Trusted Agent profile · Nottingham

Bairstow Eves Lettings Nottingham reviews

4.6

★★★★★ Excellent

762 reviews across 1 platform

24-26, Maid Marian Way, Nottingham, NG1 6HS

Bairstow Eves Lettings's office in Nottingham, at 24-26, is rated 4.6 out of 5 across 762 reviews on 1 platform, including 762 Google reviews rated 4.6.

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4.6 / 5

762

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Nottingham office, from every platform, shown as written. First names only.

5/5

Google

Shanna and her colleagues were always very helpful and polite. They helped us get our rental home sorted and dealt with any issues or questions we had quickly and efficiently. Thank you for making it a pleasant experience!

Jane · 17 June 2023

Agent replied · 16 June 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Great , smooth and simple. Great customer service and great understanding. Kieran did a great job, thanks guys!

Max · 19 August 2024

Agent replied · 26 August 2024

Thank you for taking the time to leave us this tremendous 5* review Max. Kind regards, Lucy, Customer Relations.

3/5

Google

I found communication with Bairstow Eves was always straight-forward and pleasant. However, the rent for the property I rented was expensive for what it was (£600 for a simple one bedroom flat on Forest Road, went up to £615 just after I moved out). The only reason I rented the place was because I would have otherwise been homeless, so I had no choice but to take it. Upon moving out I wasn't able to take everything with me. They wanted to take a ridiculous £200! from my deposit to remove everything else, even though the cost wouldn't have been anywhere near that ...there really wasn't that much left in the property to warrant such an amount. I understand this is more to do with the landlord though.

Justanothergamer · 17 June 2022

5/5

Google

Very happy with the outcome and how fast everything was sorted for us

Mickey · 3 November 2024

Agent replied · 10 November 2024

Many thanks Mickey for your amazing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Good customer service, Kerian the letting negotiator was amazing and professional throughout our renting process.

Stephanie · 1 October 2024

Agent replied · 22 October 2024

Thanks for the excellent 5* review Stephanie! Thanks for your thoughtful comments about Kerian and our Nottingham team. Best wishes, Lucy, Customer Relations.

5/5

Google

Very quick and efficient process only took a week to complete referencing and taking the keys look forward to my time with bairstow eves

Nous · 17 April 2024

Agent replied · 16 June 2024

Great to see another 5* review for our local team! I will make sure your kind comments are passed on to them and the Area Director! Best wishes, Scott @ Customer Care

5/5

Google

The easiest moving process I've ever had! Lucie helped us find the perfect flat for us, gave us all the information we needed, and then talked us through every single step. Couldn't ask for better service :)

Charlie · 17 June 2023

Agent replied · 16 June 2024

Thank you for taking the time to leave us this excellent 5* review. Best wishes, Lucy, Customer Relations.

1/5

Google

The worst letting experience in my life. I have rented a house with Braistoweves on 11th of December and still have no access to the property. Despite having paid all rental fees. Keys issued does not work. Agent responsible for contract completely not interested. If you are tenant looking to rent, avoid this agency at any cost.

Krzysztof · 17 June 2020

Agent replied · 16 June 2024

Thank you for taking the time to leave us your comments and I am sorry to read that this may have been your experience. Should you wish to discuss your concerns further, please contact us directly via review@countrywide.co.uk. Kind regards, Donna

5/5

Google

darcy treated us very well and provide excellent service.we are really thankfull

Gurnoor · 27 October 2024

Agent replied · 10 November 2024

Thanks Gurnoor for your great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I was served by Nadine who was an absolute charming person. She was patient and caring with both of our cases and allowed us to have a smooth transition to our new place. I appreciate all of her efforts and I had a speedy service. Fantastic.

Crystal · 17 June 2022

Agent replied · 16 June 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

Everything perfect, all of them! The team! Specially Kieran. Thank you guys!

