Trusted Agent profile · Nottingham
★★★★★
762 reviews across 1 platform
24-26, Maid Marian Way, Nottingham, NG1 6HS
Bairstow Eves Lettings's office in Nottingham, at 24-26, is rated 4.6 out of 5 across 762 reviews on 1 platform, including 762 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Bairstow Eves Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Nottingham.
Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
5/5
GoogleI purchased my home through Bairstow Eves. Marcus became aware of the type of property I was interested in and gave me a heads up when new ones were coming into the market. He responded to all my queries in a timely and professional manner, helping to make my purchase less stressful than previous experiences!
Thank you for your glowing 5* review Penny Taylor-Jones. Kind regards, Lucy, Customer Relations.
5/5
GoogleI recently had some questions about contracts when leaving a property and Eleanor was really helpful in explaining all the details, clearly. She didnt seem in any rush and was happy to listen to each question. Really useful service provided
Thank you for your brilliant 5* review and comments about our local team. Best wishes, Scott
5/5
GoogleThank you Kieran Shaw Very professional and responsive, all the documents were sorted very quickly. Kind regards, Viaceslav Movcan
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleRecently moved in with Bairstow. Excellent service. Kieran was very helpful, took time to answer all my questions and explained everything nicely. Overall had a smooth moving experience.PositiveResponsiveness, Professionalism
Thank you for your wonderful 5* review. I shall made sure the local team are made aware of your kind words along with their Regional Director. Kind Regards, Scott @ Customer Care
5/5
GoogleI worked with Alice Ingram - an agent for Bairstow Eves, very professional and effective. She kept me informed in every step. She also made my enquiry for a property easy and comfortable. I recommend!PositiveProfessionalism
Thank you for your wonderful 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleProfessional letting agents, Lucie was very helpful and informative moving through the stages of rental very quickly.
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleTrust me my second time renting from the Bairstow eves, I realy, realy like and Trust there service the agent were wery welcoming and acoomodating and always realy to help in any thing .I stongly recomend them now and always.
Thanks Nana for taking the time to leave us your wonderful recommendation and 5* review. Thank you for your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleElena is fantastic, professional and friendly. Very pleased with the communication and fast response to all our queries.
Thanks for the excellent 5* review Stevie! Best wishes, Lucy, Customer Relations.
5/5
GoogleHad a great experience with Bairstow Eves. When we start looking for rent house, we got amazing support from the entire team. Mr.Kieran Shaw is an amazing person who is really good in communication and explaining all the things in details. We are really impressed with the service of Bairstow.
5/5
GoogleI don't know about the whole company but I can say the person I was dealing with (Mr. Joseph) was really helpful, coperative and supportive. He helped me alot to get my new home. His response about my queries was so quick and helfull. it was my first experience with Bairstow Eves Nottingham, and I would definitely recommend for renting.
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleMegan has been really professional so far. She has taken her time answering all questions. I look forward to working with her for many years to come :)
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAlice for simply exceptional and went above and beyond towards my move in Nottingham. Thank you Alice.
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe used Bairstow Eves Sales and Letting Agents Nottingham for the home we are now the new tenants of. The customer service of all the staff we spoke with was beyond remarkable. Shanna our direct contact was exceptionally briiliant and kept us informed from beginning to end also being flexible to work around our timings which was super helpful. Very very pleased with the service.
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleJoseph is a very great guy and nice to work with…
Thank you for your brilliant 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleOutstanding service, our letting agent Megan has been lovely and very professional and is always there to answer any questions we have and respond very quicklyPositiveResponsiveness, Professionalism
Many thanks for the great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleKiran is good staff explain everything. Nice meet up and good followup
Thank you for taking the time to share your experience and for your excellent 5* review! Kind regards, Lucy, Customer Relations.
1/5
GoogleThey ask for a holding deposit before applying. You talk to them from the beginning. You give them details on the phone and in writing via email, but then suddenly they become uninterested in you.
Hello Florin, Thank you for sharing your feedback with us. I'm sorry to hear about your experience and the issues you faced during the application process. Please reach out to us at review@countrywide.co.uk so we can address your concerns directly and work towards a resolution. Best regards, Lucy, Customer Relations Team
5/5
GoogleGreat experience and everything can be responded and sorted quickly. Thank Jake for your great work.
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleKieran was really helpful in helping me start my tenancy for my first home, highly recommended
Thank you for your superb recommendation 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have used Bairstowe eves for over 15 years to rent my property and I have always been happy with the service they provide finding me a suitable tenant. In all that time nobody has gone above and beyond like Shanna did. She is on the ball with everything. Any queries she is super fast to respond and lovely to deal with. Definitely recommend!
Thanks for the outstanding 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleBig thanks to Alice Ingram for her help and kindness .. made it all so easy and nothing too much trouble. I would highly recommend .. thanks again Alice . Dean Johnson
Many thanks for your amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.
1/5
GoogleBe careful when you go with Bairstow Eves Nottingham. They try to cheat in every aspect. My wife has been renting a house from this agency for almost 2 years. When she was extending the last contract she was told by one of the agents that she could leave the house anytime during this period after giving a month notice. Now they are completely denying this and charging her £450 early leaving fees for a £625/month house. They hardly reply emails, rather call the tenant, may be to deny the conversations in future. This is not the end, they often come for viewing without any notice. After informing them several time they repeat the same thing. So, take house from this agency at your own risk!NegativeQuality, Professionalism, Value
Hi Pabita, Please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations
5/5
GoogleHaving had tremendous difficulty with our tenant over the past few months, we wanted to share our extreme thanks and gratitude for Amy Ashmore of the Bairstow Eves- Nottingham letting team. She has been relentless with her pursuit in chasing the tenant and has worked tirelessly to reclaim our property, often going above and beyond to ensure we get the right result. Her communication with us as landlords has been outstanding and although we are not quite out of the woods, we know that Amy will see this through to the end. I hope that her managers see this feedback and give her the absolute credit she deserves. We would have been lost without her these last few months. Thanks for all of your efforts Amy, Bairstow must be proud to have you on their team. C & NPositiveResponsiveness, Professionalism
Thank you for your amazing comments and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAs a landlord, I’ve been working with Bairstow eves for over three years now. I’ve been meaning to write this review for a while and now is probably a good time to give an informed one. Although my review is more focused on the letting side, I can also vouch for the sales team too. They have a very strong team - from what I can see I think they are one of the larger agents in Nottingham. As such there are quite a few members in the team, so there is always someone there to help. Sophie the branch manager, Amy the assistant manager, Tiffany... I can go on. All of the team members are very friendly, competent and I can rely on them. That’s very important to me. I have a few properties with them and I know that they are managing them well both in terms of meeting the legal requirements and in terms of ensuring that the tenants are happy. They have some good contractors that they have strong relationships with which means any issues are dealt with quickly and effectively. As it stands today, I don’t look at Bairstow Eves as being just my managing agents but more like my business partners. I go to them for advice and support and I know I’ll always get the best service. At first I used multiple agents and over time I’ve moved them to Bairstow Eves. I’d gladly give them 5 stars. Keep up the great work guys!
Hello Revlin, Thank you for taking the time to leave this wonderful 5 star review. The team strive to deliver the straightforward, personal and passionate service to its customers and it is great to learn that the you are having a great experience. I will make sure you review is shared with the entire team at the branch. Many thanks, Sarah
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Tell us what you need and we'll put you in touch. Bairstow Eves Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Nottingham.
