5/5
Prompt, helpful and made our moving process as seamless as it could have been. Thankyou Grace
Agent replied Β· 25 March 2024
Thank you for your amazing 5* review Joshua. Best wishes, Lucy, Customer Relations.

Trusted Agent profile Β· Nottingham Β· Nottinghamshire
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900 reviews across 1 platform
105a High Road, Beeston, Nottingham, Nottinghamshire, NG9 2LH
Part of Bairstow Eves, see every office.
Bairstow Eves's office in Nottingham, Nottinghamshire, at 105a High Road, is rated 4.6 out of 5 across 900 reviews on 1 platform, including 900 Google reviews rated 4.6.
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Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
5/5
Prompt, helpful and made our moving process as seamless as it could have been. Thankyou Grace
Thank you for your amazing 5* review Joshua. Best wishes, Lucy, Customer Relations.
5/5
Awesome service and great assistance provided, would definitely recommend them
Many thanks for your recommendation and wonderful 5* review. Best wishes, Lucy, Customer Relations.
5/5
Kieran, Amy and Sophie have been a great help by providing me with all the information I need and updating me on the process of moving into a new property. They are all friendly and professional throughout the all process. Thanks a lot!PositiveResponsiveness, Quality, Professionalism
Thank you for your 5* review and kind comments. Your review will be made know to our local team and their Regional Director. Best wishes, Scott @ Customer Relations.
5/5
Even though the process was quite long and tedious, the agent was very helpful and attentive with us.
Hi Mebin! It is wonderful to see your 5* Review and kind comments! Best wishes, Scott @ Customer Care.
5/5
Very good attention from Kieran π β¦
Thanks Elizabeth for your great 5* review. Kind regards, Lucy, Customer Relations.
5/5
Great service from Bairstow Eves and our agent Lucie Wilkinson very pleased and the support was amazing she was very knowledgeable and answered all our questions.
Brilliant to read your kind comments and thank you for your 5* review! - Best wishes, Scott @ Customer Care.
5/5
Fast and efficient letting service, and a great team to work with.
Thank you for such kind comments and your 5* review! - Best wishes, Scott @ Customer Care
5/5
It was a great experience letting from Bairstow Eves and I would recommend them highly. My letting agent Lucy always went the extra mile for us, was efficient and an amazing help.
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
1/5
TERRIBLE !! Treated disgusting by this estate agency. We had a student property for two years and when we moved in it was filthy. We looked after the house and cleaned it up. After having dealt with many problems at the problems at the house, with the estate agency reluctant to help out with, such as having a water bill being changed into our names and then the estate agency wanting to charge us money to send a copy of the contract to seven trent water to clear it up. After all this when it came to moving out, they are going to take Β£380 from our joint deposit for "cleaning" e.g a few bin bags left inside the house. which is just another money spinner for them. Also a Β£50 move out charge ! But worst of all they have said we owe Β£639 in rent arreas, then which changed to Β£684 but yet everyones sent their statements proving they've paid it in. UNHELPFUL STAFF, who keep fobbing you off and try to avoid you ! would not recommend to anyone, especially for students, they see you as CASH COWS!!! Maybe posting on here will get me a useful response .... Wish i could post ZERO STARS but GOOGLE forces me to put at least 1
1/5
Only started using them but I have to agree with other reviews I've seen. They seen to be interested in just taking the money and never being heard from again. Which would be fine but the flats we're living in need a key fob to use the elevator, which we only have 1 of between 2 of us and they are in no rush to sort out. Meaning we have one set of keys to enter and exit the building between 2 people. Aswell they just clearly wrote up everything left in the flat into the inventory, we had 2 old modems left on there, does the landlord really need those back when I leave? Of course not. Half-assed and amateur. And on top of that they charge about twice as much as every letting agent I've used up to now.
5/5
I would recommend the services of Megan Ashton. She has always been highly helpful, responsive and professional on any of the issues that have arisen in regards to the property. Thank you again Megan!PositiveQuality, Value
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
Had the pleasure in dealing with sophie from branch absolutely brilliant. Wish I could 10 βοΈ
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
Excellent customer service from Kieran, thank you for the help.
Thank you for sharing your positive experience with Kieran! We are delighted to hear that you received excellent customer service. If you need any further assistance, please do not hesitate to reach out.
5/5
I have dealt with bairstow eves lettings branch in a professional capacity and have always found the office and its staff very responsive knowledge and friendly. I definately would recommend them as they are honest,reliable and efficient in all aspects of their day to day dealings.
Thank you for taking the time to leave your wonderful 5* review about our local team. Best wishes, Scott
5/5
Amy and Sophie performed extremely well, they are reliable and hardworking with good customers service attributes . On the basis of this I give them 5stars for their good performance. Thanks francis. Sotomi
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
We rented off Bairstow Eves for five years, and itβs been a very easy-going, responsive and pleasant experience. Thanks team! π β¦
Thanks for your great 5* review! - Best wishes, Scott @ Customer Care
5/5
Had Kieran as my letting agent and he was absolutely fantastic. He is very responsive with his email. Listens to your needs and action on it quickly. Found a wonderful flat thanks to him! Highly recommend Bairstow EvesPositiveResponsiveness, Professionalism
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
1/5
They take holding deposits from multiple applicants at once - Completely unlawful. They also can't seem to manage sending out the correct application form the first time round - Nothing in the way of an apology for the additional time wasted. Completely unprofessional.
Hello, I am sorry to read that this has been your recent experience. Customer and client experience is very important to us and as such I would like to invite you to discuss in detail your concerns via review@countrywide.co.uk. Kind regards, Scott @ Customer Relations
5/5
As a landlord I use this office each time, they are always quick to find me a tenant and Iβve never had any concerns with the tenants they match to my properties. The team are also really friendly and easy to get hold of.
Wonderful to read such great comments about our local team. Thank you for your 5* review and I will make sure your words are passed on to the team. Best wishes, Scott (Customer Relations)
5/5
LUCY was the lady who give us a hand with the property and help us a lot, she is amazing.
Thank you for your excellent 5* review! Kind regards, Lucy, Customer Relations.
5/5
Recently rented a flat through Alice at Bairstowe Eves. Alice managed to get my application completed and keys handed over to me within 7 days. Would 100% recommend using Bairstow Eves
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations
5/5
Sophie Buckthorpe acts as my letting agent and is very reliable. She is an asset to the team - always acting professionally and answering my queries promptly and efficiently. Thank you!!
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
Renting my property through the Bairstow Eves city centre office and have been dealing with Tiffany. She has been an absolute delight. Got everything sorted for me quick and easy with no hassle. Very professional and lovely all round.PositiveProfessionalism
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
Very professional service, especially from Alice Ingram who helped us from the beginning to the end of our move. She was very informative and always answering my queries, calling back as soon as she could if unavailable when I phoned.
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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