5/5
It was really nice meeting Dinesh the letting agent, who was really good. he cleared all my doubts regarding property also he has better understanding of customer needs. Thank you Dinesh for your help.

Trusted Agent profile · Nottingham · Nottinghamshire
★★★★★
1,358 reviews across 3 platforms
16/18 Upper Parliament Street, Nottingham, Nottinghamshire, NG1 2AD
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haart's office in Nottingham, Nottinghamshire, at 16/18 Upper Parliament Street, is rated 4.5 out of 5 across 1,358 reviews on three platforms, including 1,331 Google reviews rated 4.5.
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5/5
It was really nice meeting Dinesh the letting agent, who was really good. he cleared all my doubts regarding property also he has better understanding of customer needs. Thank you Dinesh for your help.
5/5
Good customer service Nathan, we are really impressed with your good work
Good Morning Loknath, Thank you for your 5 star review. We wish you all the best with your purchase. Kind Regards Nathan and the team at haart.
1/5
Edit: Since my tenancy has started, service has been a let down. We've had multiple problems at the property but Haart don't take anything seriously. It's around 5 degrees at the moment and we have multiple radiators that don't work. I've sent many emails to Haart but no response. Nobody picks up the phone either. We have hot water pressure issues as well so in the shower hot water lasts just a minute or 2 as hot water pressure isn't sufficient. Haart shrugged this off and said pressure is acceptable. So now we are left to fix the issue ourselves at our own cost. Edit 2: We have leaking roofs but Haart does not want to do anything to fix the issue. Also never had to deal with someone so uncaring and rude as Dominic M'Crystal-Fletcher. He makes dealing with Haart 10x worse. Just a terrible experience. Stay away if you have a choice. Original: Had a good experience with haart. Sean showed us around many properties and was patient with us during the viewings. He answered any questions that we had and was helpful throughout our process of finding a property that was right for us. Thank you.
1/5
Even 1 star is too much. They were liars, unkind, unpleasant, disagreeable, and annoying. Every bad words are suited to them. I suggest that individuals go and use a different letting service as this one is proved to be a complete waste of my time of money, i went to this company and regretted it as the workers are rude and do not show any respect. other companies will be able to provide a much better service for a much lower price, will never be using this service ever again
1/5
Absolutely disgusting service! Very unprofessional and rude! Having to constantly pay their made up charges and they never reported the things that need repairing!! No contact from the landlord ever! I wouldn't ever recommend this company as they tried to con us out of the property after taking the deposit and tried letting another couple have it even those we was about to move in that day! The man who showed is around the property was hungover and smelt of alcohol and he didn't know anything about the area, council tax, rent, he knew nothing!! Absolutely unless!! They let themselves in to the property whenever they want without asking even though the contract says they should give 24 hours notice! Awful service!!!
5/5
Dinesh dealt with my queries, viewing and even the referencing process personally and kept me informed all the way through. From the viewing to the completion of the referencing process, he was honest, open, very helpful and reassuring. During the initial viewing we found nothing was too much trouble for him, he took great care to ensure that the house we intending renting was right for I and my family.His approach was to explain things clearly and execute as described. I must say he was professional, excellent and comes highly recommended!
5/5
Just let my property with Haart letting agency, great experience so far from start to finish. Jamie (manager) was initial contact, he viewed and valued the property very promptly and explained all the fees and charges involved. After that Sean and Dinesh have been dealing with the property. Always keeping me informed on viewings and offers and always on hand to answer any problems or questions. Always responded very promptly. Great experience so far and looking forward to hopefully more of the same and hassle free letting with Haart.
5/5
I have had a few viewings with Dinesh and cannot fault him. He's the only letting agent I have worked with who keeps communication with me via email and phone calls! He's professional but easy to talk to and I can tell he wants to help me find a house. I hope to seal the deal on a house with him in the very near future, as I trust it will all go smoothly. I have also had dealings with Amy at the Nottingham City Centre branch. She's been a life saver in managing properties and handling any of our concerns. She has been 100% committed in keeping us happy.
5/5
My experience with Haart and especially Dinesh was great, Haart in general was always ready to listen and come my way to fix my problems. And Dinesh stuck through all the issues.
