Trusted Agent profile · Norwich

Morton Reeves Estate Agents Norwich reviews

★★★★★ Excellent

225 reviews across 4 platforms

The Dussindale Centre, Pound Lane, Thorpe St. Andrew, Norwich, NR7 0SR

Morton Reeves Estate Agents's office in Norwich, at The Dussindale Centre, is rated 4.9 out of 5 across 225 reviews on four platforms, including 199 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

199

Reviews on Google

This office

Facebook logo

4.6 / 5

10

Reviews on Facebook

This office

Yell logo

5.0 / 5

6

Reviews on Yell

This office

Trustpilot logo

10

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Morton Reeves Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Norwich office, from every platform, shown as written. First names only.

5/5

Google

We have just completed the sale of our house with the outstanding support and professional approach of Paul and Leigh at Morton Reeves. Paul took the lead for us, communicating all the way through, and made us feel like tremendously valued clients. Really couldn’t fault the service, we would highly recommend to anyone and will certainly return as clients in the future. Many thanks again Paul, very much appreciate all of your diligent hard work and friendly manner.

Jim · 16 June 2023

Agent replied · 15 June 2024

Thats very kind of you to say, thank you Jim

5/5

Google

Leigh handled our purchase brilliantly, everything was quick, well-informed and the correspondence throughout was excellent. Would definitely recommend.

George · 4 December 2025

Agent replied · 25 December 2025

Thank you George, we hope you enjoy your lovely new home.

5/5

Google

How refreshing. I have dealt with lots of estate agents and having purchased a house through Morton Reeves I would definitely say they are far more than your average. Leigh was so helpful, made sure everything went smoothly and nothing too much trouble. I certainly know where I shall turn if I ever sell. Highly recommended

Joy · 17 June 2016

Agent replied · 15 June 2024

Thanks so much Joy, happy to help!

5/5

Google

Paul Sullivan was fantastic, very knowledgeable and helpful, always available when needed and dealt with things promptly.

Magda · 17 March 2024

Agent replied · 15 June 2024

That’s very kind of you to say, we hope you enjoy your new home

1/5

Google

The agent arrived to our appointment already on the phone, continuing his conversation and unlocking the door so I could enter an unfamiliar and unlit house and find my own way. When he eventually got off his call he was pushy and unhelpful. We can’t choose what agents hold the properties we want to view sadly, but we certainly wouldn’t be using their services ourselves.

Laetitia · 17 March 2024

Agent replied · 15 June 2024

I have taken a few days to reply to this review as I am rather taken aback. Yes I admit I was on the phone. There are extenuating circumstances for this and I felt it better to let the viewing start than keep you waiting. I apologised and you said “it sounded important”. As for being pushy and unhelpful. I felt I was my normal helpful and professional self. Perhaps we need to agree to disagree on that point.

5/5

Google

Leigh was fantastic during our first experience of buying a house. He kept us updated and was always easy to contact. Morton Reeves staff were great at passing on messages quickly and effectively if we couldn’t get through to him directly. Thanks!PositiveResponsiveness, Quality, Professionalism

Naomi · 25 August 2021

Agent replied · 15 June 2024

Thank you for your kind words and enjoy your new home!

5/5

Google

Morton Reeves were the obvious choice for us in the Thorpe St Andrew area, having an office in Thorpe and a wide variety already on their books. The end to end customer experience is probably the best I have received and have moved many times. This particular move was after Mother had been in the house after 47 years and both myself as her son and Leigh faced a number of challenges along the way, which I am truly grateful from the kindness and compassion shown by Leigh and by his one of three recommended Solicitors, Spires ( also the cheapest quote). I can recommend both companies without reservation so if you are thinking who should I use?? jump into the 21st century with these two! Top notch Thanks both - Rob H

Joan · 16 June 2020

5/5

Google

Dealt with Paul on buying a property. Very helpful and efficient with dealing with it. also helped out with getting the chain pushed through. couldn't be happier.

Peter · 16 June 2023

Agent replied · 15 June 2024

That's very kind of you to say, you are very welcome.

5/5

Google

After a very trying day Leigh did all he could to ensure that we could move in on the day. The alternative was a hotel for the weekend with all that involved of not getting access to the the house. Thanks Leigh you were a star.

Mandy · 16 June 2020

Agent replied · 15 June 2024

Mandy you are welcome

5/5

Google

I had a really positive experience with Morton Reeves, when they helped me sell my property in Norwich. Leigh is a very experienced estate agent and offers a very high level of service in return for very competitive rates. I highly recommend using Morton Reeves!

Matt · 16 June 2020

Agent replied · 15 June 2024

You are welcome Matt

5/5

Google

I was recommended Leigh at Morton&Reeves and very pleased from start to finish with the service. I had good communication with him throughout. An I have not a bad word to say. Highly recommended.

Craig · 16 June 2022

Agent replied · 15 June 2024

Thats very kind, thank you Craig

5/5

Google

I cannot recommend Cheryl and Leigh enough. My sale wasn't as smooth as I thought it would be, but they both stayed in contact and reassured me all the way through. If they say they're going to do something, then they do, nothing was too much trouble.

