Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGreat service, top notch customer experience. Lettings Agent Ms Lucy Wilkinson was wonderful and made sure the process was as seamless as it can get.
Aswathaman · 19 November 2023
Agent replied · 16 June 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWas kept in the loop at every stage of the process and any queries that I had were sorted out quickly. I quickly wanted a place to rent and they were amazing at sorting this out for me. Would highly recommend
Samuel · 17 June 2022
Agent replied · 16 June 2024
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBairstow Eves were very professional and reliable especially Sophie B from Nottingham office was supportive and understanding she managed to help us from the start until to the end when we finally moved into the property. Thank you Sophie.PositiveProfessionalism
Paul · 27 August 2022
Agent replied · 16 June 2024
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAbsolutely brilliant letting agent. Special thanks to Alice for managing to turn around a property I fell in love with in less than 24 hours, getting the keys the following week! She's been so lovely, professional and supportive throughout the whole process and made everything super easy!
Sophie · 17 June 2021
Agent replied · 16 June 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleWe recently sold our mother’s bungalow and Karen has been absolutely brilliant. She has kept us updated at all times and been highly proactive in contacting the other agents and solicitors for regular updates. Special thanks also to Dan for his accurate valuation and local market knowledge.
Kate · 17 June 2021
Agent replied · 16 June 2024
Thank you for your amazing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleOverall, it has been a very good decision to use Bairstow Eve to manage my property. They offer a very efficient service when there are issues. Amy Ashmore has been my point of contact and she is great. She's helpful and very quick to respond to queries.
Raj · 17 June 2021
Agent replied · 16 June 2024
Thank you for taking the time to share your experience and for your wonderful 5*'s! Kind regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleJust rented a house. Big thank you to Shanna for being super helpful and professional during the process. The communication was great and all worked well. Thank you so much!
Ewelina · 17 June 2023
Agent replied · 16 June 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GoogleShanna was great help in getting me the place I needed! Found work arounds for any issues for me and overall great service :)
Natasha · 19 November 2023
Agent replied · 16 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAlice Ingram was really professional during my house purchase. She is personable in her approach and kept me updated with everything - a real credit to Bairstow Eves. . Her assistant Shannon was also pleasent to deal with. Highly recommended!
Sohrab · 17 June 2022
Agent replied · 16 June 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleI had a terrible experience with Amber working in the sales dept. She wasted about one year of my time and money as I was trying to buy my first investment property. I will not recommend this agents if you want to buy a property except you are willing to waste your time and money.
Iyobosa · 1 October 2024
Agent replied · 22 October 2024
Hello Iyobosa,
I'm sorry to hear about your experience with our sales department. We take feedback seriously and would like to understand more about what happened. Please contact us at review@countrywide.co.uk so we can address your concerns.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleFriendly staff and great service.
Eliud · 2 April 2026
Agent replied · 16 April 2026
"Thank you so much for your kind words! We strive to provide top-notch service and are thrilled to know we met your expectations. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAbsolute amazing letting agent. A special thank you to Megan Ashton for providing us with the best help throughout the year in our student accomodation. She has been very prompt and supportive through the whole tenancy. I would recommend Megan to any of my friends.PositiveProfessionalism
Megan · 27 August 2021
Agent replied · 16 June 2024
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would like to say I have had great experience using this agency, to get my house now its has been great. I would like to say all the staff are great. Kieran was great at helping me to get everything sorted too.PositiveResponsiveness, Quality, Professionalism, Value
Tony · 17 June 2021
Agent replied · 16 June 2024
Thank you for your 5* review of our local team and taking the time to do so. Your comments and nice words will be forwarded to our local team. Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleRecently moved into my first flat on my own and as a company they were brilliant. Any problems or questions i had they sorted out quickly, and kept me up to date. Callum Polak was my letting negotiator and was very freindly and helpful, i would recomend them to anyone.
Beth · 17 June 2020
Agent replied · 16 June 2024
Many thanks for taking the time to leave our dedicated team this fantastic 5* review. Thank you for the recommendation.Best wishes, Lucy
★★★★★ 5/5
GoogleVery friendly and professional
CeeJay · 9 April 2026
Agent replied · 16 April 2026
Thank you for your kind words! Providing exceptional customer service is always our top priority. We are so glad to hear that you had a positive experience with our team. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleVery good experience of finding a property from Bairstow eves and Lucy Hall has been very nice and helpful throughout the letting process. I would highly recommend the service.
Saravana · 17 June 2023
Agent replied · 16 June 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleRented a flat through Bairstow Eves and Shanna was really helpful and explained/sorted everything very professionally. Would definitely recommend to anyone else looking to rent in the Nottingham area.
James · 17 June 2023
Agent replied · 16 June 2024
Thank you for your wonderful recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI was shown round a property by Mollie Squires. Although the property wasn't quite what I was looking for Mollie was so personable and engaging....a fantastic ambassador for the company. My lasting impression was of how professional she was.
Nick · 17 June 2022
Agent replied · 16 June 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSuch an amazing experience, nice and easy, thanks to Kieran, made the whole journey straightforward. Thank you so much A****
Hadi · 18 January 2024
Agent replied · 16 June 2024
Hello Hadi, Wonderful to read your kind review and thank you for your 5*!
★★★★★ 5/5
GoogleThey were very fast and kept me informed the whole way through. Lucie was very helpful throughout the whole process.
Kooseandco · 18 January 2024
Agent replied · 16 June 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent and fast service. Everything was properly explained by Kieran.
Eleandra · 29 July 2024
Agent replied · 26 August 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLucie was very helpful and we had a great experience…. She was guiding us to find the right property on time.
Narmadha · 19 December 2023
Agent replied · 16 June 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAbsolutely brilliant letting agent. Special thanks to Alice for managing to turn around a property I fell in love with in less than 24 hours, getting the keys the following week! She's been so lovely, professional and supportive throughout the whole process and made everything super easy!
Sophie · 9 December 2020
Agent replied · 8 December 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleLucie is absolutely brilliant, lovely to deal with and very helpful! Kept me updated through the process and reassured me, will definitely be recommending to any other renters!
Katie · 17 June 2023
Agent replied · 16 June 2024
Brilliant to read your kind comments and thank you for your 5* review! - Best wishes, Scott @ Customer Care.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.