Trusted Agent profile · Norwich

Morton Reeves Estate Agents Norwich reviews

★★★★★ Excellent

225 reviews across 4 platforms

The Dussindale Centre, Pound Lane, Thorpe St. Andrew, Norwich, NR7 0SR

Morton Reeves Estate Agents's office in Norwich, at The Dussindale Centre, is rated 4.9 out of 5 across 225 reviews on four platforms, including 199 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

199

Reviews on Google

This office

Facebook logo

4.6 / 5

10

Reviews on Facebook

This office

Yell logo

5.0 / 5

6

Reviews on Yell

This office

Trustpilot logo

10

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Morton Reeves Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Norwich office, from every platform, shown as written. First names only.

5/5

Google

Just purchased a property through Morton Reeves and initially I hadn't heard of them, although now I am so glad I have!! Paul kept me up to date throughout the whole process even when we had a slight hiccup...! Communication was perfect and even when it was news I didn't want to hear, Paul was professional but friendly and helped us get things through. Viewings were never a problem and we never felt rushed or an inconvenience. I wouldn't hesitate in recommending Morton Reeves for buying or selling and we would definitely be in touch if we sold. Thank you so much!

Angie · 16 June 2023

Agent replied · 15 June 2024

Thank you Angie, thats very kind of you to say

5/5

Google

Professionalism throughout What can I say but another 5 star review for this fantastic company.. Paul was absolutely brilliant in getting the sale of my property “ over the line “ .. I was kept up to date all the way through, whether for the highs or lows ( not the easiest sale ) , but with Paul’s help , guidance , and support we got there .. I have no hesitation in recommending Morton Reeves .. Awesome

Wendy · 16 June 2023

Agent replied · 15 June 2024

Always a pleasure, thank you for your kind review.

5/5

Google

Morton Reeves acted as our estate agent in the sale of a rental property that we have just sold. I have to say that we are extremely happy with the service we have received from Leigh and his team. Morton Reeves have been thoroughly professional from the very start. They have communicated consistently well and acted in a very professional manner. I would recommend them to you as estate agents without hesitation.

Mr · 19 September 2023

Agent replied · 15 June 2024

Thank you for your kind words, it was our pleasure.

5/5

Google

We couldn't recommend Morton Reeves more! Leigh has been efficient, proactive and always very polite and friendly throughout our entire selling process. Their chosen photographer, John, was also brilliant and provided lovely photos of our home. If we ever move again we will definitely be using Morton Reeves! :)

Naomi · 29 October 2024

Agent replied · 10 November 2024

Thank you Naomi, that's very kind of you to say.

5/5

Google

I was recommended Morton Reeves and would pass that recommendation on to anyone else. Leigh was a pleasure to deal with from start to finish and a consummate professional. He was exceptionally knowledgable and personable which gave me great confidence. He was extra helpful and went the extra mile to ensure the sale went through and I am extremely grateful to him for his above-and-beyond approach. I wouldn't hesitate to recommend Morton Reeves.

Hannah · 16 June 2023

Agent replied · 15 June 2024

Thank you Hannah, you are very welcome.

5/5

Trustpilot

Very polite

Very polite, willing and helpful throughout the purchasing process. Made it easy to progress to the final sale and even helped on our arrival. Excellent work! Thankyou!

Stanley · 30 August 2026

Agent replied · 22 September 2026

Thats very kind of you, you are very welcome.

5/5

Google

I just finish the purchase of our first home with Morton Reeves and i can’t recommend enough! Leigh was absolutely amazing, honest and super helpful. He guided us along the way on what to expect and was always reachable when needed. Great customer service and transparency along the way. An absolute gem in Norwich. Thanks for everything!

Agustina · 16 May 2024

Agent replied · 15 June 2024

Thank you, i sure you will be very happy in your new home.

5/5

Google

If I could leave more stars I would have!!! Leigh was incredibly understanding and helpful when selling my mother in laws house. We live many hours away and so he kept us regularly informed and managed the torrent of great offers. The whole family could not be more grateful.

Darren · 29 September 2024

Agent replied · 10 November 2024

You are very welcome it was my pleasure.

5/5

Google

Paul provided an excellent service on a recently purchased apartment which was listed with Morton Reeves, and I have to say how impressed I was with the level of service from him. Highly professional and attentive, always on hand to answer queries and go the extra mile. He took all the stress away of managing the property which helped speed the process up and was a pleasure to work with throughout. I have really appreciated his guidance, regular communication and assistance throughout what has been an extremely smooth process. I will be going back to Paul and Morton Reeves once I come to sell the property. Thankyou very much Paul.

