5/5
Georgia very helpful , freindly and working hard for the customers Thank you Georgia
Agent replied Β· 10 November 2024
Fahad many thanks for your wonderful 5* review, it means a lot to us! Kind regards, Lucy, Customer Relations.

Trusted Agent profile Β· Nottingham Β· Nottinghamshire
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930 reviews across 1 platform
124 Burton Road, Carlton, Nottingham, Nottinghamshire, NG4 3GP
Part of Bairstow Eves, see every office.
Bairstow Eves's office in Nottingham, Nottinghamshire, at 124 Burton Road, is rated 4.6 out of 5 across 930 reviews on 1 platform, including 930 Google reviews rated 4.6.
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Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
5/5
Georgia very helpful , freindly and working hard for the customers Thank you Georgia
Fahad many thanks for your wonderful 5* review, it means a lot to us! Kind regards, Lucy, Customer Relations.
5/5
Excellent estate agents when we used them as students. Sophie was extremely helpful throughout the process.
Thank you for leaving us your superb 5* review Fergus. Best wishes, Lucy, Customer Relations.
5/5
Was helped find a student house to rent by Megan Ashton, who was very helpful and patient, gave us quick and helpful responses and explained everything very well. Being it so late in the term time year I was worried I wouldnβt be able to find and secure a house to rent as a student but Megan was very helpful and assured me the house I was enquiring could be secured and sent additional videos of the house along with the information found online Thanks a lotPositiveResponsiveness, Professionalism
5/5
A smooth experience so far and have had no issues. Property is managed by a landlady/lord so there's not much contact with the agents any more but the checkout process was pretty easy. Very detailed inventory photos (In colour too!) giving good peace of mind when it comes to leaving that there won't be any hidden work to complete.
Wonderful to read such great comments about our local team. Thank you for your 5* review and I will make sure your words are passed on to the team. Best wishes, Scott (Customer Relations)
5/5
Exceptional quick process and specially Georgia was amazing .
Hello Virag, Thank you for your wonderful 5* review! We're thrilled to hear that you found the process exceptional and that Georgia made such a positive impact. Best regards, Lucy, Customer Relations Team
5/5
Worked with Kieran on getting a property for rent and later to add me name to the aggreement which was a hassle free process and quick. The follow up process is great and I was kept informed always. Good work
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
Very smooth and friendly experience with a respected letting agency in Nottingham City. Joseph was particularly helpful with answering any queries and assuring a relaxed moving-in process.
Swez, thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
This estate agent Alice was brilliant helping me and my partner through the process of renting our first property and checking in when we was settled. She was very professional and organised with our process every thing went soomthly and quick great customer service I would go through this estate agent again highly recommended ππ
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
Sharon is an incredible woman π very happy to be served by her .she has offerred the best to us.lots of love ππ β¦
Thank you for your 5* review Maggie Ng'endo. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
5/5
Rylie and Amy at the City centre branch have gone above and beyond for me and my brother to move into our apartment. Thank you so much!
Hi there! We are thrilled to hear that Rylie and Amy at our City Centre branch provided exceptional service for you and your brother. It's our pleasure to make your move-in experience a smooth one. Best wishes, Lucy, Customer Feedback and Support Team
5/5
Really happy with the service so far from the rental team, particularly Rebecca. Extremely supportive, responsive and proactive. Keep up the good work ! The girls here have been excellent once again ! Keep up the good work !
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
Tiana Digva is a very good realtor agent! Has excellent skills to handle any situation! I was pleasantly surprised by her human approach and determination to do my best to make my family, as a customer of Bairstows, get the best that the agency offers. Tiana is smiling, patient and careful. I strongly recommend it as an example of estate agent!
Thank you for such a fantastic review and recommendation about the service delivered to you by Tiana and the team at Bairstow Eves in Nottingham. I will make sure i share this 5 star review with the entire team. Best wishes and many thanks once again. Sarah
5/5
Had such a great experience with our estate agent Ruby Lyle. Very informative about all the properties shown and was interested in finding the best suited property for us. Ruby has been consistently helpful throughout our move in and settling in process. Such an exemplary and good-natured member of staff, that has made renting with Bairstow Eves very pleasant.
