5/5
TrustpilotErica was brilliant today showing us…
Erica was brilliant today showing us around a house She was very knowledgable and gave us plenty of time and was always willing to answer any questions
Trusted Agent profile · Norwich
Minors and Brady Norwich reviews
★★★★★
2,370 reviews across 2 platforms
107 Unthank Road, Norwich, NR2 2PE
Part of Minors and Brady, see every office.
Minors's office in Norwich, at 107 Unthank Road, is rated 4.9 out of 5 across 2,370 reviews on two platforms, including 583 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Minors won in 2026.
Reviews
Every review we hold for the Norwich office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotKessingland House Viewing
Thank you to Hannah for showing us around at Number 75.Very friendly and professional and waiting for us when we arrived.An excellent representative of Minors & Brady, many thanks Hannah.
5/5
TrustpilotConnie is an absolute star!
Connie has taken time to send me properties that fit my criteria. She has organised external/ virtual viewings for me as I live 4 hours away and it's a challenge finding the time to come up. This means I'm able to gain access to this market which is very fast moving and competitive. Thanks, Connie. You are absolutely brilliant at your job!
5/5
TrustpilotMet Liam Upton at the appointment
Met Liam Upton at the appointment , very personable and knowledgeable about the property . He had a nice style about him and very likeable! Informative and helpful. Thank you Liam
5/5
TrustpilotClaire was exceptional
Claire was exceptional. She went above and beyond what we would expect and helped us through a difficult sale. Well done Claire, we had a large wine to toast you :)
5/5
TrustpilotThanks Ruby!
After being let down the last 2 days on the trot by 2 other estate agents it was a breath if fresh air to be met at the property by Ruby who was very welcoming and efficient, she was also able to answer all of our questions again something quite rare these days as all our other viewings we have been told to contact the office with any questions.
5/5
TrustpilotFantastic Advert
Really impressed so far, Kirsten has been really efficient with getting my property onto the market and the brochure is fantastic. Thank you for all your hard work!
5/5
TrustpilotHannah Graver made the viewings easy
Hannah Graver made the viewings easy. Good communication, professional and enthusiastic. Good experience.
5/5
TrustpilotMagenta
Magenta was very welcoming and very helpful Going above and beyond with her service
5/5
TrustpilotGood Service
Minors and Bradey found us great buyers and Cass kept us up to date every week during the purchase period. Really good service. We will use them again.
5/5
TrustpilotWonderful team here
Wonderful team here, really thankful for how helpful and lovely Beth has been😊
5/5
TrustpilotBeth Linton was fantastic at her job
Beth Linton was fantastic at her job. Quite impressive.
4/5
TrustpilotRosie was very helpful
Rosie was very helpful from start to finish, even with all the delays and issues with the house sale. Thanks for all your help!
5/5
TrustpilotGreat results every time.
Our thanks go to Ange Henderson for her handling of our house sale. I have had dealings with Ange on three separate occasions and she has always done a fantastic job of finding a buyer in a matter of weeks. Her follow up is always timely and helpful too.
5/5
TrustpilotBooking for a viewing was fast and easy…
Booking for a viewing was fast and easy Steven was also very helpful to
5/5
GoogleRosie was brilliant, always kept me up to date. Called me with updates, and always called me back. No question was too much trouble. Thank you
5/5
TrustpilotVery good service
Mia was very competent at her job of showing us around the house we visited. I also found her to be friendly and easy to relate to.
5/5
TrustpilotThank you to Liam
Thank you to Liam for all your help showing us round a new property we wanted to view. Positivity and helpfulness was on point, I hope you go far. Thanks,
5/5
TrustpilotSamuel Carpenter is the man to see
Samuel Carpenter is the man to see if you require rental property. First Class Service!Goes the extra mile every time, should you need assistance. Top Man
5/5
GoogleJames was polite, helpful and knowledgeable. He had all the information needed and was well prepared.
1/5
TrustpilotAVOID
If I could give a minus rating I would. AVOID at all costs. Put an offer in on one property that was NOT put forward until advised by another agent that they legally have to put all offers forward. Contacted this agent to say same & was told they’d now happily do this what was my offer, I said the same as will be in your records after my viewing…there was nothing on record. Months after this the property appeared on the market for £30k less than I’d originally offered this is after returning to the market several times. The seller could have had £30k more & completed a lot sooner due to me being a cash buyer with no chain & the said property being empty. Blatant lies told to my Solicitor that I’d been made fully aware of holes/damage to carpets by themselves & the seller - I’d never even met the seller! The property was rented out & many faults were covered. Sales details included items in kitchen, everything had been removed due to it being owned by the tenant-including induction hob in details but no cut out in work surface! I relayed all of this & was told the property was worth £240-£250k, I’m £10k in on putting this property in a liveable state & not yet finished, but no way does this make it £250k let alone more. Their loyalty is to their sellers & getting the best price possible is one response I was given when I pointed out the faults I was not aware of until the tenant had moved out. I moved in & had a problem that I requested advice from the seller via this company, seller couldn’t help so they said if I gave them the information they’d like to be helpful in researching this on my behalf and would call me back…..mmm no call back received. The unprofessional & rudeness of some staff is unbelievable let alone unacceptable.
5/5
TrustpilotMinors and Brady
Rosie was so helpful, friendly and efficient at every stage of the process of buying a house. We were very grateful for her support and expertise.
5/5
TrustpilotLovely service
Luke Savins was very prompt in organising and arrangements for viewings and securing a holding deposit- they were very helpful with everything, would definitely recommend to anyone who asked.
5/5
TrustpilotJoe is so professional and giving us…
Joe is so professional and giving us amazing suggestions. Thank you!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
The Trusted Agent 2026 results for Minors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Questions about Minors and Brady Norwich
Has Minors and Brady won any awards?
Yes. Minors and Brady won Trusted Agent in The Trusted Agent 2026 awards.
