Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
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5/5
GoogleSuch a great experince with Bairstow Eves. Alice Ingrem provided an excellent service throughout the rental process. In this Covid situation with everything on emails and phone calls , Alice was very professional & supportive to ease the distance factor in the process. Thank you very much !PositiveResponsiveness, Quality, Professionalism, Value
Pradeep Β· 22 June 2021
Agent replied Β· 21 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleHad a really good experience moving with them. Darcy was really helpful from start to finish with the process and made it so much less stressful for us. Would definitely use the nottingham branch again for future moves! π β¦
Keira Β· 3 December 2024
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5/5
GoogleAfter finding it difficult to find properties that allowed pets, Bairstow Eves did their best to help us, and managed to find us a home. The whole process has been very straightforward, thanks to Lucy, Sharon and Sophie.
Charlie Β· 28 February 2023
Agent replied Β· 27 August 2023
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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5/5
GoogleSophie has been very helpful during the contract-signing process, and is quick to answer queries. Great communication and smooth process so far π β¦
Georgie Β· 27 February 2024
Agent replied Β· 24 October 2024
Thank you for your thoughtful 5* review Georgina! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI can say its the best agency for renting and all the staffs are really helpful. Nadine has been extremely helpful and always responds quickly to all emails and calls. Thank you so much Nadine! :)
Akhila Β· 29 April 2023
Agent replied Β· 27 August 2023
Wonderful to read your 5* review and thank you for taking the time to leave our local team such brilliant comments! - Kind Regards, Scott @ Customer Care
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5/5
GoogleSophie has been very helpful during the contract-signing process, and is quick to answer queries. Great communication and smooth process so far π β¦
Georgina Β· 24 February 2024
Agent replied Β· 25 March 2024
Thank you for your thoughtful 5* review Georgina! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe had a smooth process and would recommend to anyone, excellent!!
Shano Β· 23 March 2026
Agent replied Β· 13 April 2026
Thank you for the kind words! We are thrilled to hear that you had a smooth experience with us. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleThanks to Demi-Rose for doing a great job managing the maintenance work on my rental property in Nottingham. I was always kept updated and supplied with the information that I needed. The work was completed quickly and with no delays.
Thanks Martin
Martin Β· 27 August 2022
Agent replied Β· 27 August 2023
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
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1/5
GoogleDidn't turn the water on for me when I moved in..searched for the stop valve but couldn't find it anywhere. Had to call a plumber out who managed to find it after about 30 minutes of searching. Billed the amount to Barstow Eves and they refused to pay. They said "common sense should have prevailed" and I should have found the stop valve. I'm sorry but common sense should've have prevailed and you should have checked the water was turned on before moving me in. Disgraceful agent hooked up with countrywide estates repairs who are probably the worst company I've ever encountered in my life, along with Bairstow Eves.
O1 Β· 28 July 2023
Agent replied Β· 27 August 2023
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
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5/5
GoogleAbsolutely amazing experience, Georgia was the best, so helpful, a ray of sunshine and was such a joy to have helping me find my rental
Jennifer Β· 2 June 2025
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5/5
GoogleKieran was very helpful and insightful with our move. He went above and beyond to aid us with our relocation.
Kimberley Β· 22 April 2024
Agent replied Β· 21 June 2024
Hi Kimberley, Thank you for your wonderful review of our local team and providing them with 5*! - Best Wishes, Scott @ Customer Care
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5/5
GoogleGreat service! I'm very impressed. Amy was very helpful and nice.
Neve Β· 24 September 2024
Agent replied Β· 24 October 2024
Thanks Neve for your excellent 5* review. Kind regards, Lucy, Customer Relations.
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1/5
GoogleTerrible Experience with this Letting Agent - Avoid at All Costs!
I had an absolutely dreadful experience with this letting agent. The property they handed over to us was in an appalling state, showing signs of shoddy repairs, leakages, and poor workmanship throughout. It's astonishing that they have a separate department for reporting defects to the property management service, yet the letting team couldn't be bothered to take note of any of the issues we reported.
