Trusted Agent profile · Norwich

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Fine & Country Norwich reviews

4.5

★★★★★ Excellent

111 reviews across 1 platform

12 - 14 Queen Street, Norwich, NR2 4SQ

Fine & Country's office in Norwich, at 12 - 14 Queen Street, is rated 4.5 out of 5 across 111 reviews on 1 platform, including 111 Google reviews rated 4.5.

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4.5 / 5

111

Reviews on Google

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Norwich office, from every platform, shown as written. First names only.

5/5

Google

Julie Vassar is highly recommended: she has been essential in helping close a very difficult transaction.

Frazpas · 28 May 2020

Agent replied · 28 May 2023

Many thanks for your 5 star review of our services and in particular my colleague Julie, its much appreciated!

5/5

Google

Julie Vassar is highly recommended: she has been essential in helping close a very difficult transaction.

Fraser · 23 March 2020

Agent replied · 24 August 2024

Many thanks for your 5 star review of our services and in particular my colleague Julie, its much appreciated!

5/5

Google

Fabulous service yet again from F&C! I’ve sold 3 houses with them in 15 years. Never fail to deliver - beats the other agents hands down

Victoria · 23 March 2024

Agent replied · 27 November 2023

Thank you so much for your lovely review, its very much appreciated. Please don't hesitate to contact us again in the future, we'd be very happy to help once again.

5/5

Google

All staff were absolutely amazing from the initial quotation on getting our best selling price through to home showings and managing our sale through to completion. I cannot rate them high enough fantasy well done Fine & Country Norwich

Stephen · 23 March 2023

Agent replied · 28 May 2023

Hi Stephen, thank you for your kind words. The Fine and Country Team send their best and really enjoyed helping you move. Best Regards Fine and Country Norwich

4/5

Google

Darren Warren came into our house and had real passion for it. It is a unique house being an old rectory. Darren also saw lots of potential buyers might be attracted to. He was very informative and polite.

Laraine · 23 March 2023

Agent replied · 28 May 2023

Thank you for taking the time to write your lovely review of my colleague Darren, it's much appreciated Laraine.

5/5

Google

Had a great easy going experience with our letting agent Kai who has been super informative and attentive throughout. We have officially got our keys and cant wait to enjoy our new house:)

A · 23 March 2023

Agent replied · 28 May 2023

Thanks so much for your lovely review of Fine and Country and my colleague Kai, it's much appreciated.

5/5

Google

The best estate agents by far from start to finish. Nothing is too much trouble and it's great to talk to the same person,especially Natasha,so you don't have to keep repeating yourself! …

Mark · 8 October 2019

5/5

Google

Kai the 'Lettings Manager' has just helped us acquire a tenant with brilliant efficiency. She is extremely knowledgeable, polite, helpful and offers a complete management service in house.

Beka · 23 March 2023

Agent replied · 28 May 2023

Many thanks for the 5 star review of our services and my colleague Kai in particular, its much appreciated!

1/5

Google

Being generous with one star

John · 25 July 2024

Agent replied · 24 August 2024

Dear Mr Avery, Thank you for your review, I am very happy to arrange a meeting to discuss the service you have received from Fine & Country. Please feel free to call me on 01603221888 or email me richard.billings@fineandcountry.com I look forward to hearing from you. Kind regards Richard

5/5

Google

Thank you once again for great service from the staff of Fine and Country Norwich this is my 6th transaction with them in ten years.

Penguin6884 · 23 March 2023

Agent replied · 28 May 2023

Many thanks for the 5 star review, its much appreciated. We look forward to helping you with the 7th!

5/5

Google

We have nothing but praise for Fine and Country Norwich. All the staff were pleasant, helpful and service minded individuals, who also worked brilliantly together as a team. They did everything they said that they would, keeping us up to …

Thomas · 8 October 2019

Agent replied · 28 May 2023

Many thanks for your 5 star review, its much appreciated!

5/5

Google

We both bought and sold houses through Fine & Country last year. They were professional from start to finish, commencing with Cameron, who visited to value our house, the professional photographer and the very high quality of the brochure …

Ruth · 8 October 2019

Agent replied · 28 May 2023

Many thanks for your 5 star review of our services and my colleagues, its much appreciated!

5/5

Google

Professional service every time.

Mansour · 23 March 2024

Agent replied · 1 October 2023

Thank you so much for your lovely review, we wish you all the best in your new home.

5/5

Google

Totally Recommend! Professional property show rounds, good local knowledge, professional negotiation and liaison.

TB08 · 23 March 2023

Agent replied · 28 May 2023

Many thanks for the 5 star review, its much appreciated!

2/5

Google

Tried to get in touch to enquire about several properties but agents from two different branches were unhelpful and disinterested. I ended up giving up with them.

Ed · 23 March 2021

Agent replied · 28 May 2023

Sorry you found our services lacking during the pandemic, it was a stressful and difficult time for all involved and hopefully something we won't have to go through again. Please give us another try if you're house hunting in the future.

1/5

Google

Do not touch with a barge pole. Incompetent, two faced, lazy and untrustworthy. I will never buy a house marketed by these people. Tell your friends.

Richard · 23 March 2020

Agent replied · 28 May 2023

Dear Mr Willsher we note your comments and having reviewed the file can see no reference to anything other than a professional and courteous service provided to you throughout, although we appreciate the outcome was not as you had hoped … More

5/5

Google

All the staff were great, they kept me constantly updated. Couldn’t have asked for anything more! Thankyou to all the Norwich team xxx

Holly · 23 March 2020

Agent replied · 28 May 2023

You're very welcome Holly, many thanks for your 5 star review, its much appreciated!

5/5

Google

Very professional service. Advertised our property both for rent and for sale, and provided great photos, description of our property and confidence in their service.

Nick · 23 March 2019

Agent replied · 28 May 2023

Many thanks for your 5 star review, its much appreciated!

5/5

Google

It's a good city to live in having many tourist destinations near to it

Anmol · 23 March 2024

1/5

Google

As a buyer I was made to feel that my business was not particularly welcome. The person on the other end of the phone actually seemed to find it quite amusing that they couldn't / wouldn't arrange a viewing for me, despite us travelling …

Bob · 8 October 2019

5/5

Google

Having used Fine & Country over the Summer months to sell our house we would not hesitate to recommend them. From the very start at having our house valued through to arranging viewings and then onto exchange & completion the professional …

SALLY · 8 October 2019

4/5

Google

Did the job just right!

Sharon · 23 March 2020

Agent replied · 28 May 2023

Many thanks for your review, its much appreciated!

5/5

Google

Both sold and purchased through Fine & County. Very professional service and after sales. Very grateful they found us our dream home and they made it a smooth as possible. Would recommend them if you are thinking of selling.

Nicola · 23 March 2018

5/5

Google

Efficient and courteous

Ryan · 23 March 2020

Agent replied · 28 May 2023

Many thanks for your 5 star review, its much appreciated!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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