Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
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5/5
GoogleI'm in the process of renting a property and Amy in the branch has been fabulous all the way through. She has discussed everything with from start to finish and working is with us wherever she can to make the transition from our old property to this one as smooth ad it can be. We are just finalising the finer details now all thanks to her!π
Aaron Β· 17 June 2021
Agent replied Β· 16 June 2024
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
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1/5
GoogleCurrently dealing with a deposit dispute with Bairstow Eves. They are refusing to release the non-contested part of the deposit (the vast majority) of it, unless we agree to otherwise unreasonable claims on the costs.
They were also torturously slow to process repairs over the course of our tenancy.
Alex Β· 17 June 2023
Agent replied Β· 16 June 2024
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
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5/5
GoogleBairstow Eves are a great company and have been amazing sorting us out our first home to rent. Amazing service by both Evelyn and Sophie π₯³ β¦
Beth Β· 22 September 2024
Agent replied Β· 22 October 2024
Thank you so much for your amazing 5* review Beth! We're thrilled to hear that Evelyn and Sophie provided you with amazing service and helped you find your first home to rent. Best wishes, Lucy, Customer Relations.
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5/5
GoogleTiffany was very proactive throughout and make my renting process very easy. Would use Bairstow Eves again!
Kimberley Β· 17 June 2021
Agent replied Β· 16 June 2024
Many thanks for the fabulous 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleDealt with Elena in the Maid Marian Way branch; she was very pleasant and professional. Thank you for all your help.
Gavin Β· 17 June 2020
Agent replied Β· 16 June 2024
Thank you for your 5* review and kind words about your experience with our local team. Kind regards, Scott
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1/5
GoogleNever use or buy a house that is involved with these lot, they will cancel your deal for a home by using the smallest & ridiculous reason behind your back and will then have the audacity to be polite over the phone pretending they have no clue what happened...trust me if I have a choice between using these lot again or committing suicide I would pick suicide (which you have made me consider), alot more easier and honest then these lot
Mohammed Β· 17 June 2023
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5/5
GoogleIt was my first experiencing renting house in UK.. I got excellent service from Bairstoweves.. Mrs senna helped me from the beginning until I got key in my hand .. she keeps updates me abt the process and very approachable..and hard worker.. I appreciate her work .. Rachel
Rachel Β· 17 June 2023
Agent replied Β· 16 June 2024
Thank you for your kind words and amazing 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleExcellent Estate Agents, very helpful when we were looking late on in the window as students. Also have been excellent in providing references since moving out.
Chris Β· 22 September 2024
Agent replied Β· 22 October 2024
Thank you for your thoughtful 5* review Chris! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleFantastic Service. Extremely Professional. Highly Recommend! Thanks Kieran & Team!
Bell Β· 17 June 2022
Agent replied Β· 16 June 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleExcellent service from Bairstow eves. Specialthanks to Mr. Kieran Shaw , for his support and kindness. It's my first time letting a property so I was unaware about the entire process . But he helped throughout the process and made it simple . Highly recommended. Many thanks.
Tinu Β· 17 June 2023
Agent replied Β· 16 June 2024
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleKieran, he is one of the best. The boy treated me and my family super well and a very nice guy β€οΈ thank you very much. Bairstow Eves
Migue Β· 29 July 2024
Agent replied Β· 26 August 2024
Hello Miguel. TO,
Thank you very much for your kind words. We are glad to hear that Kieran provided you with excellent service. We hope to help you again in the future!
Greetings,
Bairstow Eves
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5/5
GoogleEvelyn F has been extremely helpful, excellent communication. Great help π Definitely recommend to renters and buyers. Thank you β¦
Ruby-Olivia Β· 1 December 2024
Agent replied Β· 8 December 2024
Ruby-Olivia thank you for your wonderful 5* review! We're thrilled to hear that Evelyn F provided excellent communication and assistance. We truly appreciate your recommendation. Best regards, Lucy, Customer Relations Team
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5/5
GoogleI just rented an apartment through Bairstow Eves. Right from the process of viewing the apartment to signing agreement, I was very impressed with Shanna Seaton's services. She was very communicative and helpful in all the processes. I'd say she's an invaluable member of the team.
