Trusted Agent profile · Nottingham
★★★★★
116 reviews across 2 platforms
32 High Street, Hucknall, Nottingham, NG15 7HD
JMS Sales and Lettings's office in Nottingham, at 32 High Street, is rated 4.3 out of 5 across 116 reviews on two platforms, including 102 Google reviews rated 4.2.
Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
1/5
GoogleHorrendous customer service. Becky is an extremely poor property manager and has put me off ever letting with this company - if she can’t be bothered to offer customer service and be helpful before you let than it’s only a given once you move in this will get worse. Would warn landlords not to list here because she doesn’t care about getting your properties let - she doesn’t like to communicate with your prospect new tenants - she is costing you money.
5/5
GoogleBen and Josh were brilliant, really communicative throughout . No complaints at all
Thank you Lewis! Really appreciate this review especially with the hurdles along the way and us being your second agent. Thanks again and hope to deal with you again in the future.
5/5
GoogleI was recommended to use JML for the sale of my house and I was so glad that I did! I can honestly say I was so happy with their service, from the first day I put the house up for sale to my moving date they have been right by my side, …
What a lovely review Sam, thank you ever so much for your kind words. Both I & Josh have thoroughly enjoyed working with you toward this completion. Like you say many challenges on the way and hurdles that you have had to endure but thank … More
5/5
GoogleVery happy with the service we received from Tim and Ben. Ben was extremely professional, friendly and knowledgeable. He provided very useful advice for us with regard to our house sale, would definitely use again & recommend
Thank you for this review Steven! always on hand if you need any further help.
5/5
GoogleWe switched the full management of letting our house out with JMS after some really bad luck with tenants. I was actually all set for selling up as being a landlord is probably one of the most stressful things I've done. Dawn instantly assured me that it was worth one more go and literally took all the stress away. I can't believe how easy it was and every worry or question I had, Dawn was always one step ahead of the game and had it sorted. Dawn found the perfect tenants for us in a matter of days and they moved in without any hitches. I'd definitely recommend using a smaller independent agent as you get that personal service feeling. Thanks Dawn and co, looking forward to a long letting relationship with you.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleJMS Sales & Lettings particularly Dawn has been brilliant! We had let our 1st property through another agency initially. With our next property, we contacted JMS Sales and Lettings for information and a quote. Dawn was so helpful and very knowledgeable about the letting market. We wanted an agency who would manage our property fully hassle free but equally be informed about any significant issues and decisions. We have been very happy with their service and now will arrange for our 1st property to be managed by JMS as well. Thank you very much Dawn for your great service!
5/5
GoogleI’m a landlord that had two properties with another management agent and I was recommended JMS when I added to my portfolio. I would highly recommend Dawn and the team at JMS and have now transferred my two original properties to them. I feel in safe hands in the knowledge that they are working tirelessly in the background so that I can concentrate on other things.
5/5
GoogleWe switched the full management of letting our house out with JMS after some really bad luck with tenants. I was actually all set for selling up as being a landlord is probably one of the most stressful things I've done. Dawn instantly assured me that it was worth one more go and literally took all the stress away. I can't believe how easy it was and every worry or question I had, Dawn was always one step ahead of the game and had it sorted. Dawn found the perfect tenants for us in a matter of days and they moved in without any hitches. I'd definitely recommend using a smaller independent agent as you get that personal service feeling. Thanks Dawn and co, looking forward to a long letting relationship with you.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleSince moving my rental properties over to JMS to manage, I have been impressed with their efficiency and speed of service. They respond very quickly to any queries. I receive payments and statements for rents received with no delays. Most importantly, I am confident that my tenants and properties are well looked after, safe and secure.
5/5
GoogleI am a landlord who has used JMS for the past 12 years. In all that time they have been exceptional. I have worked with Dawn consistently and her knowledge and professionalism is superb. I have had great tenants, very few breaks in income and have been able to provide a great service to my tenants. JMS are always on hand and being distant they provide me with peace of mind and the knowledge that my property is secure. I had tried two other local agents before JMS who failed to find a tenant in a period of six months, JMS found me a perfect match within a week. Would highly recommend.
5/5
GoogleGreat people! JMS have been extremely helpful and friendly. Josh was our main contact and he was amazing! Thank you!
Thank you Jessica, pleased to hear your comments on Josh and JMS! Pleasure to deal with throughout and you know where we are when/if you ever decide to move!
5/5
GoogleI used JMS Lettings for many years and always found them to be very professional, transparent and fair in their dealings. Regular quarterly checks and feedback, and the rents and statements always received on time. I have no hesitation in recommending their services particularly Dawn.PositiveProfessionalism
Thank you Raz
5/5
GoogleGreat service in selling our house. Ben was very honest and realistic, not a pushy sales person. Would certainly recommend JMS.
