Every review we hold for the Norwich office, from every platform, shown as written. First names only.
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5/5
GoogleJasmine Fitt and 3 others at Minors & Brady helped my Husband and I find our new home in Norwich after we had a nightmare situation happen with another agency leaving us homeless the day before our move!
I immediately started looking for another property as we had all our belongings packed up in a van ready to move from London to Norwich the following morning.
When I called M&B to enquire about viewing the property and explained our situation to Jasmine, she moved with so much urgency and organised a next day viewing of the property. Her colleague Elliot Stubbs who was in office on Coronation Bank Holiday day received our offer and put it through to the landlord.
We were then was handed over to Luke Savins who confirmed the landlord accepted our offer and then spoke with him to sort out paying our deposit. He was super attentive to the the urgency of the situation and efficient with any questions we had about the entire process.
Once everything was received, I then liaised with Beth Linden to complete the rest of the application and everything was processed in one week she ensured everything was super speedy!
Overall had an amazing experience with everyone at Minors and Brady and we are so grateful for them saving us and finding our new home here in Norwich.
They not only have great staff, but really good properties. My Husband and I will definitely be using their services in the future when we start looking for our forever home to buy here in Norfolk.
Thanks for your amazing teamwork!
Yidah Β· 17 June 2023
Agent replied Β· 16 June 2024
Dear Yidah,
Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with a number of our team members and you had a quick and easy process with us.
We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process.
Kind regards, Team M&B.
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5/5
TrustpilotHighly recommend Jessica Kemp at Minorsβ¦
Highly recommend Jessica Kemp at Minors and Brady. She has been a great help assist with the Purchase of our house. She kept us up to date with everything that was going on and answered all questions when required. Thank you Jessica π
Nick Β· 9 September 2024
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5/5
TrustpilotReview for Cassie Creak
Cassie has been really friendly and helpful. Any question, big or small, was answered in a timely manner. I got updates on the purchase of my property quite often so I never felt in the dark throughout the whole process. Thank you.
Rebecca Β· 23 September 2024
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5/5
TrustpilotFantastic
Elle was great, friendly and knowledgeable on all the properties we viewed. She endeavoured to find out what we really wanted and gave honest feedback regarding the properties. I'd highly recommend her she did a fantastic job! Thanks again elle and keep up the good work!
Charlie Β· 17 July 2024
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5/5
TrustpilotMinors and Brady
I have found Minors and Brady to be the best estate agents in the area. They provide clear timings and updates on house viewings and Adelaide is very professional and clear and provides regular updates. We were with Joe for a number of viewings and he was also very helpful.
Tom Β· 4 May 2024
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5/5
GoogleMagenta was very helpful showing us the property we were viewing.
Having provided general feedback, I asked a few supplemental questions so hopefully M & B will get back to me soon.
Generally informative without sales pressure so good :-)
Peter Β· 21 October 2024
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5/5
Trustpilot1st house selling experience
Selling a house for the first time is a bit of a worry and can be quite stressful, I chose minors and Brady (Connor R) as the estate agent. Connor made everything seamless and stress free! Very quick and professional with a very good outcome.
B Β· 31 July 2024
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5/5
TrustpilotJoe was on time for our viewing andβ¦
Joe was on time for our viewing and provided an informative tour of the property. He was also able to answer a number of questions about the area, the current owners and the house itself, whereas other agents often say "call the office". Thanks Joe!
Samuel Β· 29 July 2024
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5/5
TrustpilotBig thanks to Jessica she has beenβ¦
Big thanks to Jessica she has been brilliant in dealing with the purchase of our new home . Very proactive kept as informed as to what and when thing were happening I would definitely recommend Minors & Brady to anyone. Regards Tony
Tony Β· 16 September 2024
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5/5
TrustpilotConnor from minors and Brady
Connor from minors and Brady has been a massive help through the process of buying our first home. Been very pleased with the service and how heβs communicated to ourselves to ensure a smooth transition. Thank you again.
Ellie Β· 16 November 2024
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5/5
TrustpilotElliot has been nothing but amazingβ¦
Elliot has been nothing but amazing through the process of me looking for a rental!From his first informative email to the phone calls, he has been on top of things! If he promised to give a call back, he did just that. Being from South Africa and moving across to another continent, Elliot has honestly been such a pleasure to deal with and so helpful.
