Every review we hold for the Norwich office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSavills have sold two houses for us over the years in North Norfolk . From the initial valuations, which are far more realistic than some other local agents, through the marketing and "off market" promotion to the viewings and the sale process it was first class. Ben Rivett was our main contact but all the Norwich staff were very well briefed on how everything was going and very helpful. We were so impressed that we used Savills in Beaconsfield for the sale of our house there in 2018.
Rob · 27 August 2018
★★★★★ 5/5
GoogleWe would like to express our thanks to Ben Rivett at the Norwich branch for his professionalism and courtesy whilst we were purchasing our property in North Norfolk. He was extremely helpful, always answered our calls and guided us through the house buying procedure. It was a pleasure to deal with him as it was for all the staff that we came into contact with. We would highly recommend Savills and Ben in particular to anyone thinking about buying or selling - a first class service. Thank you very much - Bill and Angela
Angela · 27 August 2018
★★★★★ 5/5
GoogleI selected Savills as my selling agent having been on the market for several months. Tom Clayton provided a sensible valuation and arranged some first class promotional photography. Natalie Howlett-Clarke proactively managed the transaction throughout and kept all parties fully informed. The outcome was a smooth and timely sale, thank you.
Richard · 26 July 2024
Agent replied · 25 August 2024
Dear Richard Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf. Paul Jarman, Head of Eastern Region
★★★★★ 4/5
GoogleThe service from Savills Norwich was excellent. The valuation and subsequent sale price was as assessed by Ben. All staff were friendly ,helpful and efficient.David who showed people around our property was very professional. Natalie Howlett -Clarke was outstanding, her negotiating skills were impressive, she updated us on all developments in a pleasant and very competent way and was very supportive throughout.PositiveProfessionalism
Lily · 26 August 2022
★★★★★ 5/5
GoogleBen Rivett handled our purchase in a friendly and professional manner throughout. We appreciated his very quick and helpful responses at all times. He helped us and the vendor through the unusual market conditions in a sensitive and intelligent way and stayed with us until we completed. We are delighted with the house and Ben was a pleasure to deal with throughout.PositiveResponsiveness, Quality, Professionalism
Heike · 26 August 2021
★★★★★ 5/5
GoogleWe instructed Savills at Norwich to market and sell our mother’s property in North Norfolk. We found the team very professional and found them excellent in communicating developments while the sale was being conducted. Would highly recommend them.
Chris · 14 November 2024
Agent replied · 8 December 2024
Dear Chris Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf. Paul Jarman, Head of Eastern Region
★★★★★ 5/5
GoogleCan highly recommend-Natalie was friendly and extremely efficient to deal with.
Mel · 26 August 2023
Agent replied · 25 August 2024
Dear Mel, Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf. Paul Jarman, Head of Eastern Region
★★★★★ 5/5
GoogleWe had a great experience buying our desired home in Norwich through Savills. Natalie was prompt to respond to any queries. She ensured all involved in the process were progressing in a timely manner. Without her involvment, the process would have taken much longer. Very professional end to end experience. Highly recommended.
Saurabh · 26 August 2022
★★★★★ 5/5
GoogleGreat support and communication from Michaela during our recent house purchase. She always got back to us swiftly and chased on our behalf as necessary. Much appreciated.
Sarah · 14 December 2024
Agent replied · 8 December 2024
Dear Sarah Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we exceeded your expectations. Paul Jarman, Head of Eastern Region
★★★★★ 5/5
GoogleWe had a great experience buying with Michaela and the team at Savills. She was quick to respond to any of our needs, and checked in regularly throughout the process to help usher thing along nicely.