Chinedu Β· 17 June 2023
Agent replied Β· 16 June 2024
Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.
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5/5
GoogleReally helpful and accommodating throughout the rental process! Particular pleased with both Grace and Sharon's help in providing all the necessary information and working around our busy schedules, and by keeping constant communication.
Matt Β· 17 April 2024
Agent replied Β· 16 June 2024
Matt Simpson thank you for your brilliant 5* review and your kind words! Kind regards, Lucy, Customer Relations.
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5/5
GoogleReally excellent service/ Ruby was friendly and efficient and let our property very quickly with good tenants. Will happily use again.
Johnny Β· 18 June 2019
Agent replied Β· 16 June 2024
Hi Johnny
Thank you very much for this review and 5* rating! Great to hear that Ruby and the team have provided such good service and were able to let your property very quickly with good Tenants!
Kind regards, Jake
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5/5
GoogleI am happy with the service here and kieran was lovely, i am honored to work with such a good agent
K_ Β· 27 October 2024
Agent replied Β· 10 November 2024
Thank you for taking the time to leave us your glowing 5* review. Best wishes, Lucy, Customer Relations.
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1/5
GoogleNot Happy at all we have deal everythingβs and pay the deposit they make wait over 2 weeks and they have give to someone then blame to landlord lier donβt trust them worst service I ever seen Bairstoweves Nottingham letting Agents and workers so Rudeβ¦.
Erkan Β· 17 June 2023
Agent replied Β· 16 June 2024
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations
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5/5
GoogleLucie Wilkinson was amazing, super bubbly very helpful. It was a wonderful experience and she made the whole process simple and easy to understand. Very happy with her service.
Mary Β· 17 June 2023
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5/5
GoogleMany thanks to Bairstow Eves for helping find a good apartment in Nottingham. I am so delighted at their staff Kieran Shaw. He was very professional and deserves a lot of commendation. Thank you and wishing you all the best.
Tunji.
Tunji Β· 20 September 2023
Agent replied Β· 16 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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1/5
GoogleThese guys are not helpful at all.They moved us in a house that was disgusting, uncleaned, not covid 19 safe, no gas and a dead and water locking boiler.They new about it and had done nothing about prepairing house for new ternants.Rubbish and what was left by previous ternants was not removed all left.In short DO NOT USE BAIRSTOWEVES.NegativeResponsiveness, Quality, Professionalism
Thabo Β· 17 June 2021
Agent replied Β· 16 June 2024
Please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations
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4/5
GoogleThe fees are high but the service is very good and in particular, Ruby is very helpful and professional.
Rosa Β· 18 June 2019
Agent replied Β· 16 June 2024
Thank You Rosa for your kind words of Ruby and the team. Best wishes, Emma.
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5/5
GoogleAlice dealt with the purchase of my property. She kept tabs on the sale and made sure the solicitors communicated. She kept me informed throughout the purchase and answered any questions and queries that I had efficiently. I had no issues at all with the service provided and would happily use Bairstowe Eves again.PositiveQuality
Dan Β· 17 June 2022
Agent replied Β· 16 June 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleHad kieran for a couple of viewings, absolutely lovely and great service, made everything clear and simple for us, about to move in today!
Jamie Β· 12 August 2024
Agent replied Β· 26 August 2024
Thank you for your thoughtful 5* review Jamie! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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4/5
GoogleMy daughter rents a property through this branch. The service has been appalling. She has had problems with the boiler since April. On numerous occasions she has had no hot water. She has no hot water now. They are hopeless at responding to e mails and she has been treated very badly.
To call themselves agents is beyond a joke. A troupe of monkeys would be more capable.
Tony Β· 18 June 2018
Agent replied Β· 16 June 2024
Hi Tony, thank you for taking the time to leave this review.
I am deeply sorry to see that your Daughter has not had the best experience with Bairstow Eves.
I am very disappointed that your emails have not been responded too.Please be assured that we take all feedback extremely seriously and if you would like this to be investigated further, please provide more details to our Customer Care Team at customercare@countrywide.co.uk.
Many thanks again for bringing this to our attention.
Kind regards , Regan
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.