Trusted Agent profile · Nottingham
★★★★★
762 reviews across 1 platform
24-26, Maid Marian Way, Nottingham, NG1 6HS
Bairstow Eves Lettings's office in Nottingham, at 24-26, is rated 4.6 out of 5 across 762 reviews on 1 platform, including 762 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Bairstow Eves Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Nottingham.
Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
5/5
GoogleSophie has been very helpful during the contract-signing process, and is quick to answer queries. Great communication and smooth process so far 👍 …
Thank you for your thoughtful 5* review Georgina! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have recently rented a property with bairstow eves. Alice Ingram was my property manager. She is very friendly and guided me with all the needed information regarding property as i am new here in the UK. Thank you Alice and bairstow eves teams for your great support.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI must say, the letting team have been one of the most professional services I have come across. In particular, Elena who is always happy to help and is super professional, she has made the whole process of letting my property so easy. Thank you Elena, you're the best 😊.PositiveResponsiveness, Professionalism
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleSuch a great experince with Bairstow Eves. Alice Ingrem provided an excellent service throughout the rental process. In this Covid situation with everything on emails and phone calls , Alice was very professional & supportive to ease the distance factor in the process. Thank you very much !PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleThank you for your help Tamara. Great experience.
Thank you for your 5-star review, Brigitte. We’re really pleased to hear you had a great experience and that Tamara was able to help. Your feedback is very much appreciated. Best wishes, Evie, customer feedback and support team.
5/5
GoogleSophie has been very helpful during the contract-signing process, and is quick to answer queries. Great communication and smooth process so far 👍 …
Thank you for your thoughtful 5* review Georgina! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have entrusted two rental properties to Bairstowe Eves and have been very impressed with the branch manager, Amy Ashmore. I have found that Amy and the team she leads, professional, helpful and courteous.
Thank you for your wonderful 5* review. Kind regards, Lucy, Customer Relations.
1/5
GoogleTerrible Experience with this Letting Agent - Avoid at All Costs! I had an absolutely dreadful experience with this letting agent. The property they handed over to us was in an appalling state, showing signs of shoddy repairs, leakages, and poor workmanship throughout. It's astonishing that they have a separate department for reporting defects to the property management service, yet the letting team couldn't be bothered to take note of any of the issues we reported. To make matters worse, when our tenancy came to an end, the landlord unjustly deducted our entire deposit without addressing a single one of our valid complaints. Despite our efforts, the letting agent showed complete disregard for our concerns, failing to take any action or report our issues. It's a shame that they prioritized rushing us into the property without even bothering to properly inspect it. I strongly advise anyone considering renting a property in the NG8 area to steer clear of this letting agent. Their negligence and lack of professionalism are simply unacceptable. Save yourself the trouble and find a more reputable agency that values its tenants and ensures proper maintenance. Take my word for it and avoid this letting agent at all costs! #TerribleService #AvoidThisAgent
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
1/5
GoogleDidn't turn the water on for me when I moved in..searched for the stop valve but couldn't find it anywhere. Had to call a plumber out who managed to find it after about 30 minutes of searching. Billed the amount to Barstow Eves and they refused to pay. They said "common sense should have prevailed" and I should have found the stop valve. I'm sorry but common sense should've have prevailed and you should have checked the water was turned on before moving me in. Disgraceful agent hooked up with countrywide estates repairs who are probably the worst company I've ever encountered in my life, along with Bairstow Eves.
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
GoogleBest letting company,I recommend it if anyone out there is looking for a house in Nottingham. Moved in today and Shanna has been wonderful help all through the process. Ask for Shanna anytime
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleKieran was very helpful and insightful with our move. He went above and beyond to aid us with our relocation.
Hi Kimberley, Thank you for your wonderful review of our local team and providing them with 5*! - Best Wishes, Scott @ Customer Care
5/5
GoogleGreat service! I'm very impressed. Amy was very helpful and nice.
Thanks Neve for your excellent 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleFinding a house to rent was made so easy with the help of Bairstow Eves and especially Alice! She is so helpful and friendly, I couldn’t have asked for a better estate agent to help me through this stressful time. If you want the best, ask for Alice :)
Thank you for your wonderful 5* review and kind comments! Kind regards, Scott @ Customer Relations
1/5
GoogleRenting a property via Bairstow eves and I’ve had problem after problem with the property since the day I moved in. Landlord insists she uses her own “contractors” my property has been entered without my permission, my door left unlocked on one occasion, fire alarm constantly going off, boiler leaking water, draft through properly, mould, damp cold wet walls, leak coming through bedroom ceiling onto main electric box!! I actually fear for my safety and nobody seems to be taking me seriously.
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
1/5
GoogleDisappointed and would not use again. We viewed a property twice. No call back after either viewing despite making our interest clear in the follow up calls we had to make. We tried to call to make an offer and were told someone would contact us. This didn't happen. We walked into branch today to get an answer and were told it has been sold. No attempt was made to contact us since our second viewing. We are cash buyers and will now take our business elsewhere. We are working with about 5 Estate agents and none of the others have been this poor. We were warned about Bairstowe Eve's lack of customer service but thought we'd try. Sharing this warning to save others similar experiences.
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleBairstow Eves is a very professional agency. Lucie Wilkinson is very friendly and helpful. She always gives quick response when we have questions. She helps us to find the right property efficiently.
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI have been going through a tough and long winded process in selling my house due to solicitors and I was so impressed with how Shannon had gone out of her way to ensure the process was as smooth as possible for me. She was the only reason I was able to complete the process so efficiently even with all the hiccups. I also really appreciated Sara being able to meet me at my property when needed and assisted me with key exchange of tenants when I wasn't in the area. I would recommend this particular branch because of how well my case was managed. Thank you for your help!!
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleDarcie has been very helpful - can’t recommend her enough!
Thanks Jordan for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleAmazing letting agent! Kieran at the branch in Nottingham has been such a big help, very friendly, always keeping us in the loop and constantly on the ball ensuring everything was great for us to move ASAP would deffo recommend and all through a pandemic. Thank you! :)
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleJoseph has been amazing, very well informed and always ready to provide all the information and I would definitely recommend him and the company.
Thank you for taking the time to leave us this tremendous recommendation and 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleGeorgia very polite. Matters viewing
Thank you for your 5-star review! We’re delighted to hear that Georgia was very polite and that the viewing went well. We really appreciate you taking the time to share your feedback. Best wishes, Evie, customer feedback and support team.
5/5
GoogleI am so happy to have let my property through Bairstow Eves. Rebecca Humber and Shanna Seaton were so helpful, friendly and efficient from the off. I couldn’t recommend them more!
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleFirst class service from Bairstow Eves. Shanna helped us a lot on every step. Her experience really helps us to getting the first step in the UK. Thanks Shanna a lot!
Thanks for the amazing 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleWe just recently used Bairstoweves to begin renting our first property. Our letting negotiator Kieron was extremely helpful, and got everything sorted promptly as we had very little time. Thank you
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Bairstow Eves Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Nottingham.
