Trusted Agent profile · Norwich

William H Brown Auction Norwich reviews

2.5

★★★★★

1,515 reviews across 2 platforms

5 Bank Plain, Norwich, NR2 4SF, NR2 4SF

William H Brown's office in Norwich, at 5 Bank Plain, is rated 2.5 out of 5 across 1,515 reviews on two platforms, including 329 Google reviews rated 4.1.

Google logo

4.1 / 5

329

Reviews on Google

This office

Trustpilot logo

1,186

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Norwich office, from every platform, shown as written. First names only.

5/5

Trustpilot

I find the staff and service they…

I find the staff and service they provide wonderful. Titans goes over and above to help you.

Islay · 14 February 2020

1/5

Trustpilot

Failed to turn up for valuation…

Failed to turn up for valuation appointment, waste of time and energy

Michelle · 19 May 2021

1/5

Trustpilot

Awful communication

Awful communication. Have to chase for any news. Just an awful organisation. Had to deal with Mildenhall branch, Gwen.

James · 14 September 2018

1/5

Trustpilot

Swaffham branch

Swaffham branch. No feedback. Unprofessional. Unhelpful. No thankyou or contact on completion. Disappointing. Buyer beware.

Stephen · 30 December 2019

5/5

Trustpilot

Successful purchase

All good although communication could have been more effective at times.

Claire · 25 November 2020

1/5

Trustpilot

GRAYS BRANCH

Olga · 23 October 2025

1/5

Trustpilot

Didn’t pay our money back totally…

Didn’t pay our money back totally unsatisfied

Ricky · 20 August 2021

1/5

Trustpilot

Sara Nelson hate foreign

The person from company Sara Nelson Treat foreign tenants as animalsShe hate foreignEvery time she lie.

Mike · 12 April 2018

1/5

Trustpilot

Disgraceful company

Disgraceful company. very unprofessional and greedy company. I would never use them.

Amer · 19 April 2020

1/5

Trustpilot

Absolutely awful poor communication and…

Absolutely awful poor communication and incorrect information given on several occasions through out my purchase

Stevie · 2 October 2018

1/5

Trustpilot

King's Lynn office

King's Lynn office. Incompetent and compulsive liar's

Lee · 21 June 2021

1/5

Trustpilot

They are a rip off company

They are a rip off company. Stay clear away from them.

Jo · 12 September 2019

1/5

Trustpilot

Awful and Unprofessional.

Awful and Unprofessional.Pick any other letting agency.

Matyas · 5 October 2020

1/5

Trustpilot

Don’t use them.

Umar · 21 July 2025

1/5

Trustpilot

useless

useless! Very bad service! Never again!

Andra · 3 April 2020

5/5

Google

I was just walking 😉 …

Jurek · 25 October 2019

1/5

Trustpilot

Incompetent

Incompetent. Appalling service

Karen · 21 September 2018

5/5

Google

Rating only, no written review.

Amara · 23 September 2024

Agent replied · 23 October 2024

Thanks for your 5* review Amara!

1/5

Google

Rating only, no written review.

James · 24 August 2024

Agent replied · 23 October 2024

Hello James, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing complianceresidential@sequencehome.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.

1/5

Google

Rating only, no written review.

Reggie · 24 August 2024

Agent replied · 23 October 2024

Hello Reggie, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing complianceresidential@sequencehome.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.

1/5

Google

Rating only, no written review.

Em · 25 July 2024

Agent replied · 23 October 2024

Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing complianceresidential@sequencehome.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.

1/5

Google

Rating only, no written review.

Felix · 25 July 2024

Agent replied · 23 October 2024

Hello Felix, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing complianceresidential@sequencehome.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

Poor customer service

Rating only, no written review.

Niculescu · 15 July 2024

5/5

Google

Rating only, no written review.

Alexio · 25 June 2024

Agent replied · 23 October 2024

Thanks for your 5* review Alexio Rodrigues

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read William H Brown's Google reviews

Questions about William H Brown Auction Norwich

How many reviews does William H Brown Auction Norwich have?

William H Brown's Norwich office has 1,515 reviews across two platforms: 329 on Google, 1,186 on Trustpilot (across the whole business).

What is William H Brown Auction Norwich's rating?

William H Brown Auction Norwich is rated 2.5 out of 5 across all 1,515 reviews, and 4.1 out of 5 on Google from 329 reviews.

Where is William H Brown's Norwich office?

William H Brown Auction Norwich, 5 Bank Plain, Norwich, NR2 4SF, NR2 4SF.

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