Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
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1/5
GoogleAbsolutely shocking customer service. When you dont have something they want they shut you down instead of trying to help customers out. WOULD NOT RECOMMEND.
Danielle ยท 30 November 2022
Agent replied ยท 27 August 2023
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy, Customer Relations.
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5/5
GoogleThank you so much for helping me purchase my home ๐ฏ
Jake, Alice & Shannon you were very helpful and a pleasure to deal with ๐๐ฝ โฆ
Adeel ยท 27 August 2022
Agent replied ยท 27 August 2023
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleElena Watson helped us to find the house we were looking for. She did more than just her job, she went the extra mile. Many thanks, Elena!
Lucian ยท 27 August 2022
Agent replied ยท 27 August 2023
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe rented a property through Bairstow Eves from 2018 - 2020 and they were very professional throughout. They arranged the keys when needed, offered us tours within our timeframe and returned the deposit fast as well. Highly recommended.PositiveQuality, Professionalism
Jason ยท 22 June 2020
Agent replied ยท 21 June 2024
Thank you so much for your wonderful review and 5*'s! I will make sure your kind comments are forwarded to our local team and their Regional Director. Kind regards, Scott
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5/5
GoogleHad locked myself out of my flat but amy and becky was amazing by waiting at the office after closing for me to collect a spare key cant thank them enough for their amazing services thank you ladies
Kathryn ยท 21 September 2020
Agent replied
Thank you for your 5* review and great comments! Best wishes, Scott @ Customer Relations
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4/5
GoogleI rented a flat through B&E. Staff were fast, efficient and answered questions sensibly. Very good. The moving in service directed me towards an expensive electricity provider which I rejected but, other than this, I have no hesitation in recommending them.
Mark ยท 28 August 2019
Agent replied
Hi Mark
Thank you very much for this 5* review and recommendation! Great to hear that the staff provided such good service!
Kind regards, Jake
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5/5
GoogleGreat service! I have rented through them for the last year (Mid Lockdown/Pandemic) and had a pleasant experience through the whole thing. Amy Ashmore always goes above and beyond whenever I have a question or request.
Matt ยท 14 March 2021
Agent replied
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
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5/5
GoogleGreat service! I have rented through them for the last year (Mid Lockdown/Pandemic) and had a pleasant experience through the whole thing. Amy Ashmore always goes above and beyond whenever I have a question or request.
Matt ยท 6 March 2021
Agent replied
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
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5/5
GoogleKieran and her colleagues were always very helpful and polite
Huda ยท 26 December 2023
Agent replied ยท 25 March 2024
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
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5/5
GoogleGreat proffessional approach in the process , extremely thankful to Shannon especially, who had made it a stress free and good purchase.
Riju ยท 29 January 2023
Agent replied ยท 27 August 2023
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
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5/5
GoogleAmy and Sophie gave amazing service
Ganesh ยท 19 March 2024
Agent replied ยท 25 March 2024
Ganesh Jadala many thanks for your wonderful 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleShanna Seaton & Amy Ashmore customer service is outstanding.They go above and beyond. Thanks so much
Samuel ยท 28 July 2023
Agent replied ยท 27 August 2023
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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5/5
GoogleShanna and her staff are really kind and helpful! We are pleased with our new apartment.
Jingyi ยท 28 July 2023
Agent replied ยท 27 August 2023
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleBairstow Eves offered a very good service when helping me move into my new apartment. Would recommend to all. Kieran Shaw did a top job!PositiveResponsiveness, Quality, Professionalism
Sebastian ยท 22 June 2022
Agent replied ยท 21 June 2024
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleLucie dealt with us and was great. Quick communication and nice and understanding.
Adam ยท 29 September 2023
Agent replied ยท 29 October 2023
Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations
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1/5
GoogleWorst company I ever seen not helpful at all and always stick up with landlord even if he is wrong and will take all your deposit no matter what I DONT RECOMMEND ANYONE TO RENT THERE!
Asim ยท 15 October 2020
Agent replied
Please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations
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5/5
GoogleI tried few agencies but none of them actually worked for me until found Bairstow Eves. I highly recommend this agency for letting and sales.
Prasanna ยท 27 August 2022
Agent replied ยท 27 August 2023
Thank you for your amazing 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI just want to say thank you to bairstoweves for helping me find a student property i was helped by a girl called Jillian she was very helpful and made the process much easier for me. Thank you
George ยท 8 February 2020
Agent replied
Thank you for your wonderful 5* review! I will of course make sure your kind words are passed on to our local team. Best wishes, Scott
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5/5
GoogleMegan was efficient and friendly with our viewing
Louis ยท 27 August 2022
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2/5
GoogleCustomer service of the staff when calling is quote poor. They rush you off the phone and talk at you and sound so disinterested
Matt ยท 27 August 2022
Agent replied ยท 27 August 2023
Hi Matt, we're sorry if this was your experience but thanks for taking the time to give this feedback. We'd like to know more so if you want to you can email us at review@countrywide.co.uk. Thanks, Graham - Customer Relations
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5/5
GoogleThank you, Kieran Shaw. Very friendly and kind person, Sorted all the documents very quickly ๐๐ธ โฆ
Evelina ยท 29 April 2023
Agent replied ยท 27 August 2023
Thank you for your amazing comments and 5* review! Kind regards, Lucy, Customer Relations.
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5/5
GoogleI use Bairstoweves Nottingham to let out my property
They are extremely professional and keep you updated along the journey. They sort everything out for you and offer good advice as well as introduce you to great contractors
Martin ยท 28 August 2019
Agent replied
Thanks Martin for taking the time to leave your review and give a 5* rating. Really appreciated. Best wishes, Mark
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5/5
GoogleJillian has helped me so much to find my new home she has been so patient with me with all my queries. I would reccomend this estate agency and Jillian. Thank you again
Tacia ยท 16 March 2021
Agent replied
Thank you for the recommendation and the excellent 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe work with Lucie and we are really happy with everything! She is very professional and supportive!
Anastasiia ยท 30 March 2023
Agent replied ยท 27 August 2023
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.