Trusted Agent profile · Norwich

Morton Reeves Estate Agents Norwich reviews

★★★★★ Excellent

225 reviews across 4 platforms

The Dussindale Centre, Pound Lane, Thorpe St. Andrew, Norwich, NR7 0SR

Morton Reeves Estate Agents's office in Norwich, at The Dussindale Centre, is rated 4.9 out of 5 across 225 reviews on four platforms, including 199 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

199

Reviews on Google

This office

Facebook logo

4.6 / 5

10

Reviews on Facebook

This office

Yell logo

5.0 / 5

6

Reviews on Yell

This office

Trustpilot logo

10

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Morton Reeves Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Norwich office, from every platform, shown as written. First names only.

5/5

Trustpilot

Morton Reeves handled the sale of my brother's house

Morton Reeves handled the sale of my brother's property in Norwich on our behalf as we live in Cheshire. Paul Sullivan handled the sale. He was excellent in terms of advice concerning the marketing and sale price of the property and guiding us through the process. He handled all enquiries and viewings, keeping us up to date with the progress of the sale. A sale was agreed and the journey to completion was not without its problems (due to delays in the granting of probate to enable us to sell the property). I was in regular contact with Paul throughout and he was always helpful with advice and responded promptly to any of our enquiries. He did the same for our prospective buyer. Paul was a star. I would recommend Morton Reeves. They are true professionals.

Paul · 12 September 2026

Agent replied · 22 September 2026

Thats very kind of you to say, thank you.

5/5

Google

I would highly recommend using Morton Reeves for a house sale. From the moment of first contact their service and professionalism has been excellent. The house needed to be sold in sad circumstances and there was full understanding of this and excellent advice given throughout. All communication with both Leigh and Harlie was both quick, informative and helpful. The sale went through smoothly and I am very grateful for all the work they did to ensure this. Thank you very much indeed!

Eleanor · 26 March 2026

Agent replied · 16 April 2026

Thank you Eleanor for your kind feedback, it was our pleasure.

5/5

Trustpilot

Excellent, professional service throughout

I would highly recommend using Morton Reeves for a house sale. From the moment of first contact their service and professionalism has been excellent. The house needed to be sold in sad circumstances and there was full understanding of this and excellent advice given throughout. All communication with both Leigh and Harlie was both quick, informative and helpful. The sale went through smoothly and I am very grateful for all the work they did to ensure this. Thank you very much indeed!

Eleanor · 18 March 2026

Agent replied · 28 May 2026

Thank you for your kind words, it was our pleasure.

5/5

Google

From the first meeting Leigh was very professional, has a wealth of knowledge and is very personable. I immediately felt confident that I was in good hands ! He was able to sell my house in one day which was amazing!!!! He offered a continued high level of support throughout the sale. He kept me informed at every step and was always available to answer any questions. I also had support from Paul when Leigh was on leave. There was a seamless transition and a continued level of dedication and support. They are a great team!! Morton Reeves were absolutely brilliant and I would have no hesitation in recommending them and would definitely use them again for any future moves. Thank you !!

Julie · 16 January 2026

Agent replied · 16 April 2026

Thank you so much Julie, we really appreciate your feedback. It was our pleasure.

5/5

Facebook

I would just like to pass on my thanks to Leigh for making my recent house purchase process a wonderful experience…I can honestly say that the customer service I was shown from him was brilliant. It’s not often nowadays to find a company who takes the time to treat you as an actual individual…rather than just a number..the care and time which Leigh showed me throughout my purchase was really appreciated. He called/contacted me when he said he would! I also found that the 3rd party companies which were recommended to me by him, equally matched the customer service he provided to me. The sales progression team were a godsend! It’s a shame I won’t get the chance to use his company more regular…as my house is amazing..however, I would recommend his company hands down to anyone who wants a truly professional and individual experience. If I ever decide to sell my property in the future, I will be contacting Leigh, without question!

Gemma · 30 August 2025

Agent replied · 22 February 2026

Thank you Gemma for your very kind feedback!

5/5

Trustpilot

Made a difficult process so much easier

I have recently sold my grandmother’s property, and I honestly couldn’t have asked for a better experience with Leigh and the team at Morton Reeves. The whole process was much smoother than I ever imagined it would be.

Hannah · 10 August 2026

Agent replied · 22 September 2026

Thats very kind of you to say Hannah, it was our pleasure and we are happy to be here for you.

5/5

Trustpilot

I would like to thank Leigh and the…

I would like to thank Leigh and the the staff for excellent service they provided, keep us updated with viewing, times etc. Was sold within a couple of weeks of going on the market. From putting on market to completion we had no worries Many thanks Mark and Mandy

Mr · 1 February 2026

Agent replied · 28 May 2026

Thank you so much, you are very welcome

5/5

Google

Thanks Leigh and the team for helping us facilitate a house move across the country. The experience has been one of the best ones of the many moves Helen and I have made either singularly or together over the last 40 years!

