Trusted Agent profile · Norwich

Morton Reeves Estate Agents Norwich reviews

★★★★★ Excellent

225 reviews across 4 platforms

The Dussindale Centre, Pound Lane, Thorpe St. Andrew, Norwich, NR7 0SR

Morton Reeves Estate Agents's office in Norwich, at The Dussindale Centre, is rated 4.9 out of 5 across 225 reviews on four platforms, including 199 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

199

Reviews on Google

This office

Facebook logo

4.6 / 5

10

Reviews on Facebook

This office

Yell logo

5.0 / 5

6

Reviews on Yell

This office

Trustpilot logo

10

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Morton Reeves Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Norwich office, from every platform, shown as written. First names only.

5/5

Google

I am smiling as I read all the other 5 star reviews because I recognise the truth in what they are saying. For us, Leigh made a very stressful move from Ireland to England much smoother. We had all our queries answered, if not immediately, then easily well within 24 hours. Nothing was too much trouble: bathroom measurements (for conversion to two shower rooms), lengths of walls (to decide whether to bring our piano over), the free "Can we still move during lockdown?" counselling service. We were very demanding but were never made to feel so. Thank you, Leigh.

Melanie · 16 June 2021

Agent replied · 15 June 2024

You are very welcome, i hope you are enjoying your new home, all the best.

5/5

Google

Leigh succeeded getting our sale across the line in a COVID year when flats in the City were not such a hot item. I have never had anyone work so hard for us to make this happen and I sincerely believe this would not have happened if it had not been for Leigh. Living in Australia made it difficult for us to track down information requested by the purchasers, Leigh stepped in and did so much behind the scenes. He also became the go between with the solicitors who were really not on the same page at all. He was calm, kind and honest. I cannot recommend him highly enough.PositiveResponsiveness, Quality, Professionalism, Value

Lindsey · 16 June 2021

Agent replied · 15 June 2024

That's very kind Lindsey, thank you.

5/5

Google

Paul from Morton Reeves has made the otherwise difficult process of selling a property the most painless experience with his excellent manner, 110% help in all matters above and beyond the call of duty! If all estate agents were this good it would be a much better world! My thanks to you Paul and the team at Morton Reeves. Kindest regards, Sean Godfrey.

Sean · 16 June 2023

Agent replied · 15 June 2024

Thank you Sean, it was a pleasure to work with you

5/5

Trustpilot

The Best estate agent in the whole of Norfolk 5*

This March 2024 myself and my husband purchased a property via Morton Reeves they were so good with us both as we had to get it right being our last forever home. Paul Sullivan was absolutely excellent his whole mannerism from the beginning to end was excellent let’s just say I kept ringing him to let friends and family see if this felt right for us, he was such a gentleman all the way through. They were with us every step of the way keeping us updated with solicitors, making the relevant arrangement let’s just say they went the extra mile for us that really helped both me and my husband being in full time work.They stand out from the rest in the whole of Norfolk we rate them 5* all way from the beginning to the end. Or completion couldn’t have gone any smoother than what it did. So thank you so much to this most outstanding estate agent. Therefore I highly recommend Morton & Reeves they definitely stand out from the rest.

Customer · 10 May 2024

5/5

Google

Leigh went over and above to ensure we had a quick and successful property sale. Nothing was too much trouble, very professional and very quick to respond to any questions that we had. I was recommended to use Morton & Reeves and I also would 100% recommend them to anyone looking for Reliable and professional Estate Agents. Thanks Leigh and the team

Martin · 16 June 2023

Agent replied · 15 June 2024

You are very welcome Martin, thank you for your kind words it was a pleasure.

5/5

Google

Leigh was great. I'd had bad experiences with estate agents & was not looking forward to having to sell my husband's flat. Leigh understood my hesitation & listened to me. He was respectful of my wishes & made the whole process easy for me. He kept me informed throughout. If you're looking for an estate agent I would unreservedly recommend Leigh .

Kate · 16 June 2023

Agent replied · 15 June 2024

Thank you Kate, it was my pleasure.

5/5

Google

My partner and I recently purchased our first home together through Morton Reeves. From our initial enquiry right to collecting the keys on completion day, Paul Sullivan provided us with an excellent, efficient, and professional service which cannot be faulted. Thank you to Paul for your guidance and professionalism. We will certainly come back to Morton Reeves in the future.

