Bairstow Eves Lettings Nottingham reviews

★★★★★ 5/5

Google

I had a great experience renting through Bairstow Eves. The team was professional, responsive, and found the perfect house for my needs. The process was smooth, and communication was excellent throughout. Highly recommend for a hassle-free renting experience!

Aa · 22 September 2024

★★★★★ 5/5

Google

Just completed the sale of my property in Nottingham and the service from Bairstow Eves was excellent and efficient, especially Karen and Jeevan updating me regularly, great service!

Jamie · 17 June 2021

★★★★★ 5/5

Google

Amazing work! We couldn’t be more grateful for everything you’ve done for our family. Thanks Nadine and Kieran for the excellent and professional atitude. Keep the outstanding service! Thanks. Ana and Ruben.

Ana · 17 June 2020

★★★★★ 1/5

Google

As a Landlord with some 20 years experience I have never encountered such incompetency in a letting agent. Not only do they make erroneous charges which have to be pursued to be paid back but rents are withheld and statements are inaccurate. I appointed Bairstowe Eves to "manage" some of my student properties and have sadly spent a disproportionate amount of my time rectifying the plethora of errors. If you are a Landlord expecting a first class service which then allows you to focus your energy on building your business, do not instruct Bairstowe Eves. They will drain your energy and distract you from enjoying what should be a pleasurable career choice! Sadly, I've had to apply one star to be able to post this review. If there was the option for no stars, they'd have won this hands down.

Rachel · 17 June 2020

★★★★★ 5/5

Google

I asked Bairstow Eves to find tenants for my property and I have been dealing wit Amy Hindle and Amy Ashmore at their Nottingham Branch. Right from the start, both 'Amys' have given a highly efficient, professional and friendly service. And after a very short time they had found very suitable tenants for me. I have been extremely impressed, especially the fact they have, on more than one occasion, 'gone the extra mile' for me, for example, helping me with my application for a licence from Nottingham City Council. This estate agency is really recommended, and a big 'thank you' to both Amys!

Marie · 17 June 2020

★★★★★ 5/5

Google

Highly recommend the services from these estate agents! After being let down from the previous ones last minute. Kieran helped us quickly through the paperwork to gain a place in a week! Stress-free, helpful and friendly😊🏠 …

Mya · 22 September 2024

★★★★★ 5/5

Google

Shanna was professional and great to deal with.

Riyadh · 21 August 2023

★★★★★ 5/5

Google

We used Bairstow Eves for many years now and have been very pleased with their performance. A wonderful team..eg Kieran, Dylan, Joseph etc lead by Sophie...a cheerful bunch and most importantly can 'bespoke' the services to suit our needs...Keep up the good work!

Winston · 19 May 2024

★★★★★ 5/5

Google

Alice Ingram was very professional and responsive. She made special efforts to answer any questions I had and made the process very straightforward.PositiveResponsiveness, Quality, Professionalism, Value

Adam · 17 June 2021

★★★★★ 5/5

Google

Recently moved out of my flat in Nottingham & spent so long trying to find a decent property at good value! I then found this company and started speaking to a lady named Talea & she found me a few straight away that were within my price range! She was so helpful & friendly & wasn’t pushy at all! I love my new flat & will definitely be using this company again! Thank you!

Hannah · 17 June 2021

★★★★★ 5/5

Google

Excellent service! Elena Watson was very helpful and kind.

Lorena · 17 June 2023

★★★★★ 5/5

Google

Barstow Eves Lettings has been my property management company for the past 15 years. They have been fantastic, pleasant and very easy to work with. Highly recommend 👌 …

Wilt · 22 December 2024

★★★★★ 5/5

Google

Dealt with keiran, he was amazing and gave us all the help we needed and answered everything we needed to know. Was a pleasure dealing with him with the process

Jonathan · 8 December 2024

★★★★★ 5/5

Google

Lovely service with this estate agent! They found me a house very quickly for me and worked extremely hard to move me in quickly! Thank you Sophie, Tiffany, Ruby, Amy and Amy!!!

Chris · 18 June 2019

★★★★★ 1/5

Google

Astronomical fees compared to other agents. I was given conflicting information when viewing a property to rent, where one agent claimed there had been considerable interest in a property whereas another said I was one of two viewings. I suspect this was a dishonest tactic used to incite fear in losing out, which is dispicable. Despite my fee being paid, the property is still being advertised, viewings are still being taken and I was advised it is quite possible admin fees could be taken from other prospective tentants for the same property at the same time. I was given incorrect information over the phone about how to make my application. I was not given any terms and conditions of the fee I was paying until I asked for them. My identity documents were copied but not updated on the system, nor was there any record of my paperwork being returned. The landlord wasn't advised of my application until I chased the agent. I tried calling multiple times but got no answer during core office hours. I left two voicemails and received no response. Progress on my application is painfully slow and when I have phoned the Maid Marion Way branch to air my grievances about the catalogue of errors, I was told 'it's just human error' and 'we have a skeleton team today so can't help you right now'. It's incredibly dissapointing how corrupt and poorly run the lettings industry in this country is and this company is a particularly poor example.