Tim · 16 March 2026

Agent replied · 16 April 2026

Thank you Tim, that's very kind of you to say? I'm sure you will be very happy in your new home.

5/5

Google

We have recently used Morton Reeves to sell my mother’s house. We cannot recommend them more highly. Paul Sullivan was excellent, he was responsive, kind and patient. He helped every step of the way. Would recommend to anyone looking to sell their house.

Rebecca · 16 January 2026

Agent replied · 16 April 2026

Thank you for your kind words, we really appreciate it.

5/5

Google

I believe in supporting local businesses. Morton Reeves is a local estate agent not part of a chain. They have provided outstanding support and guided me through the sale of my house. Leigh Reeves has gone out of his way to ensure everything has run smoothly. He helped solve problems with my council tax. Even when the potential buyer of my house had problems with his buyer together we found a solution and the sale was finally successfully concluded. Morton Reeves is a rare jewel in amongst the mediocre chain estate agent landscape. Only to be recommended

DAVID · 2 April 2026

Agent replied · 16 April 2026

Thank you David, thats very kind of you, it has been our pleasure.

5/5

Google

We’ve just completed on the purchase of our first home and after hearing so many horror stories about how difficult this process can be, I was blown away by how easy Leigh and the team at Morton Reeves made everything. Regular updates, no …

Laura · 16 December 2025

Agent replied · 25 December 2025

You are very welcome, we hope you are very happy in your lovely new home

5/5

Google

We recently sold our house with Morton Reeves and were very happy with the service we received. We were given the full asking price by our buyers as I feel the correct valuation for our property was given by Paul. We had our house on the market the previous year for 16 weeks with Seftons who intially valued it at £375000 but then ended up reducing it to £325000 but never sold it. After being with Morton Reeves we had a buyer within the first week. We were kept informed throughout the process and reassured with any concerns we had.

Tanya · 26 March 2026

Agent replied · 16 April 2026

Thank you Tanya for your glowing review. It was our pleasure and we hope you will be very happy in your new home.

5/5

Google

One of the most trustworthy and friendly agents we have ever dealt with. Paul Sullivan always went above and beyond and made us feel like we were the only clients he was dealing with. Such a personal service. Paul thoroughly explained everything to us and even helped with the negotiation stage when we received an offer through another agent (which subsequently fell through). Thankfully through Paul's hard work and commitment we eventually sold with Morton and Reeves and again Paul expertly guided us through the process. We wouldn't hesitate to recommend this company.

Claire · 26 March 2026

Agent replied · 16 April 2026

Thats very kind of you to say, thank you for the feedback

5/5

Trustpilot

Highly recommend

We had a great experience buying our first home with Morton Reeves. Paul was very helpful and supportive throughout and was always happy to answer any questions we had. Highly recommend!

Amy · 27 March 2026

Agent replied · 28 May 2026

Thank you very much for the feedback, we are sure you will be very happy your new home.

5/5

Google

I would just like to pass on my thanks to Leigh for making my recent house purchase process a wonderful experience…I can honestly say that the customer service I was shown from him was brilliant. It’s not often nowadays to find a company …

Gemma · 16 September 2025

Agent replied · 22 September 2025

Gemma, you are most welcome and im sure you will be very happy in your new home.

5/5

Google

We contacted Morton Reeves after a recommendation. Leigh came to value our property, after researching the area, house prices in the area and also which properties had extensions explaining why these properties were priced higher. Leigh is a true professional and was very sympathetic to our predicament. When valuing the property Leigh pointed out good selling points and others that may be raised in a survey. Leigh spent over an hour with us explaining all the procedures and time frames of the process. The Marketing and Photography were of an extremely high standard and this was proven by the volume of response we had to our property. Leigh personally attended all the viewings showing potential buyers around; this made the process easier for us as Leigh kindly took control. On each occasion we were given feedback and advice. When we received an offer which was accepted, Leigh kept us up to date with each step and continually advised us what we were required to do next. Leigh chased up our Solicitors and the buyer’s Solicitors to speed up the sale. We found this so helpful and a very personal touch; we honestly felt Morton Reeves gave us such a personal service . I would highly recommend this Company to anyone, their attention to detail and service has been exceptional. Thank you for selling our house, we appreciate everything you have done for us.

Debbie · 16 May 2024

Agent replied · 15 June 2024

Thank you for your very kind words Debbie. You are most welcome.

5/5

Google

I purchased my first property from Morton Reeves. I couldn’t recommend them enough. Leigh went above and beyond to help me throughout the process. Being a first time buyer, it sometimes felt a little over whelming but Leigh would help answer any of the questions that I had. Also I really appreciated he wasn’t a pushy sales person. When I come to sell my property & buy my next I will be using Morton Reeves. Thank you Leigh.

