5/5
GoogleExcellent Superb Professional Support from Simon from Robsons, He understands the need of a Tenant Person and Supports to get quick solutions
Trusted Agent profile · Northwood
Verified
Robsons Northwood reviews
★★★★★
748 reviews across 2 platforms
7 Clive Parade, Northwood, HA6 2QF
Robsons's office in Northwood, at 7 Clive Parade, is rated 4.9 out of 5 across 748 reviews on two platforms, including 740 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Robsons won in 2026.
Awards
The Trusted Agent 2026 results for Robsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Northwood office, from every platform, shown as written. First names only.
Google5/5
GoogleRobsons services based on my own personal experience, are excellent, particularly Mr Sam Budgen who always exceeds my expectations every time we needed his help. Thank you.
5/5
GoogleJo at Robsons was extremely helpful in all aspects from initial viewing to completion of our let. She kept us up to date on the process at every step along the way. Compared to other letting agents who couldn’t even be bothered to call back, and when they did failed to deliver on viewing appointments this was a breeze. I can thoroughly recommend Jo and Robsons.
5/5
GoogleRobsons have been excellent. Both Gary and Helen have made the whole process really easy. Thank you both
5/5
GoogleAn EXTREMELY helpful Lettings team and great agents. Specifically Gabriela Castillo, she helped my elderly parents throughout the rental process. She and the rest of the team were efficient ensuring that the required process and letting was completed within an extremely small timeframe. Great communication and a great agent/agency.
5/5
GoogleExtremely helpful and proactive in helping us find a property. We are very grateful we had Gabriela to guide us through the journey.
5/5
GoogleI am pleased with their customer service. Specially Miss Gabriela and another nice lady were really good, patience and provided nice customer service.
5/5
GoogleGreat experience with Robsons, specifically James Winter who went above and beyond to help find a property that suited us. Definitely recommend if you are looking in the area!
5/5
GoogleI was searching for a rental property and spoke to lots of agents, by far Jan and Kate at Robsons were one of the best to deal with! They were very thoughtful, professional and helpful. The communication was fab and although I did not rent through them this time, I would recommend them and use them if needed in the future. What great customer service!
5/5
GoogleI was impressed with the hands on engagement of Gabriella Whight - Castillo. I look forward to working with her again and have already referred my family members who are also searching for a home so as to allow them benefit from her dedication and effective customer service.
5/5
GoogleI had great experience with Gabriela from Robsons, she was very helpful and responsive with helping me find a property to let
5/5
GoogleHigh standard services, many young and talented individuals that work really hard to go an extra mile and exceed your expectations! Although you might not see the same in every member but that won’t affect the overall experience much! Well done to Gabriela for her hard work!
4/5
GoogleProfessional services from Shirley and her colleagues in Robson. Many properties provided for review. Good and happy experiences.
5/5
GoogleThe team at Robsons is very professional. Victoria went above and beyond with customer service.
5/5
GoogleExcellent and engaging service provided by Gabriela. Very helpful throughout the whole process of finding a suitable property. Fully recommend.
5/5
GoogleWe had a great exceptional experience with Robsons where Gabriella from the Rickmansworth Branch helped us with our property search.
5/5
GoogleAttentive and amazing friendly service. Simon’s help was invaluable. Thank you once again for the advice given.
5/5
GoogleResponsive, commercial, gives sound, practical advice. I deal with no-one else.
5/5
GoogleShirley and her management team are always ready to help . It made renting so much easier .
5/5
GoogleFantastic experience! James Winter, Louise Mitchell and the entire team helped us until the completion. Thank you all.
5/5
FacebookI am not going to say I don’t recommend you because I don’t think that is fair but maybe some advice. I thought - What Robson Amersham could do better for people who are not millionaires but just want to invest their hard earned savings in a modest property. - when you take a prospective buyer’s details down and say you are going to pass them on to another agent, please do that. 😔 - listen to what a prospective buyer is requesting and give them the chance to talk about what they are looking for. Try not to sound like you are in a rush, the person on the receiving end might be new to this and will think you are not interested in them and this might put them off buying a property with you.😣 - finally if a prospective buyer calls to view a property and you ask them times they are available to view - maybe work around those times or give options for alternative times instead of booking them in a time they can’t make. 🤯 I think that’s it, thank you Robsons.🙂
5/5
GoogleVery impressed with Robsons Lettings. Definitely the best agents in town! Gary was fantastic, he handled everything from start to finish. I recommend Robsons to anyone looking to rent out their property.
5/5
GoogleHello, I really recommend this agency for honesty, responsibility, patience, quick answer to the phone. My agent was Gabriela Whight-Castillo, I really recommend as an agent for solving the problem as well as for seriousness and patience. Also no HIDE FEE. Thank you.
5/5
GoogleIt was lovely to meet Gabriela who has been great to deal with from our first conversation. She was very helpful but the property she showed was not for us. But I know she will be in touch with alternatives asap. Many thanks.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Robsons Northwood
Has Robsons won any awards?
Yes. In The Trusted Agent 2026 awards: Robsons, Northwood won Trusted Agent; Robsons, Pinner won Gold; Robsons, Rickmansworth won Trusted Agent.
