Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
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5/5
GoogleHighly recommend letting a property through Kieran at Barstow Eves, we had a nightmare with a previous estate agent and he managed to get us into our property really quick and efficiently. He was able to answer all questions and made the whole process as smooth as possible πβ
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William Β· 22 September 2024
Agent replied Β· 22 October 2024
Many thanks for the fantastic recommendation and 5* review William. Kind regards, Lucy, Customer Relations.
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5/5
GoogleOur contact person Mollie was absolutely lovely and always made sure we had all the right information. Going through multiple other agents I have to say this was the best experience. Thanks Mollie!!PositiveResponsiveness, Professionalism
Bhavna Β· 17 June 2022
Agent replied Β· 16 June 2024
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
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1/5
GoogleThe whole branch at Sherwood Nottingham are rubbish. The worst one being Jacob Richardson who is new homes manager but us always clueless. I have sent him email and itβs over 2 months he hasnβt responded. He thinks itβs ok to do this!!. When you call him- he never answers his calls and tells his colleagues to cover up for him saying heβs not around, heβs on the phone etc etc etc. he needs training on good customer service!! Rubbish service from him. Wonβt be ever using them again!!
Stuart Β· 27 August 2022
Agent replied Β· 26 August 2024
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
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5/5
GoogleI cannot recommend Bairstow Eves Nottingham branch highly enough! I've been using them since 2018.
They are completely professional, warm and friendly. Particular thanks to Amy Ashmore, Rebecca Humber and Georgina James.
A wholly positive experience!PositiveResponsiveness, Quality, Professionalism, Value
Chitra Β· 17 June 2021
Agent replied Β· 16 June 2024
Itβs really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
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5/5
GoogleHelping someone to buy a property whilst living in another city is not easy - especially when that city is London; but from the first day of finding the house and contacting Alice Ingram from the Maid Marian Way, Nottingham branch of Bairstow Eves, things became less stressful. Alice provided a cheerful, efficient and professional service throughout. We are very grateful and would definitely recommend Bairstow Eves in the future.
Lilleeth Β· 17 June 2023
Agent replied Β· 16 June 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
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5/5
GoogleKieran was really helpful in getting us into our new property quickly - Thank you Kieran!
Rosie Β· 19 November 2023
Agent replied Β· 16 June 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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5/5
GoogleFrom my experience with this letting agency, I am amazed about how professional they are, as they are also for the tenant interest (free of charge) in the same way they have obligations to landlords; I mean they do not let any interest to overbear against their customer. they know the value of a tenant. they value tenants as kings, unlike other agency who sees themselves as prefects against tenants, while they simultaneously round trip landlords. I strongly recommend the standard of Bairstoweves operations to all letting agencies. Our World would be a better place.PositiveResponsiveness, Professionalism, Value
Ishaya Β· 17 June 2022
Agent replied Β· 16 June 2024
Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI rented a property with this bairstow branch for just over two years. Throughout the whole process of viewing the property and the application process, everyone was nothing but helpful. When I first got the property it was in the initial stages of the covid lockdown, and the staff honestly went above and beyond, before they closed to help us move in etc. Whenever I have phoned for advice, questions or to report an issue with the property, I am greeted by the most loveliest and polite people. This is by each member of staff.
An example is my shower broke down in December, and within a week it was sorted. Thanks to their amazing coordination and communication.
I honestly think all the staff here create such a welcoming and positive environment for customers.
Kathryn Β· 17 June 2022
Agent replied Β· 16 June 2024
Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.
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5/5
GoogleFantastic service from Amy at Nottingham Bairstow Eves. Came out to value my property for rental. Very professional and polite and provided a fantastic service. Property went to market and a tenant was found within a week! Fantastic team and brilliant service, would definitely recommend!
Daisy Β· 18 June 2019
Agent replied Β· 16 June 2024
Many thanks Daisy, for your fantastic 5* review and recommendation. It is great to read that finding a tenant for your property went so well and the service from the team was professional and effective. Best wishes, Tracey.
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5/5
GoogleRecently used Bairstow Eves in Nottingham to sell my property, having been on the market with another agent and I can not rate them high enough.
