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haart reviews

4.6

★★★★★ Excellent

159 reviews across 2 platforms

Unit 5 - Earlham House Earlham Road, Norwich NR2 3PD

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haart's Norwich office at Unit 5 - Earlham House Earlham Road is rated 4.6 out of 5 across 159 reviews on two platforms, including 140 Google reviews rated 4.8. The 19 Facebook count is for the whole business. Checked 9 October 2026.

Google logo

4.8 / 5

140

Reviews on Google

This office

Facebook logo

2.9 / 5

19

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Norwich office, from every platform, shown as written. First names only.

5/5

Google

I must commend all who work at Haart Golden Triangle Norwich as very dedicated individuals. There Manager is highly motivated and as a seller myself found that she will help in every way possible to ensure a sale goes through with very few problems. The Manager is very professional and a very friendly individual who will help with any problems that arise. Well done Haart.

Maurice · 20 March 2021

Agent replied

Dear Maurice, thank you for your feeback, it is very much appreciated, best wishes to you both for the future, Kind Regards Joanne

5/5

Google

I had a fantastic experience using Haart. Marie made it a very special, bespoke service taking time to create a beautiful film with great accompanying copy. I think it made my house stand out from the rest online and in fact got an offer the day of the open house.

Holly · 20 March 2023

Agent replied · 26 August 2023

Hi Holly, thank you ever so much for your kind words about Marie Smith-Norton who is our Branch Partner in Golden Triangle, I will of course advise her of this kind feedback and hopefully we can help you out again in the future.

5/5

Google

From the first meeting to value our property Joanne was professional and approachable. She has a very upbeat attitude which gives confidence. Nothing is too much trouble. When showing prospective buyers round she treated our home, us, and the clients with complete respect and strictly adhered to COVID-19 regulations. I would recommend her to anyone.

Rosemary · 20 March 2022

Agent replied · 20 June 2024

Hi Rosemary Thank you for your kind review, Joanne is an integral part of our team here at Norwich Golden Triangle, Haart Sales.

5/5

Google

My brother and I have worked with the Haart Golden Triangle team on a number of occasions over 7 years, and they have been absolutely amazing each and every time. We've mainly been helped by Danielle and Joanne, but the whole team are absolutely excellent - always extremely helpful, diligent, efficient and professional. I wouldn't hesitate to recommend Haart Golden Triangle to any of my contacts.

Mr · 29 July 2019

Agent replied

Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received and thank you for the recommendation. Best Regards Jo @ the team at haart Golden Triangle

5/5

Google

Marie was incredibly helpful and answered all our questions about the house. When we decided to put an offer in she was prompt with passing messages between us and the vendor.

Ross · 20 March 2024

Agent replied · 26 August 2023

Hi Ross, thank you ever so much for your kind review about Marie Smith-Norton here at Haart Norwich Golden Triangle, we will be sure to pass on your kind words, Kind Regards, Haart.

5/5

Google

Haart were truly awesome in helping us to sell our home. They were very supportive when our original buyers pulled out and very quickly were able to get us back on track with an alternative buyer. They worked very hard to get the sale over the line and I wouldn’t hesitate to use them again.

Charlotte · 20 March 2025

Agent replied · 20 June 2024

Hi Charlotte Thank you for your positive feedback on the service Victoria and Marie have provided throughout the sale of your home. Your comments will be passed on to them both.

5/5

Google

Thank you to Joanne and all the team at golden triangle branch! So very very helpful and enthusiastic with my house sale . And friendly too. They have gone above and beyond my expectations. Full of enthusiasm and energy and work so hard to get the sale! Always keeping me Informed , can't praise them highly enough. Thank you so much!

Della · 20 March 2020

Agent replied

Dear Della Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received from the team. Kind Regards Joanne

5/5

Google

We highly recommend Rosie Palgrave Moore who has made every possible effort to help us find our perfect house! She has been consistently friendly, helpful and professional and has taken time to help us get to know the local area. She is always a pleasure to work with, provides sound advice and clearly has a wealth of experience with all aspects of properties.

Paul · 20 March 2019

Agent replied

Dear Paul and Vicki Oliver, We hope to see you soon! Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst helping you purchasing your new property. Best wishes Rosie

5/5

Facebook

Looked at a few properties through these guys and it was the best experience I've had. I was welcomed by a friendly woman by the name of Emily and she was fantastic from start to finish,throughout the viewing she maintained a professional manner,overall pleasant experience. Unfortunately we didn't end up taking the property but I would highly recommend Emily Spall-Hanson to anyone looking to rent/buy.

Daniel · 18 May 2017

Agent replied · 23 February 2025

Thank you so much for your 5star review, from the haart sales team.

5/5

Google

We have had the pleasure of dealing with Victoria Reek at Haart Norwich throughout the viewings and offer stage. At every step she has been extremely professional, yet personal, keeping us updated on communications from the vendor, and going above and beyond in her endeavours. We highly recommend her as an agent.

Chloe · 20 March 2025

Agent replied · 20 June 2024

Thank you for your comments. We are delighted that you have the ideal investment property with our Golden Triangle branch.

5/5

Google

My mother and I have been looking for a place to buy in Norwich and are most impressed with the service provided by this estate agent. In particular, we would like to thank Joanne, Jordan and Rosie who have all been extremely helpful and shown great professionalism; they're a pleasure to deal with and a credit to Haart. Thank you!

