Every review we hold for the Norwich office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRosie Turley has been looking after the purchase of our house. She has always been great at communicating with us and very responsive to any queries we have. I would definitely recommend Rosie when purchasing a house.
Katie · 20 October 2023
Agent replied · 16 June 2024
Dear Katie,
Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Rosie, we will share your kind words with her.
We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process.
Kind regards, Team M&B.
★★★★★ 5/5
TrustpilotProfessional Service
My purchase through the Norwich branch has been a positive experience especially, the efforts of Rosie Turley. From the purchase of the property when I dealt with Charlie Harkness, through to the friendly but professional and timely nudges from Rosie Turley of the after sales team. She ensured that everything run smoothly and we have completed today. Thanks very much for all your help. I will surely be doing business with you again soon.
Xelagem · 1 June 2023
★★★★★ 5/5
TrustpilotA great experience
Claire Wilson was really great as the after-sales lead on both the sale of our old property and the purchase our new property, both of which were through Minors and Brady. Claire was always professional, supportive and pushed hard to make sure things stayed moving forward.
Daniel · 16 December 2024
★★★★★ 4/5
TrustpilotOverall we were happy with the service…
Overall we were happy with the service provided by Minors and Brady. In particular Nagilla Santos who was respectful, helpful and professional during a testing completion process. Going forward I would suggest re-thinking who to introduce as buyers as our overseas buyer made the process so much more challenging and there stressful.
Shelley · 15 September 2024
★★★★★ 5/5
TrustpilotPurchasing through Minors & Brady…
Cass was assigned to manage my purchase process following agreement to completion. She was extremely helpful, she chased Solicitors & gave weekly progress reports. She liaised with the sellers as required & was always very professional & quick to respond. Minors & Brady as an Estate Agents were excellent. They allowed us the time we required at the property on a number of occasions & were very supportive throughout the buying process.
Judith · 26 July 2023
★★★★★ 5/5
Trustpilotprofessional and efficient
Today we exchanged contracts on my elderly father's new home. Claire Wilson went above and beyond, and kept us fully updated every step of the way. She was an absolute pleasure to deal with, efficient, polite and professional. Highly recommend Minors & Brady. Thank you so much Claire.
Catchy · 12 November 2024
★★★★★ 5/5
GoogleIzzy is amazing; she really made us feel comfortable; she even offered us to help going around the properties; very detailed information. We would definitely want to visit more properties if Izzy will be there to show us around.
Thank you again. Izzy I hope to see you soon,
Yogita · 28 October 2024
★★★★★ 5/5
TrustpilotA massive thank you to Ange for helping…
A massive thank you to Ange for helping me sell my house, she went above and beyond, always there when I needed her, even with the merge of 'Ange & Co' and 'Minors and Brady' Ange was still always there for me . Highly recommend 10/10 ✨️
K · 26 November 2024
★★★★★ 5/5
TrustpilotA protracted sale
A protracted sale, due to the various factors of the various legal teams once buyers had been found through minor & Brady. Many hurdles to cross and frustrating at times to say the least but Rosie Turley of Minors & Brady kept smiling through! Good and frequent communication and a positive attitude throughout. Well done Rosie you keep me sane.
Martin · 18 April 2024
★★★★★ 5/5
TrustpilotCassandra Creek from Minors & Brady was amazing!
Cassandra Creek from Minors & Brady was amazing throughout the whole process of selling my house. During some testing times Cass was excellent at listening to my needs and being able relay this back to the buyers with sensitivity and professionalism. l can't thank Cass and her team enough,. Thank you!
Gonul · 23 September 2024
★★★★★ 5/5
TrustpilotRegular updates and reassurance
Thankful to have had Claire Wilson progressing our house purchase. We were reassured by her regular updates and very grateful for her promptness in returning calls and answering our queries. She coordinated and communicated very effectively with all other parties involved and we always felt 'in the loop'. We would like to thank Claire for all her help.
Sue · 23 May 2024
★★★★★ 5/5
TrustpilotVery efficient!