Joe · 14 May 2025

Agent replied · 26 July 2025

That's very kind of you to say, enjoy your new home.

5/5

Google

We just bought our first house through Morton Reeves, Leigh was punctual, very professional and honest. He communicates efficiently and made sure everything went smoothly. Highly recommend them if you are looking to buy a property in Norwich.

Doriordann · 23 February 2025

Agent replied · 26 July 2025

That's very kind of you to say, i hope you enjoy your new home.

5/5

Google

In the current climate selling a Leasehold flat is very difficult. Leigh showed skill, professionalism and admirable patience in finding a buyer and steering the transaction to a successful conclusion. When I, as the seller, found the process hard going he kept me cheerful! I strongly recommend him.

Peter · 16 March 2026

Agent replied · 16 April 2026

Thats very kind of you to say Peter, you are welcome.

5/5

Google

I contacted Lee Reeves to help with the sale of my late bothers house that arose due to particularly tragic circumstances. From the first meeting Lee was not only extremely professional, but also displayed an empathetic style that help make a difficult situation bearable. At all stages, from the first contact to the Sale completion, I was kept informed of progress. It is unfortunately rare these days to receive good customer service. The customer service provided by Lee was exceptional. Lee will be my first port of call when I next require the Sale and/or Purchase of a property.

Nick · 16 June 2022

Agent replied · 15 June 2024

Thank you for you kind words

5/5

Google

I would very highly recommend Paul Sullivan, from Morton Reeves, who acted on our behalf for a sale in Thorpe St Andrew, Norwich. Throughout the process, Paul proved to be extremely pro-active, always had his 'finger on the pulse' and stayed in regular contact with us as well as our buyers. He carefully managed the process of the sale on our behalf, providing helpful & timely advice; it genuinely felt like nothing was too much trouble and his experience as well as expertise, we highly valued. Thank you for an excellent service.

Karl · 16 June 2022

Agent replied · 15 June 2024

That’s so kind of you to say, thank you

5/5

Google

Paul at Morton Reeves Estate Agents was fantastic from start to finish. The initial consultation and valuation was professional, honest and without any pressure to make decisions. Paul gave good advice which reflected the market and my individual circumstances. Paul also took time to get to know me and to understand how I wished to manage my sale- I am a teacher so I cannot answer phone calls during the day. Paul respected my wishes and I was able to trust his judgement about arranging steps during the process. Paul put together an excellent advertisement for my property and came to the house multiple times to capture the house in different lights. Morton Reeves conducted the viewings and within 2 weeks an offer had been accepted. Paul went above and beyond to communicate between the buyer and myself- even if it was outside of working hours. Throughout the selling process Paul communicated between myself and the buyer and would always get back to me on the same day. Paul kept me in the loop and chased up both solicitors. I wouldn't hesitate to sell my property with Morton Reeves again- I cannot fault what has been a seamless sale. Thank you Paul.

Stephanie · 16 June 2022

Agent replied · 15 June 2024

Thank you so much for your kind words Stephanie, we really appreciate your feedback.

5/5

Google

We recently had to sell a property in Thorpe St Andrew, an area where we didn't have any knowledge of local Estate Agents. From our first meeting Leigh was very informative, professional and had a good knowledge of the local area resulting in an accurate and honest valuation. Leigh carried out all the viewings and kept us informed every step of the way. Although the selling process was complicated at times (Land Registry!!!!) I feel Leigh kept the process moving, keeping us, and the buyer calmly informed. I'm extremely glad we chose Leigh to market our property, and wouldn't hesitate to recommend Morton Reeves. Many Thanks Leigh Pat & Chris LangmeadPositiveResponsiveness, Quality, Professionalism, Value

Chris · 16 June 2022

Agent replied · 15 June 2024

Thank you so much, that's very kind of you to say. All the best

5/5

Google

I am so glad that I choose Morton Reeves estate agent. Leigh was fantastic, he went out of his way to help and always gave fantastic advice. His communication was quick and efficient and he was very responsive to emails and phone calls. Leigh even volunteered to meet builders & various other labourers in order to offer advice and to be hands on to help the buyer & vendor. I would highly recommend Morton Reeves and will certainly be using them again. Thank you so much for everything. LeePositiveResponsiveness, Quality, Professionalism, Value

Lee · 16 June 2022

Agent replied · 15 June 2024

Hi Lee, thank you for your kind words

5/5

Google

We have just completed the purchase of a flat that was being handled by Morton Reeves, from our first contact with them to completion the service provided by Leigh was excellent. He stayed in regular contact through the whole process and nothing was too much trouble. Excellent advice given through the process and always made himself available when we were chasing things up. I can thoroughly recommend their services.