Rupert · 4 December 2019

Agent replied

Dear Rupert, thank you so much for your positive comments about haart Norwich Golden Triangle! With Best Wishes Joanne & the team at haart

5/5

Google

Dear Joanne Thank you for being so professional in selling my mothers house at a price above the asking price. This is one thing less I have to think about with regards to my mothers ongoing care. Can you please send my special thanks to Rosie for being so patient and understanding during the sales process. Regards David Walpole

David · 20 March 2020

Agent replied

Dear David Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We wish you all the best for the future. Kind Regards Joanne & Rosie haart Norwich Golden Triangle

5/5

Google

Joanne Pennells and her team did a great job with the sale of our house in Hethersett. As requested Haart dealt with all potential buyers without bothering us with viewings etc. We did not quite achieve the sale price that we had hoped for but fortunately a cash buyer was found which made the sale very fast. I recommend this highly professional team.

Stephen · 9 December 2016

Agent replied

Dear Stephen Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property and wish you and Colleen all the best for the future. Best Regards Joanne

5/5

Google

Victoria was very professional, friendly and helpful. This lady kept me updated and would contact me and keep me updated with any progress. I found this a very positive process and felt valued as a customer. Thank you Victoria

Katrina · 20 March 2023

Agent replied · 23 October 2024

Thank you for your kind review, the team at haart

5/5

Google

We just want to say how extremely happy we are with the service and professionalism we received from Rosie on the sale of our home. Rosie is very friendly, who went out of her way to make everything run as smoothly as possible, constantly keeping us up to date throughout the process. We couldn't recommend Rosie enough. Thank You

Emma · 20 March 2019

Agent replied

Emma , Thank you so much for this positive feedback. It's been a pleasure to work alongside you in selling your home and we hope your onward move is as much of a positive experience. Best wishes Rosie Palgrave-Moore

5/5

Google

Roxy and Victoria at Haart Norwich have been absolute stars in helping us navigate our purchase. It seemed to be a tricky chain but their expert communication meant that we felt secure that we were in safe hands at all times. I would not hesitate to recommend them.

Ruth · 20 March 2025

Agent replied · 8 December 2024

Thank you Ruth for taking the time to leave feedback on your experience with both Roxy and Victoria, it is highly appreciated. many thanks from Haart Golden Triangle.

5/5

Google

Both agents I have met from this branch have been very professional and have put me at ease with the house buying process. Joanne is very quick at responding to all my email queries and has been incredibly helpful getting our offer accepted and the process so far. Highly recommend my experience with Haart Golden Triangle.

Natalie · 20 March 2020

Agent replied

Thank you for your review Best Wishes for the future in your new home

5/5

Google

We cannot thank haart enough for all their hardwork, communication, keeping us up to date, with the sale of our house. We had used them previously and they were so good, we used them for this sale and the rentals dept for our 2nd property. … More

Sharon · 27 March 2025

Agent replied · 4 May 2025

Thanks for leaving such a detailed review of your experience selling with haart golden triangle! We are delighted by your recommendation and wish you all the best in the future.

5/5

Google

Rosie has been fantastic, and very helpful. She has gone out of her way to ensure the our purchase of the property went smoothly. I have found Rosie and other staff members at Haart Golden Triangle to be very friendly and accommodating throughout. I would definitely recommend Haart Golden Triangle, for the sale or purchase of a property.

Louise · 20 March 2019

Agent replied

Dear Louise, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Best wishes Rosie

5/5

Google

Hi just like to say a big thank you to all the staff at Haart. They were brilliant from day one. Helped me understand everything and always on the case to keep me updated. A special thank you to Hayley who kept me updated daily, lovely person to talk to. David Crowe

Darkgoblin74 · 20 March 2021

Agent replied · 20 June 2024

Hi david Thank you ever so much for your kind 5 star review about us here at Haart Norwich, this is very much appreciated. Kind Regards Haart

5/5

Google

We've had an excellent experience with Jackie at Haart - she was so friendly and helpful as we bought our first home in Norwich. Great service keeping us updated and helping us through the whole process! I would definitely recommend Jackie and the Haart team in Norwich, they've helped make the process so smooth!

Lottie · 20 March 2019

Agent replied

Dear Lottie Williams, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such … More

5/5

Google

Aaron was friendly and personable. He had excellent knowledge of the areas around Norwich and worked incredibly hard to find us the right house. He took the time to understand what we were looking for and kept in touch regularly without being pushy. Our search was made a lot easier thanks to him.

Yzelle · 29 July 2019

Agent replied

Dear Yzelle, thank you very much for your kind words, good luck with your purchase. Best Regards Joanne @ the team at haart

5/5

Google

Jo and Hayley were fantastic! It was a stressful and delayed sale due to probate and slow solicitors but Jo and Hayley went above and beyond to provide updates and keep the communication flowing. Nothing was too much trouble for them.

Roddy · 20 March 2022

Agent replied · 20 June 2024

Dear Roddy Thank you so much for your review, we wish you every happiness in your new home. Best wishes Joanne haart

5/5

Google

I would like to thank Joanne for helping me when I got locked out of my flat. After trying to get help from many people, being let down by the locksmith and left outside in icy conditions. Joanne contacted my landlord and made me a hot drink until a spare key arrived.

Liza · 29 July 2019

Agent replied

Thank you Liza Pazate, we really appreciate your positive review! Kind Regards Danielle & the haart team.

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Questions about haart

How many reviews does haart have?

haart's Norwich office has 159 reviews across two platforms: 140 on Google, 19 on Facebook (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is haart's rating?

haart is rated 4.6 out of 5 across all 159 reviews, and 4.8 out of 5 on Google from 140 reviews, checked 9 October 2026.

Where is haart's Norwich office?

haart, Unit 5 - Earlham House Earlham Road, Norwich NR2 3PD.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.