5/5
Barry and the team offered a brilliant service would happily recommend them
Trusted Agent profile
★★★★★
83 reviews across 2 platforms
Suite 2, First floor, Unit B, Balbir House, Norton Green Road, SG1 2LP
Butler Residential's Norton Green Road office at Suite 2 is rated 5.0 out of 5 across 83 reviews on two platforms, including 73 Google reviews rated 5.0.
Every review we hold for the Norton Green Road office, from every platform, shown as written. First names only.
5/5
Barry and the team offered a brilliant service would happily recommend them
5/5
Barry made the whole purchasing procedure very stress free for us from the first viewing. He was very professional and friendly and answered any questions we had. During the purchase he was very responsive and went above and beyond to chase the solicitor we used for updates. As first time buyers he really made the experience great. Would highly recommend Butler Residential.PositiveResponsiveness, Quality, Professionalism
5/5
Butler Residential are a family run business, Barry & Laura go above and beyond your expectations. It is their attention to detail, they listen to what you want and give the best advice. No rubbish sales talk, just to get your business, they are experts in the property market, and give their honest and professional opinion & advice. We highly recommend this fantastic company, they knock the socks off the other Estate agents, who are so predictable and just want your money, for doing very little.
5/5
Whilst selling my house through modern auction, Butlers were assigned as my estate Ageant. I could not recommend Butlers enough. Very high quality and thorough service provided with no stone left unturned to provide online viewers with the best shopping experience through the current situation. I was always updated with news and feedback and reassured at all stages of the selling process. 5*
5/5
Butler Residential are a family run business, Barry & Laura go above and beyond your expectations. It is their attention to detail, they listen to what you want and give the best advice. No rubbish sales talk, just to get your business, they are experts in the property market, and give their honest and professional opinion & advice. We highly recommend this fantastic company, they knock the socks off the other Estate agents, who are so predictable and just want your money, for doing very little.
5/5
We sold our home through Burtlers in the recent difficult climate of property market!. From the initial visit to my home , I knew I will use their services because the advice started from the best time the property will be listed to taking the right photos of the property.It was flawless service. I thought that was a good service already at this point , then they went beyond and above to ensure viewing was conducive by arranging block bookings . I was updated regularly in a timely manner and property was sold within 2 weeks! However I dont think will could have completed the sale if it wasn't for their delligence as we had a bad experience with Solicitors. Amazing customer service Very experienced and personable team. If there was 5 star rating+++ I will give this company. R.Cornwall
5/5
Would give more stars if possible. Barry and Liam have been absolutely brilliant from start to finish buying our first home. Very clear and upfront with any important information we needed, Completely genuine and full contact with them throughout the process. They constantly helped us with our solicitors to get everything on track and completed to help the seller and us massively. I genuinely believe they love what they do and it shows by everything they have done for us. Very much had the personal touch and brilliant with very challenging solicitors. All ways going above and beyond, THANK YOU VERY MUCH!!!
5/5
We have used other estate agents before, but Butler Residential went the extra mile by helping, not only with the sale of our house, but also negotiating the purchase of our new home with professionalism, Barry was helpful and clear at every stage. We would definitely recommend Butler Residential 100%PositiveResponsiveness, Quality, Professionalism, Value
5/5
Best in class service. Can’t ask for better agents for our property purchase. As first time buyers, they put my partner and I at peace and kept us updated every step of the way. Genuinely can’t recommend them enough. 10/10 and will always be grateful for their help.
5/5
Barry, Liam and Laura are a family run business and recently sold our home, they were fantastic from start to finish and always at the end of the phone when we needed them, the photos of our home were amazing and made our property stand out from other similar properties, thank you for making our move stress free. We highly recommend them and will be recommending them to anyone moving home.
5/5
Barry is a brilliant estate agent. My partner and I bought our first flat and Barry guided us through the entire process. He made the process really enjoyable for us. Highly recommend.
5/5
Having known Barry for the best part of 10 years and worked with him for a large number of those, I can honestly say you will not find a better Estate Agent. Completely different from the rest; he is 100% honest and up front with people, aiming to make a real and genuine difference to people and their home moves. His forward thinking marketing ideas set him apart from the rest, whilst always giving each and every customer his full attention. Knowledgeable, friendly and committed - He's by far the best Estate Agent I've worked with, you won't be disappointed!
