5/5
GoogleWilliam mills was helpful, informative and professional making my experience looking for a property the best it could have been, couldn’t have asked for a better service.
Agent replied · 22 May 2026
Thank you Maddie for your kind review
Trusted Agent profile · Norwich
Verified
AbbotFox Norwich reviews
★★★★★
1,195 reviews across 4 platforms
Kingsley House, 2a Upper King Street, Norwich, NR3 1HA
AbbotFox's office in Norwich, at Kingsley House, is rated 4.5 out of 5 across 1,195 reviews on four platforms, including 677 Google reviews rated 4.3. It won Trusted Agent in The Trusted Agent 2026 awards.
677
Reviews on Google
This office
164
Reviews on Facebook
This office
233
Reviews on Yell
This office
121
Reviews on Trustpilot
This office
Awards
The Trusted Agent 2026 results for AbbotFox, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Norwich office, from every platform, shown as written. First names only.
Google4/5
GoogleAlways very helpful! Lovely people in the shop, and always know how to help. Have used them for two years finding student properties and they have both been really great! Only complaint is the woman who showed us round a property both this year and last year, she really didn't know anything about the houses, was just referring to a sheet, and if the answer wasn't there we'd have to talk to someone else.
5/5
YellGreat service
The communication from the whole team was great. No matter who I spoke to, they came across as polite, friendly and knowledgeable. Would definitely recommend the team to anyone looking to sell.
Agent replied · 8 October 2026
Thank you Claire for your kind review
5/5
FacebookWe had a great experience with AbbotFox. We were shown a few properties by Karen and she was super friendly and helpful. Very reassuring to see all covid precautions taken seriously too. Highly recommend!
Agent replied · 27 August 2026
Thank you Emily for your review
5/5
FacebookStaff are extremely knowledgeable about the property market, are willing to listen and understand your requirements. Great service and Curtis is very helpful and courteous.
5/5
YellThanks
Great Service from the lettings team a special thank you to Louie!
5/5
YellGreat Work!
Thank you Josh for helping with my water issue.
5/5
GoogleabbotFox are a brilliant company with an amazing admin team who are very quick to respond. Just wanna say massive thanks to Ed, he was amazing.
Agent replied · 22 May 2026
Thank you for your kind review
5/5
GoogleI found James Moore very understanding and quietly thorough.I felt that he was reliable and thoughtful.
Agent replied · 22 May 2026
Thank you Laura for your kind review
1/5
GoogleKeep cancelling appointments , promised a housing viewing but than the property has been let later.
Agent replied · 22 May 2026
Hi Annabel, can you please call the office and ask for our branch manager.
5/5
GoogleDealt with Jack at abbotFox. He was a great help in finding us our new home, I would highly recommend!
1/5
GoogleVery disappointed with the service Had a call every two weeks from jamie asking if i am still interested in the property and if my offer was still up …
Agent replied · 22 May 2026
Will, customer service is very important to us. We always recommend that you check your junk mail just in case an email slips through. Please do contact us so that we can have a chat with you.
5/5
GoogleAbbotFox manage my rental properties and do a great job keeping me up to date. Communication is great and all the staff have been friendly and responsive to all of my needs.
Agent replied · 22 May 2026
Thank you Paul for your review
5/5
YellFantastic Property Management
Great from start to finish. Thanks Property Management Team
5/5
FacebookJust to say a big thank you to Colin mckenzie who helped us find our new home! Thank you for all your help �.
5/5
GoogleThe service I have received has been truly remarkable, I would highly recommend Abbotfox to anybody looking to renting a property. …
Agent replied · 26 August 2024
Thank you Al for your kind review
5/5
GoogleReally quick to fix maintenance issues in the property that I rent. Nicola in particular was always professional and kept me updated on the repairs.
Agent replied · 26 December 2024
Thank you Saffron for your kind review
5/5
GoogleGreat customer service from abbotFox. Lauren in particular was so helpful, any query I had she was able to help with quickly. Would definitely recommend.
Agent replied · 22 May 2026
Thank you Hannah for your kind review
1/5
GoogleArrogant and condescending. Clearly have an issue talking to folks from with ethnic minority backgrounds.
Agent replied · 22 May 2026
Hi Mike, you are not on our system. This review is either meant for another business or it's not a true review, therefore we have reported it.
4/5
GoogleThey are efficient, helpful and knowledgeable. I am pleased of the super customer service provided..
Agent replied · 22 May 2026
Thank you Sheila
5/5
GoogleMany thanks to Abbotfox :Lettings / Sales team ,especially to Evlyn ,Daniel ,Jamie ,Jack and Elliot and all the other agents for being always helpful and professional during these challenging times.
Agent replied · 22 May 2026
Thank you Gabriela for your kind review
5/5
YellService
Wonderful service, thank you James and Nicola!
5/5
Yellthank you
Very, very helpful. Thank you James
5/5
GoogleWilliam took time to help and explain everything to me in person when I picked up my keys. Very thankful for his kind service
Agent replied · 22 May 2026
Thank you Erika for your kind review
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about AbbotFox Norwich
Has AbbotFox won any awards?
Yes. In The Trusted Agent 2026 awards: AbbotFox, Norwich won Trusted Agent.
