5/5
TrustpilotThe Agents are so polite and help
The Agents are so polite and helpful. They take their time to answer questions and show you around the property.
Trusted Agent profile · Norwich
William H Brown Auction Norwich reviews
★★★★★
1,528 reviews across 2 platforms
5 Bank Plain, Norwich, NR2 4SF, NR2 4SF
William H Brown's office in Norwich, at 5 Bank Plain, is rated 2.5 out of 5 across 1,528 reviews on two platforms, including 329 Google reviews rated 4.1.
Reviews
Every review we hold for the Norwich office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotThe worst awful experience
The worst awful experience. They are ridiculously lazy and I am fully convinced all the reviews are fake.
1/5
TrustpilotBunch of amateurs.
Sat waiting outside the house for a viewing, only to get a call 2 minutes before to tell me that they have lost the keys and can we do the appointment later. Amateurs, don’t bother.
1/5
TrustpilotAwful company.
Awful company.Fail to send you what you want and email bombard you with every property in the country.Stay away.
1/5
TrustpilotDo not trust him
Do not trust him, he only wants more and more money from you,I tried to do a withdraw but he wanted more money. And now MyCionbanking is gone.He is a BIG FAKE!!!
5/5
TrustpilotLettings experience
I received a very efficient, helpful and professional service from William H Brown Lettings office in Ware. I will definitely engage them again for letting my next property.
1/5
TrustpilotBy far the worst estate agent i have…
By far the worst estate agent i have ever come across outdated bullying Tactics just to exploit as much money as they can get out of their clients
5/5
TrustpilotBuying house is no easy task
Buying house is no easy task William h brown have helped me start to finish rob top man always kept me up to date Very happy with the service Many thanks
5/5
TrustpilotBrilliant service from Williams Brown…
Brilliant service from Williams Brown in Grays specially from Debby Black. She was very helpful, professional, friendly and she made my dream come true. Thank you very much Debby!!! Highly recommended!!!
1/5
TrustpilotUnthank Road branch
Unthank Road branch, Norwich - easily the worst agents I have ever dealt with. Seem to pride themselves on their own incompetence. Do not use under any circumstances.
5/5
TrustpilotExcellent
Excellent, highly professional and friendly service throughout. They took all lot of the usual stress and worries away for me!
1/5
TrustpilotDon’t give me back holding deposit…
Don’t give me back holding deposit ‘’for any reason’’.Communication 0.I’m sorry because I dont read this reviews before apply.
1/5
Trustpilotvery poor service
I've had nothing but trouble trying to sell my house with this company,broken appointments,rude staff.Only interested in the sale commission the house will generate bad advice given,not a good company to sell property.
1/5
TrustpilotIt is a really awful agent
It is a really awful agent. bad service and do not want to give you back the deposits on behalf of the landlord. they never look after any repairs either. VOID them.
1/5
TrustpilotThe sales team are clueless the most…
The sales team are clueless the most arrogant/ stubborn individuals I’ve ever met. Would not recommend anyone to use this company at any cost.
5/5
TrustpilotThank you Ed for helping my mother…
Thank you Ed for helping my mother during a viewing!
1/5
TrustpilotVery disappointing,Not trustable each…
Very disappointing,Not trustable each time different story s. If you have property never go with this agency. Simply time wasting my own personal experience.
1/5
TrustpilotAvoid
If you don't use William h Brown's in house Mortgage Adviser, you have no chance of buying a property on their books!
1/5
TrustpilotTerrible after sales service...never…
Terrible after sales service...never recommend or use their recommend solicitors fosters. Such a terrible experience no customer care or empathy...don't listen to instructions...still on going a complete nightmare.
2/5
Trustpilotstaff mistake rate very high
staff mistake rate very high. high fees and lots of extra charges. poor photographs of house so had to take my own photographs. sloppy and incompetent staff. sacked them today.
1/5
TrustpilotI'm trying to end my tenancy
I'm trying to end my tenancy , sent notice already no answer it's been 3 weeks completely useless.Never will rent from them or use them this lifetime.
1/5
TrustpilotVERY POOR
VERY POOR, Had a valuation book, never turned up and no contract to say they were going to be late....... AVOID.....
1/5
TrustpilotComplete shower of s***
Complete shower of s***. Wouldn't know the lettings procedure if it was spoon fed to them every day. Avoid at all costs, particularly William H Brown in Norwich. Arrogance personified.
5/5
TrustpilotNorwich Bank Plain branch
Norwich Bank Plain branch - Sarah and Brian found me new tenants, got all the paperwork done and the keys handed over, all within 3 days. Very happy.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
