Butler Residential Stevenage reviews

★★★★★ 5/5

Google

Absolutely thrilled with the service from Liam and Barry at Butler's Estate Agents! From start to finish, they went above and beyond to ensure my experience was seamless and stress-free. Their dedication, professionalism, and personal touch really stood out, making the whole process so much easier than I could have ever imagined. They are a family-run business that truly cares about their clients and it shows in everything they do. Every question was answered promptly, and I always felt supported. Highly recommend them if you're looking for a trustworthy, top-tier estate agent. 5 stars without a doubt!

Samantha · 11 October 2025

★★★★★ 5/5

Google

Barry and Liam Have been an absolute pleasure to work with during our purchase process! The process took around 7 months and during this time they both worked tirelessly hard to ensure that all of our answers were addressed, every update was communicated down to us and they always made sure we knew what was going on at all times. As a first time buyer, they made the very long process feel a lot more comforting! Thank you both so much for all you have done, It is really appreciated. I highly recommend using Butler Residential! X

Roshni · 11 October 2025

★★★★★ 5/5

Google

I would highly recommend Butler Residential for anyone to use. Barry first helped us to buy our dream home, then we used them to sell our existing home. Barry and Liam could not have been anymore helpful during the whole process. They always kept us updated and were available to talk to if we needed anything. The staff are so friendly, professional and take outstanding photo's. Barry and Liam went above and beyond any other estate agents and make you feel valued. I cannot stress enough how good this company is. I will certainly be recommending these guys to anyone who is considering moving. Huge thank you to the residential team.

Shane · 11 October 2023

★★★★★ 5/5

Google

Barry did an amazing job selling our place. He is a true professional and a wealth of industry experience. Barry is also a great communicator and always kept us up to date with any news on the property. Nothing seemed too much trouble and he was always going the extra mile for us - even finishing off with some meter readings for us after the sale was finalised! When I sell next time, I wouldn't hesitate to use Butler Residential again. Thank you for all your hard work Barry.

Ali · 11 October 2023

★★★★★ 5/5

Google

We have just sold our house through Butler Residential and the service we received from Barry, Laura and Liam was second to none. From the start the marketing of the property was superb professional photography, styling tips help making our property stand out and achieving the asking price in a tough market. Barry was always at the end of the phone with a calm approach to every situation making the whole process less stressful. I would totally recommend using this company to sell your property. If I could give more stars I would.

Linda · 11 October 2023

★★★★★ 5/5

Google

These guys are just genius! Received an offer within 1 week. We previously marketed our house for over 3 months with a standard high street estate agent 18 viewings zero offers. Frustrated we came across Butler Residential with their unique approach, incredible enthusiasm, extensive knowledge and experience. Barry and Liam took so much time to get to know our property prior to viewings. An incredibly refreshing experience. These guys spent hours and hours ensuring our property was at its best prior to marketing. Laura is a true expert with her eye for detail, she made our house look as though it should be on a magazine cover!! She is an absolute star. We were kept informed at all times receiving prompt constructive feedback after each viewing. We had quality viewings everytime as opposed to previous time wasters who had been approached/encouraged to view without any real interest or intention of making an offer. We truly wish we could find the words to express just how good these people are! We really cannot recommend Butler Residential enough you absolutely won't be disappointed they are pure genius - thank you

Simon · 11 October 2023

★★★★★ 5/5

Google

Barry was referred to us by a work colleague and I cannot stress how grateful I am that he was. Our move started in the early summer of 2022 and it completed this month. During this period we had buyers pull out, a new chain form, 3 Prime Ministers, mortgage rates jump and house prices fall. The one constant and stabilising influence throughout was Barry. Honest, caring and supportive Barry was always there, often at unsociable times to make sure everything went as well as it could. We genuinely believe that we would not have got where we are with anybody else. Thank you Barry. For everything.

Jonathan · 11 October 2023

★★★★★ 5/5

Google

I cannot thank Barry enough for helping us secure what we can now call our own home. Especially, for putting us in a very good position to get the property from the very start! Barry has been relentless all throughout this journey for us until the end! I can only be forever grateful for giving me and my family this opportunity to start on our own and to turn our dreams into reality! I hope you can help many more people just like us in the future! More power to you!

Michelle · 11 October 2023

★★★★★ 5/5

Google

We have just sold our house with Butler Residential and cannot recommend them highly enough. Barry, Liam and Laura have been excellent to work with throughout the sales process, their expertise and communication have been second to none and they were always on hand to help and provide guidance. Without Butler Residential we probably would have given up on our house move a long time ago but thanks to them we’re now happily settled into our new family home.

Katrina · 11 October 2025

★★★★★ 5/5

Google

Honestly could not recommend Butler Residential enough, from beginning to end Barry and the team were phenomenal. They were hands on the whole way through the process and offered support and guidance wherever we needed it. The quality of imagery, the timeliness of responses, the frequency of communications and the feedback and guidance has been a godsend. If I could rate them higher I would and I won’t look anywhere else if we look to move again.

