Trusted Agent profile · Nottingham, Nottinghamshire
Verified
★★★★★
900 reviews across 1 platform
105a High Road, Beeston, Nottingham, Nottinghamshire, NG9 2LH
Part of Bairstow Eves, see every office.
Bairstow Eves's office in Nottingham, Nottinghamshire, at 105a High Road, is rated 4.6 out of 5 across 900 reviews on 1 platform, including 900 Google reviews rated 4.6.
Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
5/5
GoogleAlice Ingram. You rock it. Thanks for helping me moving in. The process was so smooth and she helped a lot on the way. Thanks AlicePositiveProfessionalism
Thank you for your great 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleBairstow eves always has a solution to your needs. It has excellent agents, who are very professional and friendly, accompanying you during and after the process.PositiveResponsiveness
Hi Natalia. Thank you for your brilliant 5* review. I will be sure to pass your comments on to the branch. Best Wishes, Amy
5/5
GoogleLucie at Bairstow Eves Nottingham helpful and professional throughout!
Thank you for your wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleI am impressed with the support and guidance of the staff
Thank you for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleImpressive response system so far
Thanks for the amazing 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleIt is a professional office
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
2/5
GoogleBooked a viewing at Sandays Close, arrived on time, waited for 15 minutes, no one came. Called the agency, where I was told that the property is already let to someone else.
Dear Mr Huges, thank you for your message and I am very sorry to read your comments surrounding the property you requested a viewing of. I have checked the system and it shows we did call twice and left messages both times on the morning of your viewing. I can only apologise on behalf of Bairstow Eves for these set of circumstances and I will very much use your comments for ongoing staff training and development. Many Thanks, Branch Manager
5/5
GoogleExcellent customer focus, service and professional Dominick Yates-Storey has dealt with us and clients in a professional and exceptional manner - well done and thank you , please keep it up .
Thank you for this wonderful review, i am glad Dominick was able to deliver an exceptional customer service to you. Kind Regards, Sarah
5/5
GoogleAmazing customer service, the office is always clean tidy and professional. The staff are very friendly and happy to help. Especially the manager of this branch Sophie, very welcoming and professional. 10/10
Hi Dionne, thank you for leaving such a kind review. So happy to hear that Sophie and her team assisted greatly. Best wishes, Mark
5/5
GoogleJust started letting with bairstow eves Nottingham and so fair it's been grate kiren helped so much just said he cant be there for one we sign for the keys
Thank you for your wonderful 5* review! Your kind words will be made known to our local team. Best wishes, Scott
5/5
GoogleAmy provides a first rate service - all queries and correspondence was dealt with promptly and efficiently. I will be happy to work with Amy and Bairstow Eves in the future.
Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Best wishes, Lucy.
5/5
GoogleThey have a great team, I was really impressed by Tiffany she is amazing she made sure everything was sorted Fast and efficientlyPositiveResponsiveness, Quality, Professionalism
Hi Eka. Thank you for taking the time to leave us your 5* review. Best wishes, Amy
5/5
GoogleFantastic service from Sophie Buckthorpe at Nottingham Bairstow Eves. I was looking for a house in an area I was comfortable with and she delivered; fast, friendly and efficient. Thank you.
Thank you Charles for your glowing 5* review of our Bairstow Eves team. It is always great to read such positive reviews and recommendations from our clients. Best wishes, Lucy.
5/5
GoogleExcellent experience dealt by Kieren Shaw.
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat experience with Lucy very helpful and friendly a great help.
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleWe have recently viewed properties through Bairstow Eves and found Sophie, Nadine and their lettings team very helpful in explaining the rental process and finding us our ideal home.
Thank you for taking the time to leave your wonderful 5* review about our local team. Best wishes, Scott
5/5
GoogleKieran has handled all our enquiries with a professional manner, renting has been very easy, we will definitely be using this branch again.PositiveResponsiveness, Professionalism
Hello, I am sorry to read that this has been your recent experience. Customer and client experience is very important to us and as such I would like to invite you to discuss in detail your concerns via review@countrywide.co.uk. Kind regards, Scott @ Customer Relations
5/5
GoogleAmazing help getting us our first house
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleStarting from looking online to booking viewings, processing and finalizing a rental, everything was smooth. Efficient correspondence. Accomodating busy professionals... Excellent service!
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleAmy at Nottingham Bairstow Eves was great at helping me find a new rental property. Top service!PositiveProfessionalism
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleBeen working with them for 5 years. Great tenant finding and marketing service, they reply very quickly and go above and beyond for you. Would highly recommend.
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.
4/5
GoogleStaff friendly and helpful. Good place to search for a home
Many thanks for your marvellous review. Best wishes, Lucy, Customer Relations.
5/5
GoogleKeiran did an amazing job in helping me with the house documents and answered all my questions. Really pleased with him and the company.
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
1/5
GoogleTerrible customer service all round, I called them 3 times and they never bothered to get back to me despite having a genuine interest and deposit for the property.
Hi James, Thank you for this feedback. I'm sorry that you experienced issues getting in touch with the branch and I have passed your comments on to the Regional Performance Director so this can be discussed directly with the branch. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk.
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