Natasha Β· 26 April 2023
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5/5
TrustpilotA great estate agents
A great estate agents with a great one on one contact. They helped me sell my house quickly and it's now going through. Minors and Brady are hugely professional and trustworthy. A huge shout out to Lewis Hunt who took great care in learning about my property to be able to show prospective clients round and sell it to them on my behalf! Thank you!
Francesca Β· 25 April 2023
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5/5
TrustpilotSonia was fantastic when she wasβ¦
Sonia was fantastic when she was showing myself and my daughter around one of the properties I wanted to rent. She was very talkative and always engaging with myself and answers all the questions that I ask. I would happily have her show me other properties
Louise Β· 6 July 2024
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5/5
TrustpilotMegan Clarke has been an absolute starβ¦
Megan Clarke has been an absolute star as my after-sales advisor. Throughout the process Megan has been friendly, polite and patient. Keeping me regularly updated and in the picture of how the purchase was going. Thank you Megan.
Gina Β· 13 November 2024
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5/5
GoogleWe viewed an property with James Hodgson from Minors & Brady and were extremely impressed by his knowledge and understanding of our requirements - he was very helpful and would highly recommend James and Minors & Brady for your property search requirements
Michael Β· 12 September 2024
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5/5
GoogleJames was extremely informative about the property & made the whole visit very relaxing. We were very impressed with his selling skills especially with trying to get a valuation of my own property, but didnβt feel any pressure at all in doing so. Very impressed with the communication between the team & myself
Tracey Β· 17 February 2024
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5/5
GoogleRosie was very helpful during our process, mostly getting back to us within hours of asking questions and communicating efficiently with the sellers. Thank you!
Annabel Β· 19 November 2023
Agent replied Β· 16 June 2024
Hi Annabel,
Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Rosie, we will be sure to share your kind words with her.
We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process.
Kind regards, Team M&B.
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5/5
GoogleThoroughly recommend Minors & Brady especially Rosie. She has been excellent throughout the process of our first house purchase. Great communication and advice. Thank you!
Angelika Β· 19 November 2023
Agent replied Β· 16 June 2024
Hi Angelika,
Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Rosie, we will be sure to share your kind words with her.
We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process.
Kind regards, Team M&B.
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5/5
GoogleWe had a perfect experience with Minors & Brady! Kris and his team have been unbelievably helpful, supportive, patient and knowledgeable in what was a completed transaction!
The amazing family we were purchasing the property from were very understanding too! The deal was expertly engineered by Kris, who we would certainly keep in contact with when we are in a position to use an estate agent again in the future!PositiveResponsiveness, Quality, Professionalism, Value
Neil Β· 17 June 2022
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5/5
GoogleWe recently purchased a property through Minors and Brady. And after our offer had been accepted, Rosie in the after sales team was very helpful. I would like to thank her for all of her help in the after sales section of our purchase as she continued her help right up until completion. I would also like to give a special thanks to Joe Richards in the lettings department for his exceptional work.
Scott Β· 17 June 2022
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5/5
TrustpilotFriendly service from Rosie and the team
Big thank you to Rosie for helping us along in buying our first house! The quick and comforting responses to the issues we had along the way put us at ease and helped us stay calm through the process. Would definitely recommend working with the Minors and Brady team :)
Consumer Β· 17 April 2024
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5/5
TrustpilotClaire Wilson has been extremelyβ¦
Claire Wilson has been extremely helpful and efficient throughout the sale and always available to help. Her regular updates were good to receive if not always what I wanted to hear. She works her position really well and we look forward to meeting her in person.
Ms Β· 28 June 2024
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5/5
GoogleI viewed a property in N2 Norwich and was highly impressed with the professionalism and positivity that Sam showed to both myself and the vendor (who was present in the house as we looked around). Sam has clearly built up a trusting relationship with the vendor and he equally helped put me at my ease and answer questions in a very personable and informative manner. A great representative of Minors and Brady. Thank you.
Stone Β· 20 October 2023
Agent replied Β· 16 June 2024
Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our team and giving special kudos to Sam.
We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process.
Kind regards, Team M&B.
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5/5
TrustpilotJessica Kemp was very professional andβ¦
Jessica Kemp was very professional and kept us in the loop all the time. She checked in with us on a regular basis to see if she could help in any way and was very approachable and customer focused. Would recommend her π
MUSCHAMP Β· 18 August 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.