They sold my property for very close to the asking price, thanks to some professional photos they made my house look fantastic as the previous so called professional agents photos were dreadful and very dark.
Regular updates throughout the sale, resulted in me exchanging contracts just 10 weeks after going on the market. Thanks so much to Nathaniel, Sam and Chris for a job well done.
Vicky Β· 18 June 2016
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5/5
GoogleThanks to Alice Ingram, we felt well looked after, and much of the stress of moving house was removed from the equation entirely. Professional, friendly - would highly recommend. Very happy in our new home.
Thanks again Alice!
Danny Β· 17 June 2021
Agent replied Β· 16 June 2024
Thank you for your wonderful 5* review and recommendation. Best wishes, Scott @ Customer Relations
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5/5
GoogleVery stress free experience. Thank you to Shanna for showing us round and getting our property sorted for us.
Emily Β· 21 August 2023
Agent replied Β· 16 June 2024
It is great to read your about your experience with our local team and thank you for your 5* review! - Best wishes, Scott @ Customer Care.
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5/5
GoogleJoseph was friendly and would explain things clearly...easy to deal with
Mercy Β· 17 February 2024
Agent replied Β· 16 June 2024
Many thanks Mercy for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleThanks to Shanna she got us a beautiful home. She is the best, she made house hunting so easy for us.
Lynett Β· 17 June 2023
Agent replied Β· 16 June 2024
Thank you for your excellent 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleBairstow Eves been excellent in managing my property for me. Lucy kept me informed and been greatly helpful.
I would recommend
Monam Β· 17 June 2023
Agent replied Β· 16 June 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleLucie has been very helpful throughout all of the process, very friendly and personable. Thanks!
Danny Β· 19 November 2023
Agent replied Β· 16 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
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5/5
GoogleTalea has been really helpful and supportive over the last few weeks . Sheβs been very responsive and gone out of her way to help sort problems out with our flat
Fuzion_ Β· 17 June 2022
Agent replied Β· 16 June 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleNadine from the Nottingham Bairstow Eves has been dealing with my old and new property recently and she's not hidden anything from us, told us everything we need to know and has told us at a fast pace too. Always consistent in checking in and getting the latest information and she's always on the ball. If you need anything, Nadine pretty much has it. Thank you for your assistance in my move Nadine. It has been a great transition.
Luke Β· 17 June 2022
Agent replied Β· 16 June 2024
Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna.
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5/5
GoogleRuby Lyle has been very helpful in finding the right property for me. She has provided me with an excellent service and has been very friendly and informative. I would recommend Bairstow Eves if you are a student looking for a property to rent.
Emily Β· 18 June 2019
Agent replied Β· 16 June 2024
Hi Emily
Thank you very much for this 5* review and recommendation! Great to hear that Ruby has provided such good service in helping find the right property for you!
Kind regards, Jake
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5/5
GoogleMe and my partner have just moved into our new home. Cannot thank Alice enough for all her help. She is so easy to talk to and really knowledgeable. She kept us informed all the way through.
Hannah Β· 17 June 2021
Agent replied Β· 16 June 2024
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
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5/5
GoogleGreat Customer Service. Lucie has been very supportive. Thank you to Bairstow eves
Olubayo Β· 19 December 2023
Agent replied Β· 16 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleKieran was very helpful. The process was clear and simple and I felt informed all the way through. Would recommend.
Shelley Β· 17 June 2023
Agent replied Β· 16 June 2024
Thank you for your wonderful 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleIt's the best letting company/Agents in Nottingham,I highly recommend to anyone looking for a house out there,Shanna was Very helpful.
Benson Β· 17 June 2023
Agent replied Β· 16 June 2024
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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1/5
GoogleIt's been 2 month from the end of the tenancy and the landlord still refuses to pay us our deposit back. She's asking us to pay Β£180 for 2 chairs which were broken since the beginning of the tenancy, Β£25 for a key, which was never collected from the Bairstow Eves office or Β£50 for a mattress, which was stated as clean in the move-out deposit, simply ridiculous...
Bartosz Β· 17 June 2023
Agent replied Β· 16 June 2024
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.