Trusted Agent profile · Norwich
★★★★★
2,360 reviews across 2 platforms
107 Unthank Road, Norwich, NR2 2PE
Part of Minors and Brady, see every office.
Minors's office in Norwich, at 107 Unthank Road, is rated 4.9 out of 5 across 2,360 reviews on two platforms, including 583 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Minors won in 2026.
Every review we hold for the Norwich office, from every platform, shown as written. First names only.
4/5
TrustpilotExtremely supportive and provided a…
Extremely supportive and provided a truthful assessment and details about the new property as well. I just wish they had relayed the honest information to the team who was aggressively pushing the sale by upping the asking price over the phone instead of effectively negotiating with the vendor.
5/5
TrustpilotExcellent service
Hannah was waiting for us at the property we were to view. She was very helpful in showing us the house . We also saw another house the same day also with Hannah and again very helpful . We are hoping to purchase one of the properties.
5/5
TrustpilotGreat Service
The after sales team, particularly Aysegul Capti, were very helpful in pushing the sale of my property through as quickly as possible. They provided an update each week, and made the process easier.
5/5
TrustpilotClaire Wilson @ Minors & Brady
Claire Wilson @ Minors & BradyMany thanks to Claire and the other staff at Minors and Brady for a thoroughly professional service and for ensuring that we were promptly informed of progress during our purchase.
5/5
GoogleJames was great, he was friendly, chatty and not at all pushy. He knew the answers to our questions, didn't rush us and let us walk round again on our own. Very happy with the service received. Thanks James Hodgson
5/5
TrustpilotFriendly and helpful
Rosie and the team played an active part in my purchase. I am a very busy person and Rosie always kept me informed of progress, thus saving me time from having to chase for information. I would recommend Minors and Brady. Thank you
5/5
TrustpilotRosie from Minors and Brady
Rosie from Minors and Brady Kept us update on every aspect of our sale It took longer than expected which was no fault with Minors and Brady Rosie was there liaising regularly with both conveyancers to keep both ourselves and our buyers updated We would not hesitate to recommend Minors and Brady Thank you for your hard work Rosie
5/5
TrustpilotExcellent experience
Thank you James for being prompt, courteous and helpful with our two viewings. You made our viewings relaxed and easy. You were able to answer any questions we had with confidence and clarity. We would definitely use Minors and Brady again.Patrick and Carole
5/5
TrustpilotI recently had the pleasure of dealing with Samuel
I recently had the pleasure of dealing with Samuel Carpenter for a client of mineI have dealt with 1000's of Estate agents up and down the country and he and the team were exceptional Courteous, professional, empathetic at all times 100% recommend Samuel and his colleagues
5/5
TrustpilotAbsolutely amazing service
I would love to hand it to aysegul capti who was dealing with a purchase for are first and forever home. She was absolutely amazing at her job as the vendors estate agent. Wish she was our solicitor and mortgage advisor. She do not stop chasing and will hunt people down who was ment to be working on are side and which choose to ignore us. But aysegul would always get back to us and go out of her way to find the excuses and hold ups. Star would refer her as the rottweiler lol. Thanks so much merry Christmas and happy new year 🎉
5/5
GoogleKirsten was really helpful and accommodating with making any changes that I requested, to list my property for sale. Karol was great at running me through the process of selling my first property. Lee M and Dan O, also super helpful answering any questions I had. Thank you!
5/5
TrustpilotA very Big Thank you to Jessica Kemp…
A very Big Thank you to Jessica Kemp for taking me over the finishing line on my first ever property purchase. Making the whole procedure very smooth & easy for me .The whole team has been very efficient & a pleasure to deal with .
5/5
TrustpilotGreat experience
Magenta Rose was friendly and knowledgeable. Although we didn't end up buying the house she showed us, Magenta could not have been more helpful. She knew about the property, answering all of our questions, and clearly had a good relationship with the homeowner too.
1/5
TrustpilotMinors & Brady won't leave us alone
We considered using Minors & Brady to market our home and had one of their agents visit to talk about it; after speaking to two other agents we went with a different company. The property hasn't sold, so they have called us to try and persuade us to let them market the house. We've told them we're not interested in using them and not to call again. They have called us about once every three weeks for the last nine months and despite being told extremely clearly, over and over again, that we will not use them, they keep calling. I've told them to delete my number and never call again but they keep calling. Pushy, irritating, aggressive people who absolutely will not take no for an answer. Please stop harassing us, you are appalling people and based on this experience there is no way we would ever use your services.
5/5
TrustpilotJess from the after sales supported me…
Jess from the after sales supported me every step of the way. Kept me up to date and would always return any query in good time. Thank you Jess and team :)
5/5
TrustpilotAysegul Capti at M&B
We exchanged contracts today to buy a house marketed by M&B. It hasn’t been easy - our vendors then got stuck in a long chain beyond their control.I just wanted to say how impressed we’ve been with Ayse. She has worked very hard pressing each stage of the chain, keeping us informed, and listening to me whine. I think she has probably ridden the emotional roller coaster with us. My call log shows about a billion calls - most initiated by her calling to update & assure us.She started today by getting on to all the conveyancers (who are of variable quality) to make sure they started their process, chased it through the day, and rang me as soon as we had a result.I think people think estate agency is easy and don’t realise the value of a good agent when everything else gets stuck. The presentation of the house we were buying was good (but not overstated) but I think the real value for our vendors has been Ayse’s diligence.
5/5
TrustpilotService with a smile
I have been a landlady for a while with Minors & Brady and Sonya has been a perfect hands-on property manager for my portfolio and I would recommend her to help you. She always gets back to you with speed and politeness. I recommend her.
5/5
GoogleI found Minors & Brady to be very helpful in all aspects of the sale,and a special thanks to Rosie for keeping me updated at all times.
Dear David, Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Rosie, we will be sure to share your kind words with her. We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process. Kind regards, Team M&B.
5/5
TrustpilotVery good estate agents and easy to…
Very good estate agents and easy to deal with. Particularly Conner with the sales process and Megan with aftersales. They are proactive and straight forward in the way they handle the sales process.
5/5
TrustpilotGreat experience
It was a pleasure doing business with Rosie Turley and her colleagues at Minors and Brady. Rosie was efficient and courteous and dealt with every query promptly. She communicated with all parties in a coordinated manner and kept everything moving along. Many thanks to all.
5/5
TrustpilotMinors & Brady were brilliant…
Minors & Brady were brilliant throughout the purchase of the property I bought. Jasmin particularly went out of her way to make it a smooth transaction. Very happy & would definitely recommend
5/5
TrustpilotMinors and Brady are the bedt…
Chris Fulcher has been very helpful with the initial purchase of my apartment. He was friendly and very approachable.The people arranging viewings were also nice friendly people. Minors and Brady are the number one in my book!
5/5
GoogleLauren from Minors and Brady was absolutely amazing! From start to finish she was super supportive providing us with updates and chasing things up. You can tell she really had our best interests at heart and went above and beyond to try and make our experience as stress free as possible! I cannot thank her or any of the team enough for all the work they’ve done for us.
5/5
TrustpilotLovely personable and professional
I was shown round a bungalow today by Leah Baker, she was very personable and professional nothing was too much trouble when I wanted to check out it the loft space.Thank you Leah
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Minors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Minors and Brady hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Norwich.
Yes. Minors and Brady won Trusted Agent in The Trusted Agent 2026 awards.