Rosie · 16 June 2023

Agent replied · 15 June 2024

That's very kind of you to say, we hope you enjoy your new home

5/5

Google

I met Leigh whilst viewing one of the properties he was marketing and was so impressed with his professional manner and helpfulness, I approached him to market mine as this was how I wanted my property marketed! There was no rushing through the property as I had experienced with some other agents! Brilliant photos that took time and thought to get! Great communication and always kept in the loop! From beginning to end his advice and guidance were invaluable! Going forward I would look no further than Morton Reeves and would highly recommend! I had started off with another agency but was soon regretting it. One of my best decisions was to change…… It was like a breath of fresh air and a weight off my shoulders! Thanks Leigh!PositiveResponsiveness, Quality, Professionalism, Value

Coral · 25 August 2020

Agent replied · 15 June 2024

Thank you Coral, it was our pleasure.

5/5

Google

Thanks Leigh, for your hard work in getting our sale ‘over the line’. It wasn’t easy for one reason and another but your tenacity and perseverance made the difference. Many other agents would have just left it to the solicitors which in this instance may well have ended with a less successful outcome. Your diligence at every stage of the process has reassured us that using Morton Reeves was the right decision and we would have no hesitation in recommending your services to others.

Tony · 16 June 2020

Agent replied · 15 June 2024

Thank you Tony that's very kind.

5/5

Google

First of all I would like to thank the wonderful Leigh for all his hard work, advice and generally going above and beyond in order to get my purchase through. Leigh was friendly, approachable and more than accommodating to any request or question I had about the property I purchased (even arranging a workman to visit the property for me as I work abroad!).I was kept updated regularly through out the process and Leigh was outstanding and made the process so much easier- I would recommend to anyone thinking of using Morton Reeves to go and use them as your agent! I certainly cannot fault them at all. Thank You So much Morton Reeves.

Ben · 16 June 2020

Agent replied · 15 June 2024

Ben you are so welcome and thank you for your kind gift, I have been saving it for a special occasion!

5/5

Google

I am not able to recommend Morton Reeves highly enough. Leigh kept me up to date the whole way through the sale via several methods of communication...email, text and telephone. Leigh used the most appropriate method of communication based on what I was doing and my availability to respond to his communication.......it worked wonderfully. Leigh was very good at keeping me calm when things were potentially going wrong and informing me of what was happening in order to remain calm. I really, really would recommend using Leigh for any house sale, he has been amazing.

Michelle · 16 June 2020

Agent replied · 15 June 2024

That's very kind of you, thank you Michelle.

5/5

Google

So glad we went with Leigh from Morton Reeves to sell our house. The service was excellent from beginning to end. Leigh offered a no pressure, no nonsense valuation, and genuinely knew his stuff about houses. Leigh kept us updated throughout all of the viewings - both before and after. Where Leigh really came into his own was in the chaotic and stressful two weeks before exchange - driven by communication fails between solicitors and an anxious buyer. Leigh kept us and the buyer on track and kept us informed throughout. He also communicated extensively with the solicitors and other estates agents in the chain. We wouldn't hesitate to recommend Morton Reeves to others!

Bethany · 16 June 2020

Agent replied · 15 June 2024

Thank you Beth, thats very kind of you. I hope you are settled now in your new home.

5/5

Google

After having 6 other estate agents value my house, Leigh from Morton Reeves was head and shoulders above them all. There was no pushy sales pitch, just good honest, friendly advice. We immediately put our house up with Morton Reeves and it was sold within 2 weeks. Leigh did all the viewings, provided feedback and kept us informed throughout. On top of all of that, he also recommended solicitors, surveyors and removal firms. All in all, Leigh was just brilliant and i can't recommend Morton Reeves enough.

Paul · 16 June 2020

Agent replied · 15 June 2024

Thanks Paul, I hope you are now settled in your new home.

5/5

Google

Massive thank you to Leigh, this is our third sale through him and he hasn't let us down yet! Achieved a great price for us and was always on hand. It wasn't the easiest sale due to issues outside of ours and Leigh's control but Leigh was always professional and skilled to resolve any concerns. Wouldn't hesitate to use Leigh and Morton Reeves in the future.PositiveResponsiveness, Quality, Professionalism, Value

David · 16 June 2022

Agent replied · 15 June 2024

You are very welcome, always a pleasure to work with you.

5/5

Google

We had the mandatory three quotes for our bungalow sale and were so pleased we chose Morton Reeves, Estate Agents. It helped that our Solicitor had recommended them too! We dealt principally with Paul Sullivan who, from the outset, proved highly professional and personable. He kept in touch with regular updates and advice and even though the sale was protracted, he kept the faith with us until the joyous day of exchange! We, in turn, therefore, highly recommend Morton and Reeves.

Lydia · 28 November 2024

Agent replied · 11 December 2024

That is very kind of you to say, thank you so much.

