David James Estate Agents Nottingham reviews

★★★★★ 5/5

Google

David James made every step of the lettings journey incredibly easy and stress free, even in the current COVID-19 pandemic. The staff on the team are very responsive and helpful and will do their very best to answer your queries or questions quickly and thoroughly. From using secure online systems to sign documents - incredibly helpful if you aren’t close to the offices to sign these in person - to being a friendly agent welcoming you into your new home, providing explanations and high quality service throughout. Would definitely use them again. Nigel recently came to do my flat inspection and was friendly, professional and thorough, yet efficient.PositiveQuality, Professionalism

Laura · 14 June 2022

★★★★★ 5/5

Google

Claire was very helpful and answered all my questions.

Vlasta · 14 April 2024

★★★★★ 5/5

Google

I've had a very good experience with David James so far. Just had the first inspection today. Nigel attended to carry out the inspection. He was very pleasant and friendly and had time for a nice chat. He was very professional with his work.

Niall · 19 November 2024

★★★★★ 2/5

Trustpilot

Three attempted visits.

Just returned from the third attempted visit to a house in Gedling Nottingham. Arranged via the Mapperley branch .Again no one turned and no apology offered. Terrible service not only for the potential buyer but also the vendor.

Helen · 19 January 2026

★★★★★ 5/5

Google

Nigel was lovely when he came round, very pleasant to speak to and made sure I was happy with everything!

Edward · 19 July 2023

★★★★★ 5/5

Google

Nick was very polite and knew his job very well,showed me around very professionally,he knew what he was doing Thank you very much

Amrik · 21 January 2025

★★★★★ 5/5

Google

Claire was very friendly and knowledgable was a pleasure to meet

Martin · 14 February 2024

★★★★★ 5/5

Google

Nigel is a very Nice polite person very good at his job. Welcome back anytime

Shaun · 16 November 2023

★★★★★ 5/5

Google

We were so impressed with Claire's presentation of the property. She gave us all the information we needed to make up out minds to buy or not. She is a big assest to the company and will recommend that the company places her for adverts or sales director. She is implacable. Very welcoming.and polite

Patrick · 14 May 2024

★★★★★ 5/5

Google

Had a great, efficient and friendly checkup on my rental property from Nigel, he was lovely and chatty and made the whole experience quick and easy! Thanks!

Nick · 9 April 2026

★★★★★ 5/5

Google

Samantha was lovely and very informative on the viewing. Although I’ve decided the property isn’t quite right for me, she was full of ideas and acted well for the vendor.

Rebecca · 14 June 2022

★★★★★ 5/5

Google

Had a great viewing Claire was very professional and friendly

Helena · 14 February 2024

★★★★★ 5/5

Google

I have recently viewed two properties with Claire and her service was excellent. This began with clear communication prior to the viewing, she was flexible to support a slight change in time at short notice, came armed with detailed knowledge of each property and was a pleasure to deal with throughout.

Ian · 27 June 2024

★★★★★ 5/5

Google

Staff very helpful At the office 👍 and when I went to View a property. I was met by a Gentlemen call Nick. He was very helpful and gave me good advice. Looking to book another view of the property. And I hope it'll be Nick. Thank you for your support. Nick. …

Mo · 14 May 2024

★★★★★ 5/5

Google

From start to finish with selling my property, the staff at Mapperley have been helpful, efficient and easy to deal with. Communication has been great and the service second to none. They made a stressful time for me easier to manage and for that I'm very grateful.

Melanie · 20 August 2024

★★★★★ 5/5

Google

My view with Nick at Mansfield Road was amazing. It was friendly . Thank you David James Estate Agents. Biju Mathew Manampurath.

Biju · 26 December 2024

★★★★★ 4/5

Google

Just sold an apartment through David James, who we decided to use because they were a local agent. From the outset they were very professional and suggested a realistic price for the property, advertised it to good effect and obtained a good number of viewings. If we had any questions they got answers for us in a timely manner. A very good service - thank you.