Happy · 18 June 2019

★★★★★ 1/5

Google

Don't use their letting service, it's totally a waste of time and money. We had put in an application on 13th August, since then it's a nightmare. We have to run after them to get a update. Always get the response that they will call me back, but they never do! "Luckily" we got refused by the landlord, so we will get our admin fee refund that we are still waiting. I cannot imagine what il will be like using their services as a tenant!

Xun · 18 June 2019

★★★★★ 1/5

Google

Please boycott this estate agents as it's the only they'll learn not to rip off tenants. They wanted to charge us £550 for an application which is day light robbery, no where else charges anywhere near that. They didn't even turn up to the house viewing, so what exactly are we paying for? Certainly not their customer service or friendliness. To any landlord thinking of going with them, don't. Right now a landlord would have their vacant flat filled but instead they will lose out on rent for another month because of the stupid fees they charge here. To any tenant thinking of getting a house with them, don't. Not only are the fees not justifiable but from talking to a tenant who is with them they are useless and annoying estate agents to have. Avoid at all costs!

Kenny · 18 June 2019

★★★★★ 1/5

Google

Having read the other reviews I don't think it will come as a surprise that I find the manager of the branch Sophie Buckthorpe frankly rude and obnoxious. As expected they are lovely and polite whilst they pull you into a property. Once you're in then you're tied to a contract and attitudes change. I was in a property 18 months under them, it was a joke as first day washer broke, they strongly advised we buy our own as the landlord will not replace it. Next the shower leaked and seal in oven allowing heat out making cooking difficult, both of these got repaired......6 months later after disputing it with these and him they got fixed. In the mean time mould was growing in two of three bedrooms.....the landlord replied via them that we should wash/clean it off. They are now using the mould as reason not to release deposit back to us after leaving. So if you have sense avoid these rude, obnoxious people and perhaps you will enjoy renting a property.

Colin · 18 June 2019

★★★★★ 1/5

Google

Very Poor! First it was difficult to get a valuation appointment despite giving 17 days notice of the day we wanted the vacation done. As they had not turned up on time I decided to call and it turned out there valuer was sick but they didn't think to let me know. All this is very disappointing considering the size and amount of people that work in this branch. Really wanted to use Bairstow as they are the only estate agent I've used to sell property before & I couldnt have more happy with the service.

Richard · 18 June 2019

★★★★★ 1/5

Google

This agency' s letting departments service is shocking. As a landlord I find them useless and incompetent. The lease agreement is full of mistakes and despite advising to make the changes - lease never corrected. I could go on and on about the issues I have with them. Their staff are not very polite but the Manager Sophie Buckthorpe needs to go on a skills development course!!!! Please think very seriously before using them. I will never use their services again.

Janet · 18 June 2019

★★★★★ 1/5

Google

As a tenant, if you want to be ripped off and receive poor service the second something goes wrong, use this branch. Last year i signed a contract for a furnished flat, turned out to be unfurnished by the time i moved in and no one bothered to inform me! Bilal, who rented it never called me back, maybe once out of six requests, in the end i got the contract cancelled with the branch manager, but still ended up losing the rip off letting fee (over £300) and the first month rent and deposit. I'd forgotten all about this bad experience when today i receive, totally out the blue over a year later, an email from Bairstow saying i owe them money!!! £60 for "rental arrears" What a joke, i think this company has had enough money out of me and they must be struggling to make a profit if they need to go back and try to squeeze money out of former tenants from years back. Horrible company, avoid!

Thomas · 18 June 2019

★★★★★ 1/5

Google

If your a student at Nottingham Trent looking for a house for second or third year I would not recommend. Like other reviews, helpful when viewing a place but when they have your deposit attitude changes drastically. Upon meeting the landlord he was overall disrespectful throughout the tenancy, called my housemate a c**t for not being able to get back into university for his second year, so clearly no screening process for bad landlords. When it came to receiving our deposit back they had taken £300 for a "full decoration" a job only worth £25 for painting a few marks on the walls and a £60 "move out charge". As this was my first experience with a letting agency it was horrible and as a clueless student I feel the landlord and Bairstow eves took advantage of this for their own benefit.

Ismael · 18 June 2019

★★★★★ 2/5

Google

Very friendly and helpful when you're moving into a place, not so much when you are trying to move out. I was ignored for days on end then when I followed up the person sent me unhelpful emails not at all answering my questions. This was the first time I've rented by myself and they were useless, would not recommend to anyone. Given two stars because of the lovely customer service I received from Nadine and Tiffany but shocking service overall.

Naomi · 18 June 2019

★★★★★ 5/5

Google

Keiran is a top bloke

Abigail · 20 September 2023