Trusted Agent profile · Norwich

Verified

AbbotFox Norwich reviews

★★★★★ Excellent

1,195 reviews across 4 platforms

Kingsley House, 2a Upper King Street, Norwich, NR3 1HA

AbbotFox's office in Norwich, at Kingsley House, is rated 4.5 out of 5 across 1,195 reviews on four platforms, including 677 Google reviews rated 4.3. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.3 / 5

677

Reviews on Google

This office

Facebook logo

4.6 / 5

164

Reviews on Facebook

This office

Yell logo

5.0 / 5

233

Reviews on Yell

This office

Trustpilot logo

121

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Want AbbotFox to help?

Send AbbotFox a message.

What do you need help with?

AbbotFox will use your details to contact you about this. See our privacy notice.

Awards

The Trusted Agent 2026 results for AbbotFox, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Norwich office, from every platform, shown as written. First names only.

5/5

Google

Excellent service from Samantha as always. Would always recommend to my friends & family.

Suzyf36 · 22 May 2023

Agent replied · 22 May 2026

Thank you Suzy for your kind review

5/5

Google

Excellent service, really responsive, great communication - looking forward to dealing with them further

Ruth · 22 May 2023

Agent replied · 22 May 2026

Thank you Ruth for your kind review

5/5

Facebook

David Musgrove was very alert to my needs and very helpful. I'll let you know if he finds the rental of my dreams!

Sylvia · 26 May 2017

5/5

Google

We used abbotFox for our sale and found them excellent. They were responsive, marketed the house very effectively, and were a pleasure to deal with, being both personable and professional.

Bethany · 22 May 2021

Agent replied · 22 May 2026

Thank you Bethany for your review

5/5

Facebook

Very impressed with them. A lady called Karen showed me round, very aware of hygiene and social distancing, so no risk. She was very friendly and helpful, great customer service skills.

Maureen · 2 February 2021

Agent replied · 27 August 2026

Thank you Maureen for your review

5/5

Google

We had very good experience with abbotfox. They explained everything before we move in to our flat. Thanks to Tony.

Maheswari · 22 May 2019

1/5

Google

I would give this agency 0 out of 5. We rented from this company in September 2017 until present, however their services ended at the point of rental contract being signed. …

Martin · 8 October 2020

Agent replied · 22 May 2026

Hi Martin, first of all I'd like to thank you for renting through us since 2017. We will look into this matter for you. Regards Julie

1/5

Google

Made us homeless at the start of our tennancy, performed multiple illegal visits to the property (Never calling to give 24 hours notice)

Brennan · 22 May 2022

Agent replied · 22 May 2026

Hi Brennan I have passed your review onto our manager. Please call us on 01603 660000 to discuss.

5/5

Google

Very professional and considerate company to sell through. Would definitely use again and recommend to any prospective buyers or sellers in the area.

Aidan · 22 May 2022

Agent replied · 22 May 2026

Thank you Aidan for your kind review

5/5

Google

I was looking for a student let and was very impressed with William Mills, he was extremely helpful and provided a great service.

Charlotte · 22 May 2022

Agent replied · 22 May 2026

Thank you Charlotte for your review

1/5

Google

Ignorance, unresponsive, uninformed are only few of their qualities! Absolute waste of time!

Matthew · 22 May 2023

Agent replied · 22 May 2026

Hi Matthew, we cannot find a Matthew on our system. Can you please call the office and give your full name so we can investigate this for you.

5/5

Google

Extremely happy with the way my property has been handled, would highly recommend.

Victoria · 22 May 2023

Agent replied · 22 May 2026

Thank you for your kind review Victoria.

5/5

Google

Having now bought/sold two properties with Jack at AbbotFox I can't rate his level of professionalism high enough. We were expertly guided through the whole process step by step.

David · 22 May 2021

Agent replied · 22 May 2026

Thank you David for your review

5/5

Trustpilot

Abbott Fox have been managing my rental…

Abbott Fox have been managing my rental property for four years.Their service has been second to none throughout,quickly finding and vetting new tenants to the highest standards.They have efficiently and expertly dealt with any issues with the property.All staff have been brilliant but I must especially mention Roma whose outstanding efforts meant I quickly got new tenants without fuss,just excellent service throughout.Arthur

Arthur · 3 February 2021

5/5

Google

Tony was more than helpful and went out of his way for us, very happy with our experience :-)

Millie · 22 May 2019

5/5

Trustpilot

After having dealt with the sales team…

After having dealt with the sales team at AbbotFox I would highly recommend them. They were efficient in their responses, experienced and knowledgeable. As we were first time buyers, it was important for us to find the right home and AbbotFox helped us do that with no stress! I would not hesitate to work with the team at AbbotFox again, thank you!!

Customer · 28 January 2021

5/5

Facebook

I rented an apartment from AbbotFox last year and found them highly professional. Jack responded promptly whenever I had any queries. The whole rental was incredibly smooth. Would highly recommend.

Corbin · 26 January 2021

Agent replied · 27 August 2026

Thank you Corbin for your review

5/5

Facebook

Excellent service, especially from Mike. Unfortunately my circumstances changed and I was unable to continue with the rental however the customer service I experienced was second to none. Thanks, Mike!

Laura · 22 January 2021

Agent replied · 27 August 2026

Thank you Laura for your review

5/5

Yell

Tenant

Thank you for assistance with the deposit claim. Very swift service :)

SamW-8828 · 3 June 2023

Agent replied · 4 October 2026

Thank you for your kind review

4/5

Google

William helped us out when we came to view for lettings, and we're looking forward to hear back and get some viewings!

Stevenakaox · 22 May 2022

Agent replied · 22 May 2026

Thank you Steven for your kind review

5/5

Google

I dealt with a lovely lady called lauren, she was super helpful, and made the whole experience very easy and friendly .

Jennifer · 22 May 2022

Agent replied · 22 May 2026

Hi Jennifer thank you for your kind review

5/5

Facebook

Recently moved into a rented apartment and Nicola helped make this process as smooth as possible. Highly recommend abbotFox, great service, thank you!

Charlie · 29 March 2022

Agent replied · 27 August 2026

Thank you Charlie for your kind review

5/5

Google

Excellent service, Elliot kept me well up to date throughout the process and i was moved in wjthin a week.

Will · 22 May 2018

5/5

Yell

Superb

Superb from start to finish. I cannot rate the team highly enough for all the work they have done for me in the sale. Thanks

OscarM-29 · 8 December 2021

Agent replied · 4 October 2026

Thank you for your kind review

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read AbbotFox's Google reviewsLeave AbbotFox a review

Questions about AbbotFox Norwich

Has AbbotFox won any awards?

Yes. In The Trusted Agent 2026 awards: AbbotFox, Norwich won Trusted Agent.

Want AbbotFox to help?

Send AbbotFox a message.

What do you need help with?

AbbotFox will use your details to contact you about this. See our privacy notice.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent