Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have worked for JMS for over a number of years and have found them very helpful and professional. Dawn always goes the extra mile. Would highly recommend.PositiveProfessionalism
Andy · 25 August 2021
Agent replied · 21 June 2024
Its been a pleasure working with you both
★★★★★ 5/5
GoogleFollowing my mother going into a care home, we rented her house out through JMS. They were both efficient and effective, as well as proving excellent customer service.
Alcala · 22 June 2021
Agent replied · 21 June 2024
it was a pleasure working with you and your sister, if you ever need any help in the future you know where we are
★★★★★ 5/5
FacebookVery good company, they provided fantastic service. They have very professional approach, every issue they resolved very quickly, and made the process of renting very pleasing. Highly recommend renting with JMS not only for their affordable and great properties but also warm and helpful people that will make the whole experience 100x better.
Dawid · 9 July 2022
★★★★★ 5/5
GoogleAs a new landlord I found JMS Lettings to be quick to respond and professional in how they advertise and located potential tenants. Whilst I’d like the opportunity to take on the responsibilities personally I have every confidence in them being able to manage in my place with the same care and attention.PositiveResponsiveness, Professionalism, Value
Sammy · 22 June 2021
★★★★★ 2/5
GoogleMy experience isn't related to the firm but the person who dealt with me. I found her to be uninterested, lack of knowledge about the houses and generally not bothered.
But its ok, the business went elsewhere.
Mark · 22 June 2023
★★★★★ 5/5
FacebookFantastic service. Responded to my initial emails really quickly, unlike others I contacted who I never even heard back from. JMS had my house on the rental market, and 2 viewings booked, within about 7 hours of them 1st coming to see me. Their follow up support and communications since being with them has been very good aswell. Highly recommend JMS.
Lee · 31 October 2018
★★★★★ 1/5
GoogleNot even being able to pay up to 12 months rent in advance on top of the deposit and being able to move in immediately can get you to even applying for a property these days.
Stevie · 22 June 2023
★★★★★ 5/5
GoogleMe and my partner were searching for a house within Nottinghamshire and viewed one with JMS. We then decided to only view with JMS as their customer service was excellent compared to others we tried. We are now happy in our new home found through JMS!
Damien · 22 June 2022
★★★★★ 5/5
GoogleAmazing service, communication and no problem with anything x
Absolutely fabulous x
Anna · 25 August 2024
★★★★★ 5/5
GoogleAmazing service, communication and no problem with anything x
Absolutely fabulous x
Flourish · 3 August 2024
★★★★★ 5/5
FacebookI’ve been dealing with the girls at JMS for a while now and they have been nothing but helpful , professional and thorough. I leave everything in their capable hands and know they will look after things perfectly. Can’t recommend these highly enough � Thank you so very much for all you have done xx
Debbie · 22 July 2018
★★★★★ 5/5
FacebookVery helpful and professional staff. Prompt replies to my emails and definitely, I would recommend to all!!
Δημήτρης · 22 July 2020
Agent replied · 22 February 2025
Thank you
★★★★★ 1/5
GoogleThey are disgusting when dealing with tenants, especially tenant with darker tones. PLEASE AVOID THEM
Ibrahim · 23 March 2024
★★★★★ 5/5
GoogleJMS have managed a property of mine for over 20 years. They have always been very professional and provided an efficient service responding to tenant and landlord issues quickly. I have always been informed of the state of the property.PositiveResponsiveness, Quality, Professionalism
Duncan · 22 June 2021
★★★★★ 5/5
FacebookA great company that looked after my property. Dawn Moore added a personal touch and I new I could rely on her to rent my home to respectable tenants. I really recommend them if you are looking for someone that goes the extra mile.
Diane · 21 October 2020
★★★★★ 5/5
GoogleExcellent team always friendly and helpful, any issues are sorted promptly.
Couldn’t ask for a better service.
I would like to think of the all team as friends as that’s how they make you feel.
Thank you
Anthony · 22 June 2021
★★★★★ 5/5
GoogleExtremely helpful and responsive agent.
Found us tenants quickly and made the whole process smooth and straightforward.
Main contact was Dawn but the whole team have been terrific.PositiveResponsiveness, Professionalism
Nigel · 22 June 2022
★★★★★ 5/5
GoogleAmazing service from start to finish. Can't recommend them enough nothing was ever too much trouble. Always at the end of the phone or email.PositiveResponsiveness, Quality, Value
Ash · 22 June 2022
★★★★★ 5/5
FacebookThe girls from JMS were great whilst we were out of the country for 18 months. They helped both the tenants and ourselves to sort any little mishaps that occurred. We would definitely recommend using their professional friendly personal service.
Diane · 17 July 2018
★★★★★ 5/5
GoogleI have used JMS for many years and always had excellent service, very professional and thorough. No hesitation in recommending their services.PositiveResponsiveness, Quality, Professionalism, Value
Keith · 22 June 2022
★★★★★ 1/5
GoogleTried taking money from our deposit from damage the previous tenant left. Unhelpful when things needed repairing. Confrontational and blame you for everything rather than doing their jobs. Unprofessional and would definitely never use them again!
Amy · 23 June 2019
★★★★★ 5/5
GoogleDawn & her colleagues are extremely helpful and resourceful. I would like to thank the JMS Lettings team for supporting our service users to secure good housing solutions.
A · 22 June 2021
★★★★★ 4/5
GoogleJMS Lettings provide me with a managing agent service for my HMO. I have been very happy with their support and would recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Phil · 25 August 2021
★★★★★ 5/5
GoogleWe have been with JMS for nearly 2 years I have always found them friendly professional and helpful I have had no problems at all
Well Done Team JMS **
Annie · 22 June 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.