Fine & Country Norwich reviews

★★★★★ 5/5

Google

From start to finish, this was an extremely professional and personable experience, the advice on pricing was spot on. Once we had a buyer, everything was proactive resulting in a hassle free and pleasant sale, All at Fine and Country where excellent, friendly yet professional, and I thank them for their efforts. We would definitely use them again.

Paul · 16 September 2024

★★★★★ 5/5

Google

Fine and Country Norwich have been professional and knowledgeable. I would like to give special thanks to Tamsin who has been an absolute delight, thank you for all your help🤩 5 Star👍 …

Anna · 23 March 2023

★★★★★ 5/5

Google

We were delighted with the service from Fine & Country Norwich, from start -- with Richard Cook and his sales team - to finish, with Philippa Martinez in After Sales. We felt we were in safe hands and, despite the ups and downs that are an inevitable part of most sales, everything possible was done to make it happen and for it to be as stress-free as possible for us, as vendors. Thank you, team!

Susan · 23 August 2023

★★★★★ 5/5

Google

Shout out to a fantastic charasmatic team that is fine and country norwich. You will recieve a phenomenal service with that caring touch that most agents tend to miss out. If you are looking for an EA that goes that extra mile then look no further, they should be very proud of what they do and are a credit to the fine and country name.

Kai · 23 March 2024

★★★★★ 5/5

Google

We bought our wonderful new home through Fine & Country, we found them very pleasant to deal with, very professional and we were kept up to date with regular communications, they were very responsive to our requests and we would recommend them to all for any house moves.

Mark · 22 December 2024

★★★★★ 5/5

Google

Definitely would recommended the Norwich office, everyone in the team we dealt with, mainly Tammy, Richard and Phillippa were efficient and focussed and achieved a successful outcome despite numerous challenges.

Andy · 23 March 2023

★★★★★ 4/5

Google

Fine & Country Norwich offers top-notch real estate services with a dedicated team possessing extensive local knowledge. They excel in both buying and selling properties, ensuring smooth transactions. Their focus on luxury properties is evident in their high-quality listings and personalized service, making them a prime choice for premium real estate needs in Norwich.

Scranny · 23 August 2024

★★★★★ 5/5

Google

The service from Fine & Country Norwich was second to none. Very accommodating, professional and polite and no request was too much trouble 5 stars

Jonathan · 23 March 2023

★★★★★ 1/5

Google

I've taken my time to write this review because I wanted to make sure the facts I had were substantiated and cross reference my experience with that of others. To anyone wanting to RENT with this excuse for a company, don't bother unless you are absolutely minted, aristocratic, come from a long line of wealthy people, or have millions in the bank. I'm writing this because they are disgusting in their practices and how they approach anyone they see as 'lesser' than what they represent. They are ELITIST, will not touch you with a barge pole if you don't have what 'they' deem as a 'modest' income, then will lie through their teeth that the 'vendor' has other people lined up or 'the property is now off the market', within 24 hours of them excitingly encouraging you and categorically confirming the property is available. It's important people read this and understand, because I have seen posts all over social media whereby as soon as you claim you are a lone parent, estate agents instantly shun you and assume you must be antisocial or claiming state benefits (no right to judge anyone who does!) One of the first things she said to me was 'are you on Universal Credit', at first I thought, why would they ask that, because Universal Credit (as we all should by now know) does not imply you are on benefits, people that work 60 hour weeks get Universal Credit, but of course, it made sense, the reason she was asking was basically a 'posh' more reasonable sounding way of asking 'are you on benefits.' To anyone reading this who has been turned down for the above reasons inclusive of those who have children, my heart goes out to you, I'm sorry you had to go through that, because I only did it ONCE, I set my heart on a property and they snatched it from me in such a judgemental fashion, I won't be going any further with my hunt for a house, we are just going to buy what we want. What it does to you physically & mentally isn't worth sacrificing your mental wellbeing for. The 3 bed barn conversion in Gisleham (Church Farm Barn), they knew I had my heart set on it, saw my financial details which was a disposable income of 5k per month, but because I said I had mobility issues and lone parent to 2 children, they judged me, then sent me a ridiculous email clearly lying through their back teeth as to why (friends of his want to rent it). If they think I'm going to believe that story they can think again, especially where this was 9 weeks ago and the property has only just come off the market, and within the email she made sure to cover her back by saying; 'the property will stay on the market until he advises us otherwise.' They're an ELITIST company, if you're not throwing pound signs at them, they will chew you up and spit you out. Disgusting in 2024 you're querying whether someone is on 'Universal Credit' because in that moment you feel as a company you're 'better' than us 'lesser mortals', even though I don't claim any means tested state benefits. There are people out there with children who have ambition, on benefits, have successful careers, divorced etc that need a roof over their head or want a better life for themselves, you don't have ANY right to judge them all in the name of lining your pockets from someone that matches the 'elite' criteria you seek. I now turn over 7k per month, good luck with your 'elite' crowd, people like myself and many others out there are the type to pay our rent on time and unproblematic, those who you think are better will be the first ones to give you grief because of their status! If you're a lone parent (male or female) and struggling to find an estate agent who will take you seriously after constantly filling out those forms, you're not going mad, THEY are the problem, not you. These people lack integrity, morals and are unscrupulous to a fault, save yourself the bother and use platforms such as Open Rent that bypass estate agents.