Thank you very much Olu & Steven! Really kind of you to say and as always any recommendations always massively appreciated. Hope the move was all you wanted it to be and enjoying your new home!
5/5
GoogleI cannot praise Ben enough. From the valuation to the final sale of the property, he has been nothing but outstanding. Nothing is ever too much trouble, he calls you back promptly and gets answers quickly. …
Thank you very much for taking your time to leave such a considerate review Ryan. We really appreciate the feedback and that you have kindly already recommended us multiple times. You & the family have been a pleasure to deal with and so … More
5/5
GoogleAfter using other letting agents for my rental properties, I decided to give JMS lettings a go & I was so impressed with their professional and efficient service, thank you Shannon for making life easier & I will definitely be using JMS in the future.
5/5
GoogleGreat service, Ben and the team are very helpful. A1 communications. I am sure I will be using their services in future if needed.
Thank you Dave! Brilliant to hear and we certainly hope to assist you again in the future!
5/5
FacebookDon’t bother even attempting to contact these wanting to view or apply for a house Just checking through again and it’s shown as let agreed , yet having phoned and left 3 voicemails , applied with 3 emails on Rightmove aswell as trying to call again numerous times without getting through within 20 minutes of the advert going live somehow it’s been let agreed. Disgusting practise for not even getting back to someone who has attempted contact numerous times and left many voicemails and emails. Absolutely ridiculous
Hi Ben. I’m really sorry that you’ve not managed to get through. With how things are at the minute in the property market, there are simply too many potential applicants for each property we list. We really do feel sorry for people currently trying to find a new house because there is so much demand for very limited stock. I will send you a private message now, so that we can take all you details so we can get you to the top of the list for properties that meet your criteria.
5/5
GoogleI been with JMS for 2years now. Had many health problems and life changing experiences and finding them really helpful and understanding. I had 2ce house inspection with absolutely lovely Amanda, she makes me on ease(I do suffer with anxiety, and always very nervous for any appointments or phone calls). She is fully professional, on time, getting through with me at all things what need be inspected and what I should be focus on. I always reporting any issues( what are just wear and tear issues,before any damage occurs). Amanda have great eyes for details and she work amazing for all-letting agency, landlord and tenant. It is great to have good, kind, and people persons, specially when life been a bit difficult. It's bring faith to humanity.
5/5
GoogleJMS are brilliant. Professional, honest, friendly, knowledgeable, reliable, take great photographs and I can highly recommend them as they provide the personal service and reassurance you need when selling your property. In my opinion they are an estate agent you can rely on.
Thank you very much for your review Karen, obviously with you having been on with another agent this feedback really is amazing for us to hear! Both yourself and David are a pleasure to deal with.
5/5
Googlejms were excellent during a property purchase from them,josh was outstanding professional and kept us informed through the whole process by going above and beyond during the purchase
Thank you very much for the review Terry, its much appreciated and excellent to hear you've been looked after well during the whole process.
4/5
GoogleI have been a client of JMS Property Management for several years, and they have managed my four properties in a professional manner, respond to my questions promptly, and keep me informed regarding new legislation for Landlords. I receive comprehensive property inspection reports, and rents received are paid to my bank on time. I can recommend Dawn and her team with confidence. Peter Helley
5/5
GoogleI have been renting for 6 yrs with J. M. S, If I have a problem, I only have to ring up or pop in to the office, and Dawn or Becky will sort me out with the landlord. They always let me know when a house inspection is going to happen, or ask me if it's OK to come in if I am not there. I always check if I can make certain changes in the house, any changes I have made, I will put back if I leave the house. I find the new office very welcoming and the staff are very friendly.PositiveProfessionalism
thank you yvonne and for your lovely cakes so nice to have a good tenant
5/5
GoogleI was a tenant in one of the properties managed by JMS for three years. From start to finish they (especially Dawn) have been helpful, easy to deal with and professional. Anytime anything needed doing at the property they would sort it out immediately and satisfactorily. Wouldn't hesitate to use them again should the need ever arise.
5/5
GoogleJMS have looked after the management of our small development (15 flats) for over 10 years. They are very professional, efficient and more importantly, friendly and any problems we have they deal with in a very timely manner and take into consideration all costs. The team are always there to assist us in the day to day running and throughout any crisis we may have. Thank you for your support and assistance over these many years.PositiveResponsiveness, Quality, Professionalism, Value
thank you gill for your kind words lovely working with you all
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
JMS Sales and Lettings's Nottingham office has 116 reviews across two platforms: 102 on Google, 14 on Facebook (across the whole business).
JMS Sales and Lettings Nottingham is rated 4.3 out of 5 across all 116 reviews, and 4.2 out of 5 on Google from 102 reviews.
JMS Sales and Lettings Nottingham, 32 High Street, Hucknall, Nottingham, NG15 7HD.