Just completed and exchanged on my house, just wanted to say a huge thank you to Jess who has been brilliant throughout the sale. She was always on hand to answer any of my questions and reassure me and get the sale pushed through as quickly as possible. Thank you again Jess for being great! 😊
Abbey · 27 June 2024
★★★★★ 5/5
TrustpilotJoe was punctual answered any queries…
Joe was punctual answered any queries promptly and gave helpful advice.He has a good manner and is a credit to your company.He was unfailingly knowledgeable about the property.He politely asked about my situation and understood that I was unable to put in an offer as my property only came on the market yesterday sincerely Margaret Midgley
Margaret · 26 June 2024
★★★★★ 5/5
GoogleSo far, so good!
All our thanks to Connie, she really is a superstar - kind, supportive, attentive! We've not had to worry about a thing! I am blessed to use M&B and to be in the company of lovely people on the phone! x
Collie · 19 December 2024
★★★★★ 5/5
TrustpilotRosie Turley was amazing throughout the…
Rosie Turley was amazing throughout the process. Kept me informed as the seller throughout the process and maintained regular contact even if there was no update she would inform me of such. Liaised with the buyer as well as my solicitor. I would highly recommend Rosie and Minors Brady. Thank you for such a positive and stress free sale.
Keeley · 1 May 2024
★★★★★ 5/5
GoogleMy praise here goes to your after sales team…predominantly Rosie Turley. Simply put, without her tenacity, hard work (at least twice contacting me out of her normal working hours to ensure this sale held together) and her patience (which was tried way beyond human boundaries by our buyer’s solicitor!) this sale would not have crossed the line.
Minors and Brady you are very, very lucky to have her! She kept us calm and sane at THE most trying of times.
Would highly recommend your services. Thank you and a very Merry Christmas to you all. X
Sophie · 18 January 2024
Agent replied · 16 June 2024
Hi Sophie,
Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Rosie, we will be sure to share your kind words with her.
We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process.
Kind regards, Team M&B.
★★★★★ 5/5
GoogleRosie was fantastic with getting the sale our property over the line and helping navigate some of the trickier patches of the conveyancing. The photos were superb, and Minors & Brady as a whole were incredibly responsive and helpful with all of our queries and worries.
Daisy · 3 December 2024
★★★★★ 5/5
TrustpilotWe recently purchased a property…
We recently purchased a property through Minors and Brady and it was a great pleasure to deal with Claire Wilson. Claire was very consistent in terms of keeping us updated and has made the process easier especially as the journey of selling and purchasing concomitantly was a bit stressful for us. Thanks for your help Claire!
Melisa · 20 June 2024
★★★★★ 4/5
TrustpilotPretty Good
Just purchased my 2nd home, this time around a lot better and would recommend Claire, they gave me an update every week and kept me in the loop. Only down side is when originally spoke to them and what was promised on the phone wasn't reflected in the contract and fee applied but maybe i should of checked it
Callum · 20 April 2024
★★★★★ 5/5
TrustpilotMinors and Brady staff were pleasant…
Minors and Brady staff were pleasant from the first day I called to make my enquiry. They made certain to explain details to me. James was pleasant from the get go and then Samuel took over and has been patient and helpful throughout the process. I would gladly recommend Minors and Brady and Samuel Carpenter.
Itoro · 3 July 2024
★★★★★ 5/5
TrustpilotMinors are helpful
Megan from minors and Brady couldn’t have been helpful enough nothing was too much trouble, anything we needed help with Megan was there on the end of the phone doing what she could to make our selling and buying process as easy as possible. So thank you for everything
Kara · 10 October 2024
★★★★★ 5/5
GoogleWe had a great experience with Minors and Brady, they were quick to respond and get a viewing booked, we met Sophie Wright for our viewing, who was very welcoming and knew all the answers to various questions we had. After meeting lots of different estate agents, Sophie was just the right amount of professional, whilst getting to know us as individuals.
Rachael · 17 February 2024
★★★★★ 5/5
TrustpilotClaire Wilson Superstar!
Would just like to thank Claire Wilson for all the work she has done on our house sale. She has gone above and beyond, quite often doing our solicitors work for them, and has chased the whole chain on multiple occasions. A great asset to the company.
Daniel · 7 November 2024
★★★★★ 5/5
GoogleRosie Turley was amazing throughout , and very patient as well and always has listened to me and played very positively . Rosie Turley is truly a great team member of Minors & Brady.
Raghib
LoserLeaf · 20 October 2023
Agent replied · 16 June 2024
Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our team and giving special kudos to Rosie - she'll be so pleased.
We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process.
Kind regards, Team M&B.
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