5/5
Had the most amazing experience with haart and found the best agent in the office. The reason for the review is to show how an agent can be so kind and accommodating in offering help and going above and beyond. I live in Italy and my wife is in UK all by herself and new to the country. She met Dinesh in the haart offi ce and he has been such a wonderful person in providing help us in this deperate time when we have no other options .we have been turned down by other agents but he has went the extra mile for us.i would highly recommend this services to anyone who is looking for the best agent in Nottingham!
5/5
Would like to give a huge thanks to Dinesh at Haarts for securing my business another HMO! He's been incredibly professional and looking forward to building a portfolio together in the very near future.
5/5
Had a very pleasant experience with haart letting agents. They are very helpful and go above and beyond to match your renting needs, a big thanks to Dinesh, he is great at his job!!
5/5
Nathan at Haart has been very helpful during the whole purchase of our new house. He kept in regular connect and was the key link between his vendor and us. He ensured that all parties were up to date with how things were progressing.
Hi Dave, we just want to say a big thank you for leaving such a positive review here. Thank you also for the special mention of Nathan and the service he gave to you. Have a lovely day, from the Nottingham haart sales team.
5/5
Sean has been excellent as our point of contact for a recent rental; courteous, easy to get hold of and quick to respond to any queries. Excellent customer service, highly recommended.
1/5
If I could give this place -100 I would. Disgusting establishment. Rude and ignorant staff. Please do not use this agency. I should have listened to the reviews. They are horrible, abusive and fraudulent. They will do anything to not give you back your deposit. I have had issues with this agency from the day I moved in. Don't sign up to this agency unless you want headache and no deposit. I have made a formal complaint as received treatment and service. Never have I received such horrible service. Glad to be finally free from the contract. Please do not use this company.
5/5
Great team, very friendly, incredibly helpful, pretty much all reasonable requests have been dealt with no questions asked, and even some trickier requests have been dealt with, without any resistance, even though I know I'm probably being a pain (Sorry Amy Dawkins! You've been a patient star!). When one of them is unavailable they're quick to hand over and communicate so you're not left waiting or wondering. All in all, probably the best agency I've been a tenant of, in every aspect.
5/5
How pleased I am that I chose Haart to sell my late sisters property. On valuation was told that they would sell the property within a week, it actually sold within one day. This was achieved due to their extensive local market knowledge. I highly recommend this company.
Hi Douglas, We're pleased to see the 5-star rating you left for us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at haart Nottingham! Kind Regards From everyone at haart
5/5
Very professional and helpful, my flat was rented in less than 2 weeks, and all the necessary works carried out by Haart contractors. Thanks to Sean Doherty for the great work.
5/5
Fantastic customer service. I had a big problem recently and Sean (Nottingham branch) was amazing. Within a few hours he had been on the phone to multiple people, organising a solution even though it wasn’t directly related to property management. He really went the extra mile. Problem solved. Living at a distance, I need a competent and reliable agent and appreciate the care taken. Everyone I have dealt with has been courteous and friendly. Bravo and thank you.
5/5
Dinesh has been absolutely superb with helping me and a friend with moving into our new apartment. I highly recommend using haart letting agents in Nottingham if you're planning on moving out!
5/5
Sean was friendly from the moment we met him. He assisted us a lot throughout the process and was happy to do things as quickly as possible for us. Very appreciative!
5/5
Excellent support during the sale process. We had a lot of trouble with solicitors with our sale and without Nathan in particular I think the sale would have fallen through. Not the cheapest but they put so much time and effort in, they were worth every penny!
Dear Jack Warrren, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.Wishing you a great day until the next time we meet. haart Nottingham
5/5
Outstanding!... Oliver Senior Negotiator at Haart, Nottingham, right from the start when putting in the offer to the completion date has been absolutely Amazing!, professional, very supportive, easy to get in touch, going above and beyond to help me all the way… Thank you very much ??
Hi Salma, Thank you for your kind words and this wonderful review! It was a pleasure dealing with a buyer like you Kind Regards From Oliver and everyone at haart Nottingham
5/5
Very professional and informative valuer, house sold very quickly, assigned to Nathan to deal with sale, who has been very helpful, informative and professional all the way through with regular updates. Wouldn't hesitate to use Haarts again. Thank you for a very speedy and trouble free sale.
Hi Jan, We're pleased to see the 5-star rating you left for us! We do hope we can be of assistance in the future. Take care! From haart Nottingham
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