Kelly · 16 May 2024

Agent replied · 15 June 2024

Thank you Kelly, you are very welcome, I'm sure you will be very happy in your new home.

5/5

Google

We have just moved into our new bungalow thanks to the hard work and professional approach of Leigh and Paul at Morton and Reeves.We had Leigh handling our sale and purchase. Leigh was very quick to respond to any questions, queries, or worries we had . He made us feel we were the only clients he had he went that extra mile to make sure everything went smoothly from start to finish. We would 100% recommend Morton and Reeves to anyone . We are so happy with our new property. Thank you so much, Leigh

Kevin · 17 March 2024

Agent replied · 15 June 2024

Thank you so much for your kind feedback, you are very welcome, it was my pleasure.

5/5

Google

All though not my estate agent but the estate agent of the property I was buying. You would of thought Leigh was working on behalf of me. I couldn't recommend this estate agents enough. I have been won over and when the time comes to sell they will be easily my first point of contact.

Daniel · 29 March 2025

Agent replied · 26 July 2025

That’s very kind of you to say, enjoy your new home!

5/5

Google

Are there national estate agency awards??! If so, I would like to nominate Leigh Reeves for an award. We were the buyers in the transaction we had with Leigh and he made the entire process from start to finish completely stress free. In the last 10 years, we have sold and bought 3 times and we have never ever had customer service from an estate agent like this before. Leigh is great at communicating but isn't pushy like some estate agents, he keeps you informed on everything, he's proactive, organised and remembers all the little details that are really important to each individual client. We met Paul briefly and he was also very friendly and helpful. I would highly recommend Morton Reeves Estate agency and I have absolutely nothing negative to say about the service we received. Thank you so much for making our experience a totally positive one.

Holly · 17 January 2024

Agent replied · 15 June 2024

Thank Holly that is very kind of you, i hope you enjoy your new home.

5/5

Google

From the initial viewing enquiry to collecting our keys - Paul was fantastic! He was polite, approachable, friendly and has always been on hand to answer any queries we may of had. As we were first time buyers, viewing a house can be very daunting - Paul made us feel at ease throughout and was always there to give advice / next steps. Thank you :)

Emily · 16 May 2024

Agent replied · 15 June 2024

That's very kind Emily, thank you.. enjoy your new home!

5/5

Google

Lee from Morton Reeves, managed our house sale, and offered some brilliant advice on preparing the house ready for sale, then managed the empty property for us, as we had to move out prior to sale. Lee organised for some small decorating and remedial work to be completed to an excellent standard. Lee was professional and knowledgeable, and his advice and management was so good, we achieved far in excess of the asking price within a week of the property being offered on the market. Quite simply brilliant, thank you!!!

Simon · 16 June 2023

Agent replied · 15 June 2024

Simon, thank you for your kind words, it was our pleasure. All the best Leigh

5/5

Google

Thank you so much Morton and Reeves for all of your help. It’s rare that someone is so passionate and professional in their field of expertise. I would never consider selling my property with anyone else anytime soon. I felt like all of the information I was given was 100% genuine. I was mainly dealt with by Leigh but on the odd occasion it was Paul. Speaking with both Leigh and Paul was an absolute pleasure. I am grateful that they both made what is usually a stressful situation a very calm smooth process.

Adam · 16 June 2023

Agent replied · 15 June 2024

Thank you for your kind words, it was our pleasure.

5/5

Google

Just purchased a property through Morton Reeves and initially I hadn't heard of them, although now I am so glad I have!! Paul kept me up to date throughout the whole process even when we had a slight hiccup...! Communication was perfect and even when it was news I didn't want to hear, Paul was professional but friendly and helped us get things through. Viewings were never a problem and we never felt rushed or an inconvenience. I wouldn't hesitate in recommending Morton Reeves for buying or selling and we would definitely be in touch if we sold. Thank you so much!

Angie · 16 June 2023

Agent replied · 15 June 2024

Thank you Angie, thats very kind of you to say

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Read Morton Reeves Estate Agents's Google reviews

Questions about Morton Reeves Estate Agents Norwich

How many reviews does Morton Reeves Estate Agents Norwich have?

Morton Reeves Estate Agents's Norwich office has 225 reviews across four platforms: 199 on Google, 10 on Facebook, 6 on Yell, 10 on Trustpilot.

What is Morton Reeves Estate Agents Norwich's rating?

Morton Reeves Estate Agents Norwich is rated 4.9 out of 5 across all 225 reviews, and 4.9 out of 5 on Google from 199 reviews.

Has Morton Reeves Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Morton Reeves Estate Agents, Norwich won Gold.

Where is Morton Reeves Estate Agents's Norwich office?

Morton Reeves Estate Agents Norwich, The Dussindale Centre, Pound Lane, Thorpe St. Andrew, Norwich, NR7 0SR.

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