Alistair · 14 June 2023

★★★★★ 5/5

Google

Claire was a lovely estate agent, good experience with David James so far

Rume · 17 October 2023

★★★★★ 1/5

Trustpilot

Ambushed with a chain

Back in 2023 I tried to buy a house David James was marketing. After three frustrating months waiting for the vendor to find an onward purchase, with no sign it'd ever actually happen, I gave up and abandoned the purchase. Months later DJ approached me again. It said the property was back on the market and promised a quick, chain-free sale this time. Despite misgivings I agreed to buy it. Over the following month DJ reiterated its awareness of the conditions and in the light of my previous experience, how important they were. A month into the process an email suddenly arrived. DJ told me our "chain-free" transaction was now a part of a chain! I pointed out at once that this broke their promises. DJ's response (which felt like gaslighting) was to try and convince me what a great thing this new chain was. If I wanted to learn more I'd have to wait, it said, until another agent returned from holiday. This created the impression of a bait-and-switch. It felt like I'd been promised a chain-free transaction so I'd commit my time and money, then get railroaded into accepting one. I demanded the branch manager get involved. When no answers emerged by the next morning, I said if the vendor wasn't going to honour the original terms I needn't honour the price. I set a deadline for DJ to explain why its statements about the sale hadn't matched reality or I'd be gone. The branch manager seemed to take little interest in the unfolding disaster. She forwarded my email to the vendor, whose response appeared to confirm the situation. The identity of the culprit - vendor or agent - was unclear. I was beyond appalled. I'd foolishly dared to hope things would go right this time, and instead of a lovely new home it appeared my trust had been badly betrayed. All the time, money and emotion I'd put into the process was wasted. *** 45 hours after DJ announced the chain, the original agent called. She had an embarrassing admission to make. There had never been a chain. The vendor was buying a new house but my transaction didn't depend on it. An employee new to the branch had misinterpreted what she was told and dreamed it up out of thin air. The error could've been quickly corrected had DJ's staff taken my concerns - and deadline - more seriously. Although DJ knew how delicate the transaction was, it assumed I'd just sit quietly for days when it appeared I was getting screwed. Uh no. Taking the explanation at face value, it meant I'd been put through two days of hell - hurried consultations with my solicitor, immense stress, no sleep, couldn't eat, missed work - for no good reason. A gruelling, traumatic experience - disappointed a second time over a house I'd loved. I fear the poor vendor fared little better. A review I'd posted on Trustpilot had attracted the attention of the management. I was asked if I'd delete it. I don't know if that's commonplace but it makes me take DJ's rating with a pinch of salt! *** DJ tried asked me to return to the sale. Words are cheap, so to show it was genuinely sorry for what it'd put me through I asked that it forego half its fee. DJ's director pressured me to restart my purchase in return for something much less. It felt derisory - like DJ assumed I was so desperate to buy the house I'd have no choice but to forgive it. He claimed not to understand why I wouldn't budge (A: principles). I even suggested the money be given to charity, but no dice. So that was that. A nightmare experience ending in no sale.

Alex · 4 July 2024

★★★★★ 5/5

Google

Today we was viewing one of the property on NG4 unfortunately we not interested at this time. But property was presented by lovely lady name Claire, she was very helpful with all the questions we ask. Very professional person.

Kamil · 25 November 2024

★★★★★ 5/5

Google

I came to view a house and was greeted by the lovely Nick who was so helpful and friendly. It was quite refreshing to view a house without a bucket load of pressure on. We're really pleased with the service and support received.

Olivia · 24 September 2024

★★★★★ 5/5

Google

Great service from the initial meeting right through to completion. The property went on to the market quickly and we had lots of viewings in the first week and accepted the full ask from a viewing on the first day.

Rod · 9 November 2024

★★★★★ 5/5

Google

Claire showed me round the property and was very well read on the details of the house. She was able to answer all the questions I had and allowed me time to take in the house at my own pace. She was very friendly and relaxed which made it a nice experience.

Séamus · 14 April 2024

★★★★★ 5/5

Google

Very good agents. My current house is such a beautiful one. The agents are very reasonable and reliable. Nigel who does my monthly inspection is very calm, mature and helpful. Has a professional approach to his work. Takes notes of concerns to you and offers assistance when necessary.

OKORO · 27 June 2024