SJ · 16 September 2024

★★★★★ 5/5

Google

Very helpful, marketed it well and always kept me informed of what was going on.

Christine · 17 October 2025

★★★★★ 5/5

Google

Have recently come in to contact with Fine and Country, Norwich via their Fakenham branch. Tiffanie has been managing a property for me. Sorting tenants and making sure all runs smoothly for both them and me. It's like having a mutual …

Natasha · 8 October 2019

★★★★★ 5/5

Google

From the initial valuation to the sale of our property in Garvestone the Norwich team have been amazing. From Richard to Philippa we have had cheery updates and encouraging words all through the process. Moving can be a hugely stressful experience but with this team behind you it will really improve your chances. Thank you all so much and all your hard work was greatly appreciated.

Kaysieq · 26 July 2023

★★★★★ 2/5

Google

We found it incredibly difficult getting hold of the agent and ended up contacting the seller directly on 2 occasions after phone calls were not returned. An offer from us was also passed on to the seller when we hadn't officially put an offer forward at that point. That said, on the occasions we did get to speak to the agent, they were incredibly nice and apologetic. Unfortunately for us though, the lack of communication made our experience with this agent stressful and therfore would be very hesitant to deal with in the future.

Laura · 22 September 2021

★★★★★ 1/5

Google

Phoned the branch to sell our house, told the sales team would call us, they didn’t. Waited 2 weeks, filled in an online form asking for a valuation. A week later still no contact. Needless to say won’t be bothering a third time.

Emily · 21 May 2024

★★★★★ 5/5

Google

Amazing letting agent, the most hassle free move I've ever had! Tiffanie is very friendly and accommodating to requests. I could highly recommend Fine & Country!

Babak · 23 March 2021

★★★★★ 5/5

Google

Provided a very reliable and professional service, and did everything they could to help our purchase along.

Jack · 9 April 2025

★★★★★ 5/5

Google

Fine and Country have been nothing short of amazing. The service my partner and I have received from start to finish has been second to none and cannot thank them enough for keeping the tracks of the transaction in motion, allowing us to move into our forever family home. I cannot recommend them enough.

Craig · 23 March 2023

★★★★★ 5/5

Google

Richard was extremely professional, independent and responsive during out buying process.

Martin · 23 March 2022

★★★★★ 5/5

Google

We were very happy with the service received from Fine & Country - Norwich. The team were excellent and between Natasha and Richard we could always find out what we needed to know. Post sale the service continued to be excellent with Philippa and Emma in the after sales team. This is the third time I have used them and would have no hesitation in recommending.

Jonathan · 12 October 2020

★★★★★ 5/5

Google

After 6 months with another agency, and a difficult property to sell, our move to Fine and Country paid off. The whole team performed admirably and were all approachable, efficient and helpful. We would happily recommend the agency to anyone hoping to sell.

Piers · 23 August 2023

★★★★★ 5/5

Google

First class service. Helpful and encouraging throughout the sale of our property

Alan · 3 March 2025

★★★★★ 5/5

Google

Brilliant service and communication throughout our time with fine and country especially from Kai who helped us out multiple times, was prompt in getting answers and responding back where necessary. 5 star service.

Chloe · 23 March 2024

★★★★★ 5/5

Google

Just bought an unusual property with Fine & Country. Excellent communication throughout the process without feeling pushy. Richard (b) was amazing and super helpful, even dropping the keys off. Would highly recommend!

Tom · 23 March 2024

★★★★★ 5/5

Google

The team at F&C Norwich made what could have been a very difficult and protracted process as easy as possible. A very professional team who dealt with issues patiently and in a calm manner. Every person I have spoken to has been an absolute pleasure to deal with. Thank you all.

Beccy · 23 March 2019