5/5
Barry, Liam and Laura have been excellent estate agents for us when selling our home, right from the start with the fantastic photos Laura took of the house, the great advice and support from Liam and Barry. They are always contactable and …
5/5
Barry and Liam Have been an absolute pleasure to work with during our purchase process! The process took around 7 months and during this time they both worked tirelessly hard to ensure that all of our answers were addressed, every update …
5/5
From the very first viewing up until the day we moved into the property Barry at Butler Residential was so very attentive, knowledgeable and supportive. I highly recommend using Butler Residential for any of your conveyancing needs and we …
5/5
Barry was extremely diligent and helpful when it came to chasing up an issue. I would recommend his services and say that you would receive a far more personal service with him, rather than the high street estate agents.PositiveResponsiveness
5/5
Absolutely thrilled with the service from Liam and Barry at Butler's Estate Agents! From start to finish, they went above and beyond to ensure my experience was seamless and stress-free. Their dedication, professionalism, and personal touch …
5/5
Barry is extremely professional and punctual at all times. Would highly recommend to all and a lovely finishing touch with a gift waiting for us at our new home - thank you once again Barry and team.PositiveResponsiveness, Quality, Professionalism
5/5
We were first time buyers and Barry could not have been more friendly and helpful to us! From the beginning he encouraged us to ask any questions we wanted to ensure we understood all the steps involved and so we didn’t feel pressured. It was so helpful to us as first time buyers to have someone who we felt we could trust and who ensured we didn’t feel silly asking those questions. After we had our offer accepted he kept us up to date and guided us as the sale progressed both through the Butler Residential website and WhatsApp. This also meant we could contact Barry at any time. He even answered and helped sort picking up our keys when he was isolating with Covid! He has been up front and very honest throughout this process and I couldn’t recommend Butler Residential more. We don’t plan on moving for a long time but if we do we would hope to use them again!
5/5
We cannot express how happy we have been with the excellent service we have received. Throughout the whole moving process Butler Residential have been especially helpful, supportive, professional throughout and most important for us showed great understanding of the stress moving home causes and often went out of the way to make the journey less stressful, something we were very grateful for The service provided has been excellent! We have moved several times over the years and can honestly say Butler Residential have been the best agents we have ever used. We would have no hesitation in recommending their services. Keep up the great work! Chris and Carol Fox
5/5
Highly recommend Butler Residential. Barry and Liam worked tirelessly to make sure our purchase went through, even when it seemed everything was against us. Without Barry I genuinely don't think it …
5/5
Barry has been so helpful, quick to respond, professional and extremely reliable. We couldn't have asked for more and would highly recommend Butler Residential to anyone for an informed and smooth as service.
5/5
We viewed a beautiful property with Barry recently and I wanted to leave a review as the experience was excellent. The photos of the house we viewed and the description attached stood out to us - the content was clearly chosen and crafted very carefully in order to attract a buyer. We've read hundreds of house listings in the past year and this one was something very different and a little bit special, even going to the lengths of adding a new photo of the house after recent snow. The viewing itself was great - Barry clearly knew about the house in detail and answered all of our questions, adding interesting history and background to structural details. Again, we've viewed with other agents and found that they don't always know the answer to even simple questions. The pace was really good too and we had space to look around in quiet as well as accompanied. We chose a similar size of firm (small, family run) to sell our current property as well and i think this is the best way to go as the larger firms just don't seem to work anywhere near as hard. We would very seriously consider selling through Butler Residential in future if/when we make our next sale (once we've managed to move across to Cambridgeshire!).PositiveResponsiveness, Quality, Professionalism
5/5
Amazing service from Start to finish. Barry does everything from the valuation, photographs, viewings etc. He totally manages the process. So you don’t get into the situation where potential viewers are coming around and agents who have never seen your house are trying to answer the questions. He only takes on 15 properties at a time and he sold ours in 6 days. Very impressed. The property portal is great as well, you always see where you are in the process. I would recommend Butler Residential to anyone.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Butler Residential's Norton Green Road office has 83 reviews across two platforms: 73 on Google, 10 on Facebook.
Butler Residential Norton Green Road is rated 5.0 out of 5 across all 83 reviews, and 5.0 out of 5 on Google from 73 reviews.
Butler Residential Norton Green Road, Suite 2, First floor, Unit B, Balbir House, Norton Green Road, SG1 2LP.