team at this branch.
Many thanks for your kind review Glen, much appreciated. The contents have been shared with the team. We are really pleased to read that the service received met expectations! 😊 …
5/5
TrustpilotProperty repair
Reported a repair for my hot water tank at 7am panicking about no hot water / heating with a child in my property, by half 9 I had the lovely Pauline dealing with it and had contractors assigned almost straight away, was a very fast process and Pauline even rang me to give me the heads up about the contractor struggling to contact me to arrange coming out, she was so friendly and sorted it all very quickly, Parker & sons (Charlie) arrived at my property within half an hour of speaking to somebody at the office and now it’s all sorted. Big thank you to both of you :)
Hi Kelly, thank you so much for your wonderful review! We are thrilled to hear that Pauline provided you with such reliable support and sorted everything out so quickly. Your experience truly reflects our commitment to customer-centric service, and we appreciate you sharing it with us.
5/5
TrustpilotStaff members were very friendly and…
Staff members were very friendly and approachable. Alex has been fantastic throughout the process in finding us a home
Thank you for your kind words Srijana. We are so pleased to hear of your experience and that Alex provided fantastic support in finding you a home. Wishing you all the best and if you need anything further, please don't hesitate to reach out to us.
5/5
TrustpilotTina was helpful
Tina was helpful, profesional and friendly
Thank you for your kind words Ioana. We are delighted to hear that Tina provided you with professional and helpful support. Please reach out if you need anything further, we are always here to help!
5/5
TrustpilotA very professional company
A very professional and well-organised agency. The whole process was smooth and straightforward, and their procedures were clear and well managed. Whenever I had a question or an issue, the customer service team（Ms Tina） responded quickly and was always helpful. Overall, I had a very positive experience and would be happy to recommend them.
Thank you for sharing your positive experience Julio. We are delighted to hear that you found working with us professional and well organised and have enjoyed working with Tina. We appreciate your recognition and we look forward to assisting you again in the future.
5/5
TrustpilotAlisha and the team have been great…
Alisha and the team have been great from the start, love the team and the service.
Thank you Sakshi, for your wonderful feedback. We are thrilled to hear that you love our team and the service we provide and we look forward to supporting you again in the future.
5/5
TrustpilotGita Patel
Gita Patel, my Property Manager has always dealt with repair issues promptly and efficiently. She manages all maintenance matters in a professional and courteous manner, ensuring that issues are resolved as quickly as possible. Communication is excellent, and she consistently responds to my enquiries promptly and keeps me informed throughout the process. Her dedication, reliability, and professionalism are greatly appreciated, and she provides an outstanding level of service.
Thank you for sharing your experience, S.R. We are delighted to hear that Gita has provided you with reliable guidance and has handled your maintenance matters with professionalism and efficiency. We appreciate your kind words and are here to support you whenever needed.
5/5
TrustpilotTina Margetts has been very helpful and…
Tina Margetts has been very helpful and efficient from the start to the end of tenants I have.
Thank you for taking the time to share your review. We are so pleased to hear of your positive experience working with Tina and our team in Solihull. We truly appreciate your recommendation and look forward to supporting you in the future.
5/5
TrustpilotQuality inspection from a tenant
I have been a tenant for over six years. I have had regular inspections of my property however my recent experience with Debbie Jackon was outstanding. The inspection was thorough going through each room and the outside, discussing what was good as well as issues. She recorded each area describing the issues and taking photographs. Debbie was good to talk to, being a good listener and communicator. Thank you Debbie for making an inspection an enjoyable experience and not something to dread.
Thank you for your review, it is greatly appreciated
5/5
TrustpilotA trustworthy agent
As a buy to let landlord, I have been with John Shepherd for several years and I am happy with the agent for their high standards of professional services. Staff (e.g. Christina E. Tzemanaki) are very helpful. I will surely not hesitate to recommend it if anyone is looking for the similar services. It is the agent that one can trust and can expect a long term good relationship.
Thank you for sharing your positive experience with us. We are delighted to hear that you find our services professional and our team helpful, especially Christina and great to hear of the relationship that you have built. We really appreciate your recommendation and we look forward to continuing to provide you with support and guidance moving forward.
5/5
TrustpilotAleemah has been really helpful and has…
Aleemah has been really helpful and has made the management of my tenancy much smoother i appreciate it a lot
Thank you for your review. We are delighted to hear that Aleemah has provided helpful support and made your tenancy management smoother. If you need any further support, please don't hesitate to reach out to us.
5/5
TrustpilotMy viewing at Varsity Rivergreen with Kelvin Zakeyo
Kelvin made my experience wonderful. He was nice, charming and informative. He explained all of the steps throughly, and answered any questions I had professionally. Even if they were silly ones.
Thank you so much for your review. We are thrilled to hear that Kelvin made your experience so enjoyable with his charm and informative support. Your feedback is invaluable to us and we look forward to support you again in the future.
5/5
TrustpilotGreat property management team to work…
Great property management team to work with. Mia, Jenna, Callum, Abbie, Adam, Kevin & Tenille. Their communication is always clear, jobs are well organised and any issues are dealt with quickly. From a contractor’s point of view, it makes a massive difference working with a team that’s responsive and easy to deal with. Would definitely recommend.
Thank you Sean for taking the time to share your experience of working with our property management team in Sutton and Cannock. We love to hear that our team are great with communication and quick responses and overall make your experience more positive. We really appreciate your recommendation and relationship and look forward to continuing our collaboration.
5/5
TrustpilotAlica Donaldson
I dealt with Alica Donaldson regarding an invoice payment, she was very professional and sorted my query very quickly.
Thank you for sharing your review with us June, we are so pleased to hear of your experience and great news to hear that Alisha provided you with professional and helpful support in resolving your invoice query quickly. If you need further assistance, please don't hesitate to reach out to us.
5/5
TrustpilotGreat Services
I have recently moved into my new property with Uni2rent part of John Shepherd and I have to say it was very smooth process for me to get into the new property. My previous tenancy agreement was about to end and I have to move in on the very same day and it was Friday evening, most of the letting agency try to shift the move in to Monday but when I requested Monica Moran she managed to give me the keys the same day I requested and I am very glad she did. I would also like to mention Ellis Boakye here the way he helped me to move in and sort every problem I had was tremendously good. If anyone reading this review I would suggest to book with them and honestly they have great properties.
Thank you for sharing your experience. We are delighted to hear that your move-in process was smooth and that our team provided reliable guidance. We appreciate your recommendation and wish you all the best in your new home.
5/5
TrustpilotFirst Class, Excellent Service
It has been a real pleasure to deal with John Shepherd Estate Agents. Mandi and the team have been extremely professional, friendly and are providing a first class service. I highly recommend them (Landlord Services).
Thank you for your kind words. We are so happy to hear that you found Mandi and our team professional and helpful. Our goal is to provide reliable guidance and build lasting relationships through open communication. We appreciate your recommendation and look forward to supporting you further.
5/5
TrustpilotKelvin Zekeyo
Kelvin Zekeyo was so helpful and an amazing individual helping me through my accommodation process, which I was so delighted of.
Thank you for your review, we are so pleased to hear about your positive experience with Kelvin. We look forward to supporting you again in the future.
5/5
TrustpilotMy experience at John Shepherd Estates…
My experience at John Shepherd Estates has been very good. The team has been professional, approachable, and attentive to my needs throughout the process. Communication has been clear, and any questions I had were answered promptly. Overall, I’ve been pleased with the service and support I’ve received.
Many thanks for your review Daisy of the services received by the business. We are delighted that the service received is a positive one! 😊
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