Richard · 26 August 2023
★★★★★ 5/5
GoogleWe have just sold our home through Savills, Norwich and wanted to thank Ben Rivett for his professionalism and attention throughout the whole process. He communicated very swiftly and well throughout and made what can be a very stressful time a lot less stressful! We would not hesitate to recommend Ben and Savills.PositiveResponsiveness, Professionalism
Charlotte · 26 August 2021
★★★★★ 5/5
GoogleI particularly appreciated the sound professional advice and excellent ongoing communication throughout my purchase. Ben clearly also had a very good working relationship with the vendors, which helped tremendously in keeping everyone updated and ‘on the same page.’ I would wholeheartedly recommend Ben and Savills, based on my personal experience.PositiveResponsiveness, Quality, Professionalism
Kate · 26 August 2021
★★★★★ 5/5
GoogleWe were extremely pleased with the service we received when purchasing our new property. We were able to get appointments on site quickly and were very helpful throughout, overall very happy customers, thank you.
Mark · 27 April 2024
Agent replied · 25 August 2024
Dear Mark Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf. Paul Jarman, Head of Eastern Region
★★★★★ 5/5
GoogleWe recieved an exceptional level of service from Savills Norwich when purchasing our property. Ben went over and above in facilitating correspondance and negotiations between solicitors, in fact, providing more help than the solicitor we had engaged to do the conveyancing. I would not hesitiate in recommending Savills as an agent.
Christine · 26 August 2020
★★★★★ 5/5
GoogleExtremely professional & friendly service. Great communication with regular updates of purchase. Thank you for assisting in our buying process.
Alexandra · 8 November 2024
Agent replied · 8 December 2024
Dear Alexandra thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we exceeded your expectations. Paul Jarman, Head of Eastern Region
★★★★★ 5/5
GoogleThe very best estate agent we have ever dealt with.
Tom, Natalie, Michaela and Karen all proved brilliant throughout the entire sale process. They were extremely professional, friendly and efficient.
We have no complaints whatsoever and can thoroughly recommend Savills Norwich.
Nicolette · 26 August 2023
Agent replied · 25 August 2024
Dear Nicolette, Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours. Paul Jarman, Head of Eastern Region
★★★★★ 5/5
GoogleChana, has been extremely helpful with our new purchase & can definitely recommend her & her team.
Tony · 16 November 2025
★★★★★ 5/5
GoogleAn excellent service in all respects. Tom Clayton and his team achieved an extremely good price for my parents' house with the absolute minimum of delay and hassle. Very happy to recommend to others.
Simon · 26 August 2022
★★★★★ 5/5
GoogleSavills were the agent acting for the sale of the house we were purchasing. Throughout the process, they were a reliable source of support and advice and were very active in helping the sale go through as smoothly as possible. The individual agent responsible for this was Tom Clayton, and he deserves special mention for his professionalism and readiness to deal with any queries or problems promptly and efficiently.
Ian · 26 August 2023
★★★★★ 5/5
GooglePolite, responsive and professional. Florence Bond was an absolute pleasure, couldn’t be more helpful
Jacqueline · 28 January 2024
★★★★★ 3/5
GoogleNot good asked them for a valuation and couldn't really answer my questions apart to say we charge 2% and 'ask the local agents who will have more of a finger on the pulse'
Andrew · 26 August 2023
Agent replied · 25 August 2024
Dear Andrew We pride ourselves on our customer service so it’s very disappointing to hear that we didn’t come up to your expectations. We’d welcome the opportunity to get to the bottom of exactly what happened. If you’d like to, please call or email me on Pjarman@savills.com and 01582 465 012 Paul Jarman, Head of Eastern Region
★★★★★ 5/5
GoogleWe were very pleased to deal with the professionalism and friendliness of the Norwich Savills team. They saw us through difficult times and kept with us untill we got the results we were after. Polly is a true professional as is Mike Rix.
Anthony · 27 August 2019
★★★★★ 5/5
Google⸻
We recently purchased a new bungalow at the Burton Cove development in …
Mark · 16 September 2025
★★★★★ 4/5
GoogleDuring a long, drawn-out purchase of a property in Norfolk, Ben Rivett was friendly and professional and worked hard to move the purchase forward and keep everyone on good terms. Thanks Ben.
Veronica · 26 August 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
