Every review we hold for the Norwich office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleUsed the lettings managed service by William H Brown and the service has been good so far. Quick and easy to get hold of especially by having my own point of contact.. I also used the mortgage adviser which was professional and easy to deal with. Plus the deal was better than what I could of got if I had done it myself.
Joanne · 12 January 2019
★★★★★ 5/5
GoogleThe William H Brown Lettings department have consistently offered outstanding professional service to me as a landlord. They have been quick to find excellent tenants, going above and beyond in all instances. Their property management team have also offered excellent professional service and have always been swift in replying to my questions and queries. I wholeheartedly recommended their service.
Alexander · 31 August 2019
★★★★★ 5/5
GoogleI recently moved to Norwich and am working on finding long-term housing. The team at William H Brown is very professional. Fabio and Andra helped me; they are super warm and helpful. Recommend!
J · 30 August 2023
★★★★★ 5/5
GoogleAfter a viewing today with Brian, I was very impressed with his professionalism and enthusiasm to support us in our search for a property. He was able to answer all our questions and came across well informed and regarding the security and services William H brown can provide.PositiveResponsiveness, Quality, Professionalism
Phi · 30 August 2021
★★★★★ 5/5
GoogleWe have recently completed a complex and lengthy purchase and Gareth Thomas in the Norwich branch was excellent, always responsive and helpful. He kept us well informed throughout the process and worked hard to ensure that the purchase could finally go ahead.
Katharine · 30 August 2022
★★★★★ 5/5
GoogleToday we had a viewing led by Brian to one of the suggested flats . Brian conduct was very efficient and answered our clarifications that we had during the viewing also he was helpful to meet our requests to view other flats to compare and choose the most appropriate flat for us.
D · 30 August 2020
★★★★★ 5/5
GoogleRecently rented a property through William H Brown and though the process wasn't smooth, Brian in lettings and his manager were extremely helpful at getting everything sorted in time for the start of the tenancy. Kept us updated and informed if there were any issues in a timely manner. Great work Brian. ☺️
Andrew · 31 August 2019
★★★★★ 5/5
GoogleEllen helped me and my boyfriend with our mortgage so we could buy our first home, she made us feel really comfortable and ensured that we understood everything. Throughout the process Ellen called us regularly to update us and was really good at chasing the relevant people. Great service!! :)
Thara · 30 August 2020
★★★★★ 5/5
GoogleI have been using W H Brown for my rental properties for years now and have always had a great experience. Sarah, John, Ellen, Luke & the rest of the team continue to meet my expectations and carry out thorough checks to find exactly the sort of tenants all landlords wish for. HIGHLY RECOMMENED
Jack · 12 January 2019
★★★★★ 5/5
GoogleJordan showed us around a student house, she was very polite and made us feel liked valued customers - unusual for students to be treated as such! Made us want to book in for more viewings with William H Brown despite them not being in our ideal area.
Isobel · 13 November 2019
★★★★★ 5/5
GoogleWe really enjoyed renting our home with William H. Brown. We love Habibur Bashir's work and attention. He is fantastic! Thank you for all the support in this process.
Amarilis · 30 August 2022
★★★★★ 5/5
GoogleDirectly from signing up with William H Brown we were kept informed of all kinds of progress right from signing up to selling our property within 2 months. Would highly recommend this estate agents. Extremely helpful staff who all knew their stuff. Thank you.
Jo · 12 January 2019
★★★★★ 5/5
Googleexperienced brilliant service today during a few viewings with William H Brown. We were shown around by Brian Eglen at 2 different properties and we were blown away with his great service. Cant sing his praises enough, definitely recommend! Thank You!
Kaia · 31 August 2019
★★★★★ 5/5
GoogleExcellent service throughout as a property buyer from outside the country. Professional, effecient and very courteous service from Andrew Wilson in Norwich office who answered every query quickly and fully. Would definitely recommend this agent. I bought successfully and fast.
Sue · 12 January 2019
★★★★★ 1/5
GoogleRating only, no written review.
Samuel · 16 March 2026
Agent replied · 16 April 2026
We appreciate the feedback. Please email us at review@Connellsgroup.co.uk as we’d like the chance to understand what happened.
★★★★★ 5/5
GoogleRating only, no written review.
Lauren · 16 March 2026
Agent replied · 16 April 2026
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI was just walking 😉 …
Jurek · 30 August 2020
★★★★★ 5/5
GoogleRating only, no written review.
Amara · 23 September 2024
Agent replied · 23 October 2024
Thanks for your 5* review Amara!
★★★★★ 1/5
GoogleRating only, no written review.
James · 15 August 2024
Agent replied · 29 August 2024
Hello James, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing complianceresidential@sequencehome.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleRating only, no written review.
Reggie · 15 August 2024
Agent replied · 29 August 2024
Hello Reggie, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing complianceresidential@sequencehome.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleRating only, no written review.
Em · 30 July 2024
Agent replied · 29 August 2024
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing complianceresidential@sequencehome.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleRating only, no written review.
Felix · 30 July 2024
Agent replied · 29 August 2024
Hello Felix, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing complianceresidential@sequencehome.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRating only, no written review.
Alexio · 30 June 2024
Agent replied · 29 August 2024
Thanks for your 5* review Alexio Rodrigues
★★★★★ 5/5
GoogleRating only, no written review.
Jason · 2 December 2023
Agent replied · 29 August 2024
Thank you for your 5* review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.