To make matters worse, when our tenancy came to an end, the landlord unjustly deducted our entire deposit without addressing a single one of our valid complaints. Despite our efforts, the letting agent showed complete disregard for our concerns, failing to take any action or report our issues. It's a shame that they prioritized rushing us into the property without even bothering to properly inspect it.
I strongly advise anyone considering renting a property in the NG8 area to steer clear of this letting agent. Their negligence and lack of professionalism are simply unacceptable. Save yourself the trouble and find a more reputable agency that values its tenants and ensures proper maintenance. Take my word for it and avoid this letting agent at all costs!
#TerribleService #AvoidThisAgent
Thilina Β· 28 June 2023
Agent replied Β· 27 August 2023
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
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5/5
GoogleDarcie has been very helpful - canβt recommend her enough!
Jordan Β· 24 September 2024
Agent replied Β· 24 October 2024
Thanks Jordan for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
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5/5
GoogleAlice Ingram was really professional during my house purchase. She is personable in her approach and kept me updated with everything - a real credit to Bairstow Eves. . Her assistant Shannon was also pleasent to deal with. Highly recommended!
Sohrab Β· 27 August 2022
Agent replied Β· 27 August 2023
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleFirst class service from Bairstow Eves. Shanna helped us a lot on every step. Her experience really helps us to getting the first step in the UK. Thanks Shanna a lot!
SC Β· 28 June 2023
Agent replied Β· 27 August 2023
Thanks for the amazing 5* review! Best wishes, Lucy, Customer Relations.
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5/5
GoogleBest letting company,I recommend it if anyone out there is looking for a house in Nottingham.
Moved in today and Shanna has been wonderful help all through the process.
Ask for Shanna anytime
Kelvin Β· 29 April 2023
Agent replied Β· 27 August 2023
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe cannot thank Bairstow Eves enough for the excellent service when selling our house. Alice kept us informed of progress and chased up solicitors when needed. We would not hesitate to use Bairstow Eves again.
Susan Β· 29 January 2023
Agent replied Β· 27 August 2023
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
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5/5
GoogleAmazing letting agent! Kieran at the branch in Nottingham has been such a big help, very friendly, always keeping us in the loop and constantly on the ball ensuring everything was great for us to move ASAP would deffo recommend and all through a pandemic. Thank you! :)
Jayden Β· 6 April 2021
Agent replied
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
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5/5
GoogleJoseph has been amazing, very well informed and always ready to provide all the information and I would definitely recommend him and the company.
Karl Β· 1 December 2023
Agent replied Β· 31 December 2023
Thank you for taking the time to leave us this tremendous recommendation and 5* review. Kind regards, Lucy, Customer Relations
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5/5
GoogleBairstow Eves were very professional and reliable especially Sophie B from Nottingham office was supportive and understanding she managed to help us from the start until to the end when we finally moved into the property. Thank you Sophie.PositiveProfessionalism
Paul Β· 25 August 2022
Agent replied Β· 27 August 2023
Itβs really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
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5/5
GoogleBairstow Eves is a very professional agency. Lucie Wilkinson is very friendly and helpful. She always gives quick response when we have questions. She helps us to find the right property efficiently.
Nick Β· 29 April 2023
Agent replied Β· 27 August 2023
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI have been going through a tough and long winded process in selling my house due to solicitors and I was so impressed with how Shannon had gone out of her way to ensure the process was as smooth as possible for me. She was the only reason I was able to complete the process so efficiently even with all the hiccups. I also really appreciated Sara being able to meet me at my property when needed and assisted me with key exchange of tenants when I wasn't in the area. I would recommend this particular branch because of how well my case was managed. Thank you for your help!!
Roshni Β· 29 April 2023
Agent replied Β· 27 August 2023
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe got our apartment through this agency and they were nothing short of competence.
Shanna Seaton was really helpful. She is very emphatic π―, Sheβs very cordial, meticulous and understanding. I and my husband deeply appreciate her kindness.
Kosy Β· 1 October 2022
Agent replied Β· 27 August 2023
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.