Thank you so much Parvin, i am pleased to read that the team were able to support your move. Best wishes, Sarah
5/5
Thank you to Megan Ashton. Exceptional service, very responsive, understanding and willing to assist throughout. Bairstow make life as a landlord so much easier and willing to provide advice as and when required. Bairstow are the agency you need to work in this field professionally.PositiveResponsiveness, Professionalism
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
Had a great and smooth experience renting my first flat. Special shout out to Kieran Shaw who sorted out everything for us promptly and kept us in the loop!
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
1/5
I am a landlord, and I have been dealing with a chap called Kieran, in the lettings department. He simply wants to bully people into taking the first tenant that comes along, so that he can get his fee, I am sure. He is rude, and speaks over me. I do not believe he is suited to his job. If I could have left a 0 star or minus star, I would have. Management need to look at his standards. Any experienced landlord knows that it is better to wait until one finds the right tenant, as putting the wrong tenant into a property is a costly exercise, in terms of damages, lost rent and hassle. He should know this, as an agent. He is very rude to deal with, and slammed down the phone, when I would not take the tenants, as they have very little letting history.
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
3/5
We recently completed a purchase with Bairstow Eves that took 11 months in total, largely due to very poor communication from the seller that wasn't helped in any way by BE as the agent. As an experienced investor making regular purchases, this was one of the longest and most frustrating processes I've experienced. I had 4 different points of contact through the purchase and found it very difficult trying to get any sort of communication or help from them (the first 3 were awful and each left the company and I was passed to somebody new each time). Eventually I was passed to Joe, who I must say was excellent (quick to respond and helpful to follow up with the seller for us), and it was probably only thanks to his assistance that we eventually completed the purchase successfully. It's luck of the draw as to which staff member you end up working with, as if it weren't for Joe, I would have given them a rating of just 1 star, they were honestly one of the worst agents I've dealt with for most of the process. His support alone is what bumps my rating up to 3 stars.
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
5/5
Very easy and straighforward process to rent our next property. Kieran was great and answered any questions we had. Would recommend.
Many thanks Luke Bailey for your fantastic recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
Superb service. I am a landlord and these guys manage my property on my behalf. Always timely, professional and caring service provider. Highly recommended, especially anyone considering being a non-resident landlord. Big shout to Zaihid on the works front who always tries to find the best win in every case. Amy in the office also great.
Many thanks Dex for the fantastic recommendation and 5* review. I have passed your flattering comments onto Zaihid and Amy and the Nottingham branch. Kind regards, Lucy, Customer Relations.
5/5
I've had the great fortune of meeting Georgia Frudd who helped me rent a new property. What a fantastic letting agent! I've been in the property industry and dealt with a lot of agents, but I've never been more pleasantly impressed. We've had a bunch of hurdles along the process, but I always found Georgia with a smile on her face and a can do attitude, going above and beyond to find solutions and get things sorted. Very professional, confident and resourceful. Highly recommend.
5/5
Rented a house with Barstow Eve's team. Grace was our point of contact. She was very helpful with queries and guided us through the whole process.
Thank you for your amazing 5* review Aniket! Best wishes, Lucy, Customer Relations.
5/5
Fantastic, was updated all the way. Had help setting up. All information was explained to me. Lucy was great from the first time, great service.. recommended to any first time mover.
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
I have recently rented a property with bairstow eves. Alice Ingram was my property manager. She is very friendly and guided me with all the needed information regarding property as i am new here in the UK. Thank you Alice and bairstow eves teams for your great support.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
I must say, the letting team have been one of the most professional services I have come across. In particular, Elena who is always happy to help and is super professional, she has made the whole process of letting my property so easy. Thank you Elena, you're the best π.PositiveResponsiveness, Professionalism
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
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Tell us what you need and we'll pass your enquiry to Bairstow Eves and up to three other top-rated agents near Nottingham.