Jane · 17 June 2019

Agent replied · 15 June 2024

Thank you Jane

5/5

Google

As a buyer from Morton Reeves we found them extremely helpful in providing accurate advice and answers on issues which concerned us about the house we were buying. Overall our impression was that they were very professional, easy to deal with and polite. Thank you.

Paul · 28 November 2024

Agent replied · 10 November 2024

That’s very kind of you to say. Enjoy your new home.

5/5

Google

Where to start.... From the day we put our offer in to the day we picked up the keys we cannot fault Morton Reeves one single bit. Being first time buyers we were very in the dark on what to expect and how to go about doing everything. No one really offered us much advise apart from these guys. They were patient from the very start and explained every little detail which helped the process to be less stressful. Cheryl is amazing at what she does. She is so kind, patient, understanding but also straight to the point. Any little question I had she answered and if we didn't understand something she explained it. Thank you Morton Reeves for making our first time buy a great experience. If we ever sell we know where to go!

Rachael · 17 June 2018

5/5

Google

I cannot praise Leigh enough. I didn't think Estate Agents could be this good. He really went the extra mile. Super professional nice guy.

Christopher · 9 August 2025

Agent replied · 23 November 2025

That’s very kind of you to say!

5/5

Google

Great personal service, minimum fuss, communication kept to necessary only. Highly recommended.

Paul · 4 December 2025

Agent replied · 25 December 2025

Thanks Paul, we hope you enjoy your new home.

5/5

Google

Thank you Leigh and Cheryl for your professional and friendly service during our recent house sale. Your valuation proved accurate and the photography and marketing really helped get people through the door. The sale wasn’t without hitches (due to circumstance) however you helped overcome them by your tenacious approach. I wouldn’t hesitate to recommend Morton Reeves to friends and family. A pal in the trade suggested I went with a local independent and this proved invaluable. Thanks again.

Gary · 17 June 2019

5/5

Google

Sold our house successfully at a price we were happy with using Morton Reeves. Leigh took on board our wishes, was always available and was active in following up interest from potential buyers. Considering the sale was not straight forward due to issues in other parts of the chain, it went through in a reasonable timeframe - and Leigh was supportive and offered helpful advice when we did encounter obstacles. Really pleased with the service and would recommend/use again.

Sean · 17 June 2018

5/5

Google

Morton Reeves (especially Leigh) were really amazing, they made the whole experience of selling my house easy and straight forward. Leigh carried out all viewings, as I work away and definitely went over and above the level of service I have ever received from an estate agent. Would I recommend Morton Reeves - YES! I have already recommended him to friends and will shortly be marketing my fiancées house and wouldn't hesitate to contact them. 5 star all the way and a truly exceptional service.

Tony · 17 June 2017

5/5

Yell

An exceptional Estate Agent

Morton Reeves and Leigh one of the Company Directors have made me look upon Estate Agents in a whole different light to past bad experiences with many other unscrupulous ones ! From the initial meeting with Leigh to the exceptional quality of photographs,price pitching getting potential buyers through the door, to the complete professional service given and the extra mile walked.Never pushy and always kept up to date with calls late in to the early evening or Saturday afternoons. Surveys talked through with no hesitation and guidance of recommended tradesmen if required.Leigh and the team deserve to thrive and continue to be the hard working Company I have come to know over the last 6 months as a cut above the rest.

CaroleD-14 · 1 February 2017

5/5

Google

Leigh was friendly, professional and helpful when we engaged him through the sad necessity of selling our late mother's house. He facilitated a fast sale at a fair price. The process was transparent and smooth; in short, one couldn't have hoped for a better experience. Many thanks.

Chris · 17 June 2016

Agent replied · 15 June 2024

Our pleasure, many thanks for your feedback.

5/5

Google

Morton & Reeves were the vendor’s estate agent and Leigh couldn’t have been more helpful, from facilitating additional viewings, offering advice regarding the legal process and surveys. He kept us in the loop throughout the house sale and responded promptly to any of our enquiries in a friendly and professional manner. He completely understood the ‘excitement’ of a first time buyer! Thank you.

Alexandra · 19 October 2023

Agent replied · 15 June 2024

You are very welcome and im sure it will be a very happy home.

5/5

Facebook

Would highly recommend! Leigh was wonderful and very helpful, especially given the difficult circumstances behind the sale of the house. Staying in contact was really easy and Leigh was always quick to answer any questions I had.

Jackie · 6 April 2021

Agent replied · 22 February 2026

Thank you Jackie!

5/5

Google

Paul provided an excellent service for both the initial probate valuation and subsequent sale of the property. He took away all the stress of managing the property sale and was a pleasure to work with throughout. I have really appreciated his guidance, regular communication and assistance throughout what has been an extremely smooth and quick process. I would wholeheartedly recommend Morton Reeves. Thank you very much Paul.

Roger · 16 June 2023

Agent replied · 15 June 2024

You are very welcome Roger, it was our pleasure.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Morton Reeves Estate Agents's Google reviews

Questions about Morton Reeves Estate Agents Norwich

Has Morton Reeves Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Morton Reeves Estate Agents, Norwich won Gold.

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