Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGreat service, top notch customer experience. Lettings Agent Ms Lucy Wilkinson was wonderful and made sure the process was as seamless as it can get.
Aswathaman · 22 October 2023
Agent replied · 29 October 2023
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have entrusted two rental properties to Bairstowe Eves and have been very impressed with the branch manager, Amy Ashmore. I have found that Amy and the team she leads, professional, helpful and courteous.
Aunjeet · 29 January 2023
Agent replied
Thank you for your wonderful 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would like to say I have had great experience using this agency, to get my house now its has been great. I would like to say all the staff are great. Kieran was great at helping me to get everything sorted too.PositiveResponsiveness, Quality, Professionalism, Value
Tony · 22 June 2021
Agent replied · 21 June 2024
Thank you for your 5* review of our local team and taking the time to do so. Your comments and nice words will be forwarded to our local team. Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleThank you to Megan Ashton. Exceptional service, very responsive, understanding and willing to assist throughout. Bairstow make life as a landlord so much easier and willing to provide advice as and when required. Bairstow are the agency you need to work in this field professionally.
RJP · 27 August 2021
Agent replied · 27 August 2023
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKathryn was an excellent agent who promptly addressed all the tasks needed and made the moving application process easier and swift supporting our application from the beginning. The employees at the office were understanding and kind. Highly recommended!
Ludovico · 27 August 2022
Agent replied · 27 August 2023
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAbsolute amazing letting agent. A special thank you to Megan Ashton for providing us with the best help throughout the year in our student accomodation. She has been very prompt and supportive through the whole tenancy. I would recommend Megan to any of my friends.PositiveProfessionalism
Megan · 25 August 2021
Agent replied
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRented a flat through Bairstow Eves and Shanna was really helpful and explained/sorted everything very professionally. Would definitely recommend to anyone else looking to rent in the Nottingham area.
James · 28 June 2023
Agent replied · 27 August 2023
Thank you for your wonderful recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFinding a house to rent was made so easy with the help of Bairstow Eves and especially Alice! She is so helpful and friendly, I couldn’t have asked for a better estate agent to help me through this stressful time. If you want the best, ask for Alice :)
Kyle · 12 September 2020
Agent replied
Thank you for your wonderful 5* review and kind comments! Kind regards, Scott @ Customer Relations
★★★★★ 1/5
GoogleI had a terrible experience with Amber working in the sales dept. She wasted about one year of my time and money as I was trying to buy my first investment property. I will not recommend this agents if you want to buy a property except you are willing to waste your time and money.
Iyobosa · 26 September 2024
Agent replied · 24 October 2024
Hello Iyobosa,
I'm sorry to hear about your experience with our sales department. We take feedback seriously and would like to understand more about what happened. Please contact us at review@countrywide.co.uk so we can address your concerns.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleVery friendly and professional
CeeJay · 8 April 2026
Agent replied · 13 April 2026
Thank you for your kind words! Providing exceptional customer service is always our top priority. We are so glad to hear that you had a positive experience with our team. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleFriendly staff and great service.
Eliud · 30 March 2026
Agent replied · 13 April 2026
"Thank you so much for your kind words! We strive to provide top-notch service and are thrilled to know we met your expectations. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleKieran was great with dealing with our new tenancy, even when we were slightly bothersome. Great service and always available at a moments notice. Would definitely recommend!
Nathan · 6 August 2023
Agent replied · 27 August 2023
It has been wonderful to read about your experience with our local team and thank you for your 5 Stars!, Kind regards, Scott @ Customer Care
★★★★★ 4/5
GoogleShanna was great help in getting me the place I needed! Found work arounds for any issues for me and overall great service :)
Natasha · 22 October 2023
Agent replied · 29 October 2023
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe recently sold our mother’s bungalow and Karen has been absolutely brilliant. She has kept us updated at all times and been highly proactive in contacting the other agents and solicitors for regular updates. Special thanks also to Dan for his accurate valuation and local market knowledge.
Kate · 1 February 2021
Agent replied
Thank you for your amazing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI've dealt with Elena from the viewing to the signing and I couldn't be happier with the professionalism from her,went so smoothly and if I had questions she was there to answer them,couldn't ask for much more.
Andrew · 27 August 2022
Agent replied · 27 August 2023
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRecently moved with this Estate Agent's and it's been a great experience so far. Fixed issued quickly and has been great communication throughout the process. Big thank you to Kieran S for sorting everything for us. Thanks!
Hannah · 27 August 2022
Agent replied · 27 August 2023
Thank you for your wonderful 5* review of our local team. I shall made sure the local team are made aware of your kind words along with their Regional Director. Kind Regards, Scott @ Customer Care
★★★★★ 5/5
GoogleI would recommend georgia frudd to anyone, this is the best experience i have had with a letting agents!
Thank you so much bairstoweves 👌 …
Talal · 19 September 2025
Agent replied · 26 September 2025
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleExcellent and fast service. Everything was properly explained by Kieran.
Eleandra · 27 July 2024
Agent replied · 24 August 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAbsolutely brilliant letting agent. Special thanks to Alice for managing to turn around a property I fell in love with in less than 24 hours, getting the keys the following week! She's been so lovely, professional and supportive throughout the whole process and made everything super easy!
Sophie · 11 December 2020
Agent replied · 10 December 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleRecently moved into my first flat on my own and as a company they were brilliant. Any problems or questions i had they sorted out quickly, and kept me up to date. Callum Polak was my letting negotiator and was very freindly and helpful, i would recomend them to anyone.
Beth · 22 October 2019
Agent replied
Many thanks for taking the time to leave our dedicated team this fantastic 5* review. Thank you for the recommendation.Best wishes, Lucy
★★★★★ 1/5
GoogleWorst letting agency ever. My deposit was lock with owner for 3 months and I have fight legally to get it back. No support or negotiations done by the company. Also the house was leaking, I have to follow-up with multiple vendors. I won’t recommend this company.
Vishnu · 1 January 2025
Agent replied · 21 June 2024
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAbsolutely brilliant letting agent. Special thanks to Alice for managing to turn around a property I fell in love with in less than 24 hours, getting the keys the following week! She's been so lovely, professional and supportive throughout the whole process and made everything super easy!
Sophie · 13 October 2020
Agent replied
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleOverall, it has been a very good decision to use Bairstow Eve to manage my property. They offer a very efficient service when there are issues. Amy Ashmore has been my point of contact and she is great. She's helpful and very quick to respond to queries.
Raj · 10 October 2020
Agent replied
Thank you for taking the time to share your experience and for your wonderful 5*'s! Kind regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleThey were very fast and kept me informed the whole way through. Lucie was very helpful throughout the whole process.
Kooseandco · 24 December 2023
Agent replied · 31 December 2023
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.