Savills New Homes Norwich reviews

★★★★★ 5/5

Google

The very best estate agent we have ever dealt with. Tom, Natalie, Michaela and Karen all proved brilliant throughout the entire sale process. They were extremely professional, friendly and efficient. We have no complaints whatsoever and can thoroughly recommend Savills Norwich.

Nicolette · 12 October 2023

★★★★★ 5/5

Google

Chana, has been extremely helpful with our new purchase & can definitely recommend her & her team.

Tony · 16 November 2025

★★★★★ 5/5

Google

An excellent service in all respects. Tom Clayton and his team achieved an extremely good price for my parents' house with the absolute minimum of delay and hassle. Very happy to recommend to others.

Simon · 26 August 2022

★★★★★ 5/5

Google

Savills were the agent acting for the sale of the house we were purchasing. Throughout the process, they were a reliable source of support and advice and were very active in helping the sale go through as smoothly as possible. The individual agent responsible for this was Tom Clayton, and he deserves special mention for his professionalism and readiness to deal with any queries or problems promptly and efficiently.

Ian · 26 August 2023

★★★★★ 3/5

Google

Not good asked them for a valuation and couldn't really answer my questions apart to say we charge 2% and 'ask the local agents who will have more of a finger on the pulse'

Andrew · 12 October 2023

★★★★★ 5/5

Google

We were very pleased to deal with the professionalism and friendliness of the Norwich Savills team. They saw us through difficult times and kept with us untill we got the results we were after. Polly is a true professional as is Mike Rix.

Anthony · 27 August 2019

★★★★★ 4/5

Google

During a long, drawn-out purchase of a property in Norfolk, Ben Rivett was friendly and professional and worked hard to move the purchase forward and keep everyone on good terms. Thanks Ben.

Veronica · 26 August 2021

★★★★★ 1/5

Google

We arranged a car parking space through Savills which we paid for 3 months as agreed with no issues at all. 3 months later we received a letter from the council stating we owed £112 in business rates! We are NOT a business and this was never explained to us when we agreed to the space. When I called through I spoke to a guy called Mark who's answer was essentially "this would have been made clear to you in the agreement sent through" Fortunately I spoke to a lovely lady at the council who managed to help us resolve the issue. Typical response of "it's all in the paperwork" which didn't wash with me. As a senior sales manager of almost 11 years who takes pride in the customer service he offers, this encounter was disappointing to say the least.NegativeProfessionalism

Chris · 26 August 2021

★★★★★ 5/5

Google

I recently bought a house marketed through Savills in Norwich. My contact at Savills was Michaela Maldonado and she has been a pleasure to work with throughout - friendly and professional, efficient and proactive. Michaela has helped keep communication going between all the parties involved, and has helped to keep the inevitable stress of moving house to a minimum.

Greta · 12 October 2023

★★★★★ 5/5

Google

We can only commend Ben and Michaela at Savills for the effort they put into our house purchase in Norfolk. The purchase turned out to be far from easy and Michaela continuously kept us updated throughout the process, going above and beyond what she needed to do to ensure a successful completion. We would highly recommend the staff at Savills Norwich and when the need arises we will be in contact with them againPositiveResponsiveness, Quality, Professionalism, Value

Andrew · 26 August 2021

★★★★★ 5/5

Google

Ben was great he could not of been more helpful in all areas its been a good experience dealing with Savills. We are now looking forward to moving back to lovely Norfolk!

Jackie · 27 August 2019

★★★★★ 5/5

Google

We have used Savills Norwich for the sale of our house. They have been entirely fantastic from start to finish. The agent who came to give us a valuation was very honest and straightforward to deal with and had an excellent knowledge of the local area (our house is several miles from Norwich). The rates of commission were no more than any other of the 3 agents we had round. When we decided to go ahead and sell through Savills they were incredibly efficient getting things prepared and whilst on the market they kept us up to date with all the viewings booked and any changes by email. They also did all the viewings for us for no extra cost and were considerate and completely reliable. We accepted an offer of well over the asking price just 2 weeks after the house went on the market. I can’t comment on the other reviews but our experience has been completely at odds with them. We can’t speak highly enough of Savills and would absolutely use them again. Thank you

Keith · 27 August 2018

★★★★★ 5/5

Google

I thought that selling my house was not going to be easy. How wrong I was when Natalie Howlett-Clarke became involved. The whole process was seamless, and her enthusiasm, diligence and utmost efficiency shone through from beginning to end. It has been sheer delight to do business with her at Savills and I cannot recommend her highly enough. Paddy Seligman, Seller

Paddy · 26 August 2022

★★★★★ 5/5

Google

Ben was really helpful, professional and responsive during our home purchase. A truly personal service. Thank you!PositiveResponsiveness, Quality, Professionalism

Jamie · 26 August 2021

★★★★★ 5/5

Google

Very helpful and accommodating enabling us to purchase a new build. Kept us well informed regarding progress and genuinely advocated our interests to the development company.

Rob · 12 October 2024

★★★★★ 5/5

Google

Currently purchasing our first home through Savills. We have received an amazing service so far from Hayley and Frances, who are overlooking the flagship new builds. Extremely prompt to respond to emails and to keep us updated. The process of purchasing our first home has been stress free and I couldn’t recommend these individuals and company enough.

Alice · 26 August 2022

★★★★★ 5/5

Google

Great team who helped make our purchase a smooth process. Polly was efficient and professional while being both friendly and approachable. Many thanks.

Sue · 27 August 2019

★★★★★ 5/5

Google

Michaela is a great asset to the Norwich branch. Couldn't fault her approach or attitude.

Sarah · 26 August 2021

★★★★★ 5/5

Google

A thorough, professional and highly capable service from a business like team. Natalie, Tom and Michaela helped us with the sale of our house in central Norwich. They were always helpful, conscientious and committed - working on our behalf and being pro-active with our buyers to progress the sale through to completion.

Graham · 26 August 2022

★★★★★ 4/5

Google

Michaela was extremely helpful throughout the process of buying our housePositiveQuality

Naomi · 26 August 2021

★★★★★ 5/5

Google

This is the second time we have used Savills to sell a property and I can’t recommend them too highly.The photographer was a professional who showed our house to best advantage and as visual artists we were demanding clients. Our negotiator proved his worth by chasing up solicitors and our purchaser thereby bringing the sale to exchange. Savills did a great job. Thank you.

Christine · 27 August 2019

★★★★★ 4/5

Google

Ben was very responsive to calls and emails.PositiveResponsiveness

Rose · 26 August 2021

★★★★★ 5/5

Google

We were visited by Tom (Clayton) who was knowledgeable, personable and most helpful. He had a thorough knowledge of the market and wisdom on both a valuation and how to market a property such as ours. I highly recommend both Savills and Tom.

Chris · 26 August 2022

★★★★★ 5/5

Google

Really pleased we picked Savills. House sold really quickly with multiple viewings. We had some challenges with the chain, but Natalie held it all together for us and we got there eventually. Very professional team.

Sharon · 26 August 2022