Clive · 16 June 2023

Agent replied · 15 June 2024

Thats very kind Clive, thank you

5/5

Google

Really happy with the service received, very professional and kept us informed every step of the way. Leigh & the team responded to my queries, by phone or email really quickly and enabled the whole process from advertising to completion to run very smoothly. Would be very happy to recommend Morton Reeves.

Jayne · 16 January 2026

Agent replied · 16 April 2026

Thank you for your kind words Jayne, we appreciate it.

5/5

Google

We have used many estate agents over the years and can confirm that we agree with all the reviews on this page - Leigh is proactive, supportive and knowledgeable. Nothing was too much trouble and he was a big part of the reason why our transactions (sale and purchase of residential home) went through so smoothly. Thanks Leigh - we really appreciate your professionalism and constant support.

Sultan · 16 June 2023

Agent replied · 15 June 2024

You are very welcome, it was our pleasure.

5/5

Google

Leigh was very helpful and professional during our journey to buying our first home. Highly recommend!

Lilly · 15 September 2025

Agent replied · 22 September 2025

Thank you Lilly, that’s very kind of you. Enjoy your new home. Love the card by the way.

5/5

Google

Morton Reeves handled my house purchase, and some years later its sale. Leigh and his team kept me updated throughout the process, got us the price we wanted, and gave us great tips on how to get a sale. Trusting an estate agent is essential and therefore I wouldn’t think of using anyone else. Thank you for all the hard work and getting the sale through!

Thomas · 16 June 2023

Agent replied · 15 June 2024

Thank you for your kind words, you are very welcome.

5/5

Google

I had to sell my late father’s house and after seeing a few Agents I decided to use Morton Reeves. From our very first meeting through to completion Leigh was sensitive, supportive and kept me updated. I never had to chase him to ask what was happening as he was so proactive. I would 100% recommend Morton Reeves.

Natasha · 18 December 2023

Agent replied · 15 June 2024

Thank you Natasha that is very kind.

5/5

Google

Leigh Reeves acted as estate agent for my mother who sold her house in Norwich. From start to finish an excellent service. From property details to overcoming hurdles the service was second to none. Leigh was thoughtful and compassionate in dealings with my mother, and went above the call if duty to help during Covid restrictions. His price was very competitive, and what we got for that investment was the best estate agent support I have ever experienced. I would not go anywhere else if I lived in Norwich for estate agent services after having dealt with Leigh Reeves. As you may guess I would recommend this company without any hesitation whatsoever.PositiveResponsiveness, Quality, Professionalism, Value

David · 25 August 2021

Agent replied · 15 June 2024

Thank you David, thats very kind. I hope your mum is settling in well.

5/5

Google

Oh, how I wish that all estate agents were like Leigh Reeves! No, not just like him but were him! If I could clone one person in this world it would be Leigh Reeves so that everyone, everywhere, who is buying or selling a property could experience what a joy it has been to do business with him. Because Leigh Reeves is very, very special. And I know this even though I have never met him in person. All my dealings with him involving the sale of my house were over the phone or by email and he excelled in both types of communication, phoning me back promptly if he had missed a call, emailing me every time there was the merest snippet of news about the sale and keeping me up-to-date with all the twists and turns that selling a house can bring. He also has a very pleasant telephone manner which is reassuring, comforting and sympathetic, even when he has to convey bad news, and a youthful voice which belies the years that he has been in the estate agency business. And he knows that business back-to front and sideways which was helpful not just for me but also my buyer, a young man who was about to get on the housing ladder with his first house purchase. Leigh’s helping hand and experience guided him safely through the property buying process. I have bought and sold a few properties over the years but never have I encountered an estate agent like Leigh who fully involved himself in the sale of my house right from the beginning and, by the way, earned every pound of his fee. Oh, if only Leigh were able to help me sell and buy another property, but he is in Norwich and I am not. Perhaps I will just hang on to my property for a few more years, or perhaps forever, until Leigh’s clones can be found in all estate agents. Until then, my advice to all those who are lucky enough to live in Norwich and East Anglia is to grab the opportunity to employ Leigh Reeves as your estate agent if you are buying or selling property. You will not regret it.PositiveResponsiveness, Quality, Professionalism, Value

Melody · 25 August 2021

Agent replied · 15 June 2024

Thank you so much Melody, thats very kind of you. That did make me chuckle!

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Questions about Morton Reeves Estate Agents Norwich

Has Morton Reeves Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Morton Reeves Estate Agents, Norwich won Gold.

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