Tommy · 11 October 2023

★★★★★ 5/5

Google

Barry and Liam were absolutely excellent all the way through the moving process. They helped us with any questions we had and kept us in the loop of everything that was going on. Their support in getting viewings on our house quickly helped us secure our dream home. Would recommend them in a heartbeat. Thanks Barry and Liam!

Kevin · 11 October 2024

★★★★★ 5/5

Google

5/5 experience with Barry & Liam. It was our first time selling a property & they guided us through the entire process. They were always on hand for advice & would happily take our calls. They were super responsive, easy to work with & made our moving house experience seamless! Thanks Barry & Liam. Best, Laura & Kev

Laura · 11 October 2024

★★★★★ 5/5

Google

**The absolute best in the business ** We found Barry at Butler Residential when we called one of the properties he was selling for a viewing. The viewing went well and Barry was clearly very knowledgeable & professional. The house wasn't for us and Barry quickly understood that and didn't try to waste our time. Our house wasn't on the market at the time as we were unsure on which agent to use, we asked Barry to come over, along with another local, well known agent. I honestly thought all estate agents would be very similar and there wasn't much to selling a house anyway, surely Rightmove did all the work by getting the pictures in front of people right?!? ** That opinion changed VERY quickly! ** The other well known business sent a very young, inexperienced agent round, they spent about 90% of the time talking and not listening - it was just a interim job for them, still young, trying to figure out what the wanted to do in life, a lot like the majority of the agents working for the high street chains. Barry listened very carefully to what was important for us, he didn't use any gimmicks or sales strategies, he was honest, credible, friendly and very professional. A very long story short, Barry became more of a friend to us, he was always checking in to keep us updated with sales enquiries, viewing requests, feedback straight after a viewing and also guiding us with the best possible advice on the buyers offers, based on their situations and what was important to us (not necessarily the highest bidder, but a quick, short sale without a lengthy chain). Barry kept a steady string of viewings coming in, arranged them effortlessly with our availability and kept us updated at every step of the way. During the process of selling our house, we must have gone to view over 25+ other properties that were up for sale with other agents, this is where we knew Barry was worth his weight in gold! We were horrified at some of the unprofessionalism of some of the other agents, they'd either turn up late for our viewings, have absolutely no knowledge of the house they were showing us around in and just generally not listening to what we were saying. I remember coming back from one of the awful viewings and just calling Barry to tell him how much we appreciated him! Our house sale was not straight forward (like pretty much everyone's), it was no fault of Barry's, we had a couple of sales fall through due to a change in the potential buyers personal circumstances and where we lost faith and got frustrated, Barry never waivered! He was experienced, knowledgeable and worked tirelessly to find new buyers, he reassured us every step of the way. So, I take back everything I ever said about only needing Rightmove to sell a house! That probably equates to 1% of the work that actually goes into it! 99% of selling our house was Barry's commitment, dedication, professionalism and positive attitude. We can't thank you enough for everything you've done to help us and I'm going to miss having regular calls with you, you became a firm fixture in our lives and we will be forever grateful! Claire & Pete

Claire · 17 June 2023

★★★★★ 5/5

Google

Selling a house can be incredibly stressful and the estate agent business is one that is full of false promises and distrust. Barry and his team at Butler Residential break this pattern and our experiece with them was nothing short of perfect. Compared to other agents we have dealt with in the past, Barry understands your personal situation. Seeing the process top down and taking ownership of your full chain rather than just looking at the short term/quick sale, he is a trusted figure in turbulant waters. The photos of our house were excellent, to the point they shamed every other estate agency advert in the region - he included video tours and a virtual tour to give our property the maximum visibility and we had excellent results because of this. We listed our house on the Tuesday and had 15 viewings booked in by the Thursday. After 5 viewings we had 4 offers on the house and had agreed a sale within 48 hours of first listing the property. I am convinced that this was as a result of Barry's expertise in listing, marketing and managing the sales process with buyers. On top of the above, Barry managed to give us detailed feedback on the offers we had for the property which allowed us to make an informed decision on who we would like to sell the house to. With an excellent neighbourhood and neighbours that we are proud to call friends, we wanted to make sure that we not only sourced a buyer that suited our timescales and our needs, but one which would work with the local area and continue the positive community spirit that exists on our street. Thanks to Barry's feedback, we are really pleased with the couple that are buying our property and very thankful to Barry for giving is the insight required to make an informed decision on this. I would not hesitate to recommend Barry to anyone and would not buy into false promises from elsewhere. Barry and his team are personable, honest and surgically rapid in their approach to business. If you are buying or selling a house, there is no one I would trust more with the process.

Meerkat · 17 June 2023

★★★★★ 5/5

Google

I cannot express enough the thanks and gratitude to Butler Residential for their tireless work in making my move possible. Barry and Laura make an unrivaled team that went above and beyond every expectation to market and sell my property with a genuine passion for their business. Barry was there, every step of the way with honest help and advise and ever ready to iron out any problems along the way. I genuinely believe that without his dedication, selling my house would have been a far more difficult and stressful experience and thanks to him, I have now been able to move to my dream house in the county. If I ever sell my home again, there's absolutely no question Butler Residential will be getting my business, they earned every single penny of their fee and my forever sincere thanks.

