Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
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5/5
GoogleSuper helpful and friendly. I've had Kieran Shaw to help me go through the renting application
Alex Β· 18 March 2024
Agent replied Β· 16 June 2024
Alex Calinescu thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
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5/5
GoogleThank you so much for helping me purchase my home π―
Jake, Alice & Shannon you were very helpful and a pleasure to deal with ππ½ β¦
Adeel Β· 17 June 2023
Agent replied Β· 16 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleEven though the process was quite long and tedious, the agent was very helpful and attentive with us.
Mebin Β· 18 January 2024
Agent replied Β· 16 June 2024
Hi Mebin! It is wonderful to see your 5* Review and kind comments! Best wishes, Scott @ Customer Care.
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5/5
GoogleHad the pleasure in dealing with sophie from branch absolutely brilliant. Wish I could 10 βοΈ
Z Β· 17 February 2024
Agent replied Β· 16 June 2024
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
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5/5
GooglePrompt, helpful and made our moving process as seamless as it could have been. Thankyou Grace
Joshua Β· 17 February 2024
Agent replied Β· 16 June 2024
Thank you for your amazing 5* review Joshua. Best wishes, Lucy, Customer Relations.
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5/5
GoogleGreat service from Bairstow Eves and our agent Lucie Wilkinson very pleased and the support was amazing she was very knowledgeable and answered all our questions.
Carina Β· 17 June 2023
Agent replied Β· 16 June 2024
Brilliant to read your kind comments and thank you for your 5* review! - Best wishes, Scott @ Customer Care.
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5/5
GoogleVery good attention from Kieran π β¦
Elizabeth Β· 29 July 2024
Agent replied Β· 26 August 2024
Thanks Elizabeth for your great 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleKieran, Amy and Sophie have been a great help by providing me with all the information I need and updating me on the process of moving into a new property. They are all friendly and professional throughout the all process.
Thanks a lot!PositiveResponsiveness, Quality, Professionalism
Sharon Β· 23 October 2020
Agent replied Β· 22 October 2024
Thank you for your 5* review and kind comments. Your review will be made know to our local team and their Regional Director. Best wishes, Scott @ Customer Relations.
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5/5
GoogleAwesome service and great assistance provided, would definitely recommend them
Bigheami Β· 2 June 2024
Agent replied Β· 16 June 2024
Many thanks for your recommendation and wonderful 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleExcellent customer service from Kieran, thank you for the help.
Eloise Β· 26 May 2024
Agent replied Β· 16 June 2024
Thank you for sharing your positive experience with Kieran! We are delighted to hear that you received excellent customer service. If you need any further assistance, please do not hesitate to reach out.
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5/5
GoogleFast and efficient letting service, and a great team to work with.
Andrew Β· 17 April 2024
Agent replied Β· 16 June 2024
Thank you for such kind comments and your 5* review! - Best wishes, Scott @ Customer Care
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1/5
GoogleAbsolutely shocking customer service. When you dont have something they want they shut you down instead of trying to help customers out. WOULD NOT RECOMMEND.
Danielle Β· 17 June 2023
Agent replied Β· 16 June 2024
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy, Customer Relations.
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5/5
GoogleAs a landlord I always use Bairstow Nottingham. They take the most care for tenants which is a priority and the service is spot on.
Joe Β· 17 June 2023
Agent replied Β· 16 June 2024
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI would recommend the services of Megan Ashton. She has always been highly helpful, responsive and professional on any of the issues that have arisen in regards to the property. Thank you again Megan!PositiveQuality, Value
Elsa Β· 17 June 2022
Agent replied Β· 16 June 2024
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe rented off Bairstow Eves for five years, and itβs been a very easy-going, responsive and pleasant experience. Thanks team! π β¦
Luke Β· 21 August 2023
Agent replied Β· 16 June 2024
Thanks for your great 5* review! - Best wishes, Scott @ Customer Care
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5/5
GoogleI found Sophie and other staff members I encounter during letting processes very helpful and approachable. I would highly recommend them again and again.
Ibrahim Β· 17 June 2023
Agent replied Β· 16 June 2024
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
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5/5
GoogleVery professional service, especially from Alice Ingram who helped us from the beginning to the end of our move. She was very informative and always answering my queries, calling back as soon as she could if unavailable when I phoned.
Cara Β· 17 June 2021
Agent replied Β· 16 June 2024
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleAs a landlord I use this office each time, they are always quick to find me a tenant and Iβve never had any concerns with the tenants they match to my properties. The team are also really friendly and easy to get hold of.
Matthew Β· 17 June 2020
Agent replied Β· 16 June 2024
Wonderful to read such great comments about our local team. Thank you for your 5* review and I will make sure your words are passed on to the team. Best wishes, Scott (Customer Relations)
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5/5
GoogleAmy and Sophie performed extremely well, they are reliable and hardworking with good customers service attributes . On the basis of this I give them 5stars for their good performance. Thanks francis. Sotomi
Francis Β· 17 June 2022
Agent replied Β· 16 June 2024
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
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5/5
GoogleLUCY was the lady who give us a hand with the property and help us a lot, she is amazing.
Andra Β· 21 August 2023
Agent replied Β· 16 June 2024
Thank you for your excellent 5* review! Kind regards, Lucy, Customer Relations.
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5/5
GoogleBairstow eves have helped me a lot with the process of moving into my new home, Jillian really put me at ease with all the enquires I had. I would definitely reccomend them to anyone looking to move homes
Anton Β· 17 June 2021
Agent replied Β· 16 June 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes Lucy, Customer Relations.
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5/5
GoogleRenting my property through the Bairstow Eves city centre office and have been dealing with Tiffany. She has been an absolute delight. Got everything sorted for me quick and easy with no hassle. Very professional and lovely all round.PositiveProfessionalism
Ruby Β· 17 June 2021
Agent replied Β· 16 June 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
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1/5
GoogleTERRIBLE !! Treated disgusting by this estate agency. We had a student property for two years and when we moved in it was filthy. We looked after the house and cleaned it up. After having dealt with many problems at the problems at the house, with the estate agency reluctant to help out with, such as having a water bill being changed into our names and then the estate agency wanting to charge us money to send a copy of the contract to seven trent water to clear it up. After all this when it came to moving out, they are going to take Β£380 from our joint deposit for "cleaning" e.g a few bin bags left inside the house. which is just another money spinner for them. Also a Β£50 move out charge ! But worst of all they have said we owe Β£639 in rent arreas, then which changed to Β£684 but yet everyones sent their statements proving they've paid it in. UNHELPFUL STAFF, who keep fobbing you off and try to avoid you ! would not recommend to anyone, especially for students, they see you as CASH COWS!!! Maybe posting on here will get me a useful response .... Wish i could post ZERO STARS but GOOGLE forces me to put at least 1
Daniel Β· 18 June 2017
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5/5
GoogleThe services offered by the team throughout the letting process is excellent.
Ashna Β· 17 February 2024
Agent replied Β· 16 June 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future Ashna. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.