5/5
Hi Zoe, I am a tenant trying to get out of touch urgently re the fire alarm at the property I rent from you but cannot get through on any phone lines. Is there someway to contact you. It's urgent.

Trusted Agent profile · Norwich
★★★★★
246 reviews across 2 platforms
7 Charing Cross, Norwich, NR2 4AX
Norfolk Property Management's office in Norwich, at 7 Charing Cross, is rated 4.7 out of 5 across 246 reviews on two platforms, including 241 Google reviews rated 4.7.
Every review we hold for the Norwich office, from every platform, shown as written. First names only.
5/5
Hi Zoe, I am a tenant trying to get out of touch urgently re the fire alarm at the property I rent from you but cannot get through on any phone lines. Is there someway to contact you. It's urgent.
5/5
We found Zoe to be extremely helpful, and very responsive.This made a what could have been a stressful experience, go smoothly.
5/5
Zoe helped us to find a lovely flat to rent. She provided to us all support and her expertise to make process easily and answered our questions. Thanks a lot for everythink Zoe ! I warmly recommend
5/5
Amazing service from start to finish! They called twice to confirm viewing and got all our paper work done incredibly quickly. Zoe In particular has been incredible and has had constant communication with us through and made the whole process really fast, easy and pleasant. Thank you so much!
5/5
What a great team at Norfolk Properties, Zoe, Paul & Mike are always very knowledgeable & extremely helpful, they take the stress out of finding a tenant, I will never need to use any other agent.
5/5
I express my gratitude to Zoe for her willingness to assist me with any property-related matters. Norfolk Property has truly provided me with exceptional service, and I deeply appreciate Zoe for her constant support and availability.
5/5
I would highly recommend Norfolk Property Management - I have been dealing with Zoe and she has been excellent and very understanding with any questions and help I’ve required, best experience I’ve had with a letting company!
5/5
Norfolk Property Lettings have been looking after our properties since day one. I had another complex change to make today and Zoe had it sorted within hours. As always, a brilliant service.
5/5
I have nothing but praise for NPM, the management of my property has been exceptional. From assessing and advertising the property, through to finding me a great tenant from a number of worthy applicants, and to date in making sure I receive the rent due every month on time.PositiveResponsiveness
4/5
Zoe and all the team at Norfolk property lettings and management. have been a pleasure to deal with professional and friendly. I had a very positive experience in my time renting from them
4/5
I have been tenant of Norfolk Property Agency for a couple of years now and have no complaints thus far. Zoe has always been particularly helpful, very approachable and friendly.
5/5
Great! The agents were so nice and helpful, even chatted regarding the community and what to do in norwich! Would definitely trust them again for renting a new property next
5/5
Can't recommend Norfolk Property Management enough, put my property with them in January last year, not the best time to try and secure a tenant however within 2 days they found me an excellent tenant and within a week they had the referencing back and the tenant moved in. Excellent professional service.
1/5
Got me to fill out all the forms only to tell me that they dont accept unemployed tenants. They told me they did prior to doing so. Waste of time poor customer service poor communication and discriminatory conduct against unemployed. Dont rent from these guys.
5/5
I had reason to need a letting agent as it was my first venture into this business as a landlord. These people clearly explained the pitfalls to avoid the actions to take in a friendly concise manner and acted promptly.....what more do you want?
5/5
By far the best lettings agent I have used as a tenant. Excellent communication from the team, everything is done so quickly and their customer service is amazing! Zoe in particular is a huge help and I would highly recommend renting through them!PositiveResponsiveness, Professionalism
5/5
I have had my property managed by Zoe for the last 7 years. She is professional, quick to answer emails and queries, honest and supportive.
5/5
Zoe on the ball as usual! We like dealing with the friendly professional team at Norfolk Property Management. Good advice and efficient service.
5/5
Very good for tenants! This is our first property rental and have been brilliant. Zoe in particular is fantastic, always helpful with any questions and was great at guiding us through the process! Would definitely use these guys again!PositiveResponsiveness, Professionalism
5/5
Wonderful service . Always at the end of the phone with queries unlike the large letting agents whose staff are constantly changing so no continuity. I have been very fortunate with all my tenants and this is down to the thorough checks Norfolk Property carry out .
5/5
Me and my partner found a lovely home through NPM and were helped through it all by Zoe who was a brilliant help!
5/5
Great service, felt supported the whole way.
5/5
Very quick turn around from viewing to securing tenancy especially with Zoe!
5/5
Brilliant
Really happy with the team here. They valued, took photo's and found me a buyer above asking price within a week. Can't ask for more.
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