Marsha · 17 June 2023

★★★★★ 5/5

Google

I cannot thank Barry enough for helping us secure what we can now call our own home. Especially, for putting us in a very good position to get the property from the very start! Barry has been relentless all throughout this journey for us until the end! I can only be forever grateful for giving me and my family this opportunity to start on our own and to turn our dreams into reality! I hope you can help many more people just like us in the future! More power to you!

Louise · 17 June 2023

★★★★★ 5/5

Google

Barry Butler has renewed my faith in Estate Agents! Over the past 12 months we have met our fair share of estate agents and I think its fair to say some were good and some less so. Barry was by far the best we came across. He was never pushy yet we always felt we had his support throughout the process. Like any purchase involving a chain it wasn’t all plane sailing and when our chain fell through weeks before we were due to exchange Barry remained calm and was a reassuring presence. He guided us through some stressful periods using all his experience to make our new home a reality. I think the biggest complement I can pay Barry is that both ourselves and our seller felt that he was working in both out best interests. He was always on hand to answer our questions and helping us both find common ground when necessary. After we had completed and moved in he was still offering advice on clubs for our kids and has helped us settle much quicker than we imagined. I would certainly recommend Barry to anyone looking to sell their property for his outstanding customer service and knowledge.

Richard · 17 June 2023

★★★★★ 5/5

Google

Barry and Liam went above and beyond to bring a protracted and complex sale to a successful conclusion.They made me keep the faith when I was ready to lose it.I would recommend them highly.

Evelyn · 30 July 2025

★★★★★ 5/5

Facebook

These guys are just genius! Received an offer within 1 week. We previously marketed our house for over 3 months with a standard high street estate agent 18 viewings zero offers. Frustrated we came across Butler Residential with their unique approach, incredible enthusiasm, extensive knowledge and experience. Barry and Liam took so much time to get to know our property prior to viewings. An incredibly refreshing experience. These guys spent hours and hours ensuring our property was at its best prior to marketing. Laura is a true expert with her eye for detail, she made our house look as though it should be on a magazine cover!! She is an absolute star. We were kept informed at all times receiving prompt constructive feedback after each viewing. We had quality viewings everytime as opposed to previous time wasters who had been approached/encouraged to view without any real interest or intention of making an offer. We truly wish we could find the words to express just how good these people are! We truly cannot recommend Butler Residential enough you absolutely won't be disappointed they are pure genius - thank you

Sarah · 3 May 2023

★★★★★ 5/5

Google

Butler residential were amazing at every step of the process. They took lots of care and attention when taking the photos to present the house in the best possible way. They kept me updated regularly and answered any questions I had without making me feel stupid! I am extremely happy with the service provided - Barry and Liam really looked after me.I highly recommend them.

Beth · 27 November 2025

★★★★★ 5/5

Google

Liam is always a pleasure to deal with. Great team and great people to work with. Thank you Liam for always being a pleasure to work with 🙏 …

D · 30 June 2025

★★★★★ 5/5

Google

Both Liam and Barry were both outstanding in assisting my partner and I in purchasing our first home. They were always on the end of the phone to help us with any questions big or small and overall it was a smooth transition due to their communication and passion for what they do. We would recommend Butlers to anyone looking for a friendly and genuine estate agent.

Ellie · 11 October 2023

★★★★★ 5/5

Google

After using several local “ Recognised “ estate agents and being let down on a number of occasions I was recommend Butler Residential by a friend who sold previously. From the day I met Barry to the day we competed he was there overseeing each and every step! Without going into too much detail, Barry went above an beyond initially working on my behalf only to them take over from buyers estate agent to make sure the entire chain held together. There was a number of occasions where we all felt like it wasn’t going to happen and Barry kept it professional, honest and done everything he said he could and was able to do - Consisting of driving from site to site to make sure contact was made, speaking to everyone’s solicitor to make sure the chain was in tact and where it wasn’t he tried his upmost to fix it - not just for me but for everyone! I can honestly say I would never had moved without Butler Residential - nor would anyone else in that instance. Barry went above and beyond, asking for nothing in return. I can’t thank him enough. That being said, if you want to sell in good time, to real people by a genuine person with your best interest in hand speak to Butler Residential.

Tony · 17 June 2022

★★★★★ 5/5

Google

From the first moment I met Barry to the day of completion, I was made to feel like I was being provided a bespoke service from Butler Residential. Barry's experience, professionalism and knowledge is simply unparalleled. Equally, the passion he shows for his profession put me at immediate ease, demonstrating a true love for that he does, each and every day. What sets Barry apart from all others is not just his genuine kindness, but an innate ability to go above and beyond for his client. In what can often be labelled a treacherous and unpredictable industry, Barry was an integral part of my house sale - what could have been a challenging process was made all the easier because of his attention to detail and unquestionable integrity. I couldn't recommend Butler Residential highly enough. Thank you, Barry.

Duane · 17 June 2022