Denis · 20 October 2024

Agent replied · 10 November 2024

Hi Denis, Thank you so much for your wonderful 5* review! We're thrilled to hear that you had a perfect experience with our team, especially Kieran. Best regards, Lucy, Customer Relations Team

5/5

Google

We are now in our third year of letting through Bairstow Eves Nottingham office and we are very satisfied with their service. They have responded promptly and thoroughly in all matters. In particular the Branch Manager, Sophie, has professionally handled several issues that have arisen and has formed a good liaison with the tenants whenever needed.

Ian · 17 June 2020

Agent replied · 16 June 2024

Thank you for your kind comments and 5* review! Your words have been made known to our local team. Best wishes, Scott

5/5

Google

I've been living at my flat for years now and everytime I have any issues whatsoever, the staff at Bairstow have been so quick to help and always so personable. Sophie manages my tenancy who like Bairstow, I could not praise higher.PositiveResponsiveness, Quality, Professionalism, Value

Philip · 17 June 2022

Agent replied · 16 June 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

Sophie, she has offered me good service, very helpful, she is the best manager in Nottingham

R · 27 July 2024

Agent replied · 26 August 2024

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

I rent through them and all the staff are great, recently had to change my tenancy for someone to move out and someone else to move in and Nadine who handled it was really helpful and patient and made sure everything went smoothly :)

Alex · 17 June 2022

Agent replied · 16 June 2024

Hi Alex! Thanks so much for this great 5* review. Nadine and the rest of the team really appreciate your feedback and kind words. Graham - Customer Relations

5/5

Google

Wow I'm so pleased with my experience I recieved from Sophie and Amy from Bairstow eves it was so simple and quick would 100% recommend to anyone from the moment I first saw the house with amy and Sophie to the dy I moved in they were very understanding and patient such great people thank you xx

Shauna · 18 June 2019

Agent replied · 16 June 2024

Thank you for your and glowing 5* review of our local team. I will, of course, make sure your kind words are made known to the team and also their Regional Director. Kind regards, Scott

5/5

Google

Amy and Kieran gave great service and moved me in a week!!Highly recommend for anyone looking to rent! Superstars!

BIADUM · 17 May 2024

Agent replied · 16 June 2024

Thank you for taking the time to leave us your wonderful recommendation and 5* review BIADUM AKWANTI. Best wishes, Lucy, Customer Relations.

5/5

Google

Dee and the team at Bairstow Eves beeston were really helpful and efficient in finding a buyer for my house and in getting it sold, they are always available for you and they are always willing to help you, I would definitely recommend them.

Wilson · 18 June 2016

5/5

Google

We've been in the process of buying a property. Joe, Shradha have been amazing with helping us out!

Raphina · 2 June 2024

Agent replied · 16 June 2024

Thank you Raphina for your amazing 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

We have been dealing with Tiffany and Kieran from the Nottingham office and I can’t praise them enough- both professional, informative and always happy to answer any questions we have Always responsive to any email or text and have made our search a pleasant and easy experiencePositiveResponsiveness, Quality, Professionalism, Value

Claire · 17 June 2021

Agent replied · 16 June 2024

Thank you for your wonderful 5* review and kind words. I will make sure your comments are passed on to our local team. Best wishes, Scott @ Customer Relations.

5/5

Google

Amazing service provided by Sophie at Bairstow eves Nottingham. Friendly, polite and professional.

Sophie · 19 August 2024

Agent replied · 26 August 2024

Thanks Sophie for your wonderful 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Very good staff, very helpful throughout from viewing the property to the final tenancy agreement .

Ali · 27 June 2024

Agent replied · 26 August 2024

Ali many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

It was a great experience letting from Bairstow Eves and I would recommend them highly. My letting agent Lucy always went the extra mile for us, was efficient and an amazing help.

Justin · 17 June 2023

Agent replied · 16 June 2024

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

My agent Miss Amy and Miss Sophia are very nice.

Zecheng · 22 September 2024

Agent replied · 22 October 2024

Thanks Zecheng for your great 5* review! Kind regards, Lucy, Customer Relations.

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