5/5

Google

Paul Sullivan was unfailingly helpful and kindly gave me lots of advice. His photographer took numerous incredibly good pictures of the flat and its views. Paul kept me informed throughout the process, made things as easy as possible for me and helped to chase the solicitors. I couldn't ask for bettter and trusted him implicitly.

Valerie · 20 August 2023

Agent replied · 15 June 2024

Thank you so much for your very kind words.

5/5

Google

Although I was purchasing a property up for sale with Morton Reeves, Leigh treated me as his own client from the word go. He was always very professional and went out of his way to ensure any and all viewings and questions were satisfied. Come crunch time of exchange and then completion he was always in communication and pushing the process along. I would have no hesitation in highly recommended Morton Reeves to family and friends. Thanks Leigh.

Jon · 16 June 2020

Agent replied · 15 June 2024

Very kind words Jon, Thank you

5/5

Facebook

After having 6 other estate agents value my house, Leigh from Morton Reeves was head and shoulders above them all. There was no pushy sales pitch, just good honest, friendly advice. We immediately put our house up with Morton Reeves and it was sold within 2 weeks. Leigh did all the viewings, provided feedback and kept us informed throughout. On top of all of that, he also recommended solicitors, surveyors and removal firms. All in all, Leigh was just brilliant and i can't recommend Morton Reeves enough.

Paul · 17 September 2019

Agent replied · 22 February 2026

Many thanks Paul!

5/5

Google

As first time buyers my wife and I needed a lot of advice and guidance about the whole house buying process. We were so lucky that the house we viewed (and have now just exchanged contracts on) was being managed by Morton Reeves. There is no "hard sell" like with other agents that we experienced and Leigh and Cheryl have kept in touch and been really helpful and understanding throughout. I really can't recommend them enough, and have already advised another family member to use them when they start looking in the near future. Simply the best around.

David · 17 June 2019

Agent replied · 15 June 2024

Thanks David

5/5

Google

I used Morton Reeves to sell my house earlier this year. Having only bought previously over 15 years ago, I was pretty clueless what was involved in the whole process. Leigh was exceptional from start to finish, a real attention to detail making sure I was constantly kept in the loop and, more importantly for me, that I understood all of the processes involved. It ended up being super smooth thanks to his efforts and hard work. I can highly recommend Morton Reeves.

Martin · 17 June 2019

Agent replied · 15 June 2024

Thank you Martin, i hope all is well.

5/5

Google

I would highly recommend Morton Reeves. The process for selling our parents house from point of advertising to completion was very quick. Cheryl was in touch on a very regular basis, giving us updates from our buyers. The house was our parents and a very emotional sale for myself, brother and sister. Going with a smaller Estate Agent definitely made the process easy and their professionalism was first class. I would definitely use Morton Reeves again in the future.

Jacki · 17 June 2019

Agent replied · 15 June 2024

Thats kind of you to say. Thank you

5/5

Google

My partner and I recently purchased our first home together through Morton Reeves. From our initial enquiry right to collecting the keys on completion day, Paul Sullivan provided us with an excellent, efficient, and professional service which cannot be faulted. Thank you to Paul for your guidance and professionalism. We will certainly come back to Morton Reeves in the future.

Rosie · 12 December 2022

Agent replied · 11 December 2024

That's very kind of you to say, we hope you enjoy your new home

5/5

Google

I recently used Morton Reeves to sell my family home of many years. Leigh was very understanding of my situation and couldn't have been more helpful. He has many years experience and was able to find the right buyers to suit the property. Everything was handled very professionally and Leigh was always on hand to answer any questions I had. He definitely made the whole process easier for me. I would highly recommend him and his team.

Karen · 17 June 2019

Agent replied · 15 June 2024

Thank you Kam, pleased that we could help!

5/5

Google

I had previously tried to sell my house 18 months ago and the experiences I'd had with High Street agents was not good - particularly William Brown who I found to be very aggressive with no results! I didn't know who to use until I was recommended to Morton Reeves. I have to say that they are very professional - I never had to 'chase' them for information or to take any action. They kept me well informed every step of the way and most importantly of all, from day 1 we had results with viewers and within the space of about 3 weeks we had a buyer. They show the property to its best advantage through photos and video and I can't recommend them highly enough.

Audrey · 17 June 2016

Agent replied · 15 June 2024

Thank you for your wonderful feedback Audrey, we're delighted to be of assistance!

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Questions about Morton Reeves Estate Agents Norwich

Has Morton Reeves Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Morton Reeves Estate Agents, Norwich won Gold.

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