Every review we hold for the Northwood office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSophie has been absolutely brilliant helping us locate a new rental property. Throughout the whole process she's been professional and proactive, alerting us to suitable properties, liaising with landlords, and regularly touching base to keep us updated on progress. We couldn't have asked for more - superstar!
Si · 22 September 2025
Agent replied · 22 June 2026
Thank you for your feedback! We’re thrilled Sophie made the process smooth and kept you so well supported, we’ll be sure to share your kind words with her. … More
★★★★★ 5/5
GoogleThanks Sophie for your help finding a place. The process was quick, easy and smooth.
Leila · 17 June 2026
Agent replied · 16 July 2026
Thank you for your lovely feedback. Sophie will be thrilled to hear your kind words. We really appreciate you taking the time to leave us a review. … More
★★★★★ 5/5
GoogleSophie has been absolutely brilliant throughout the whole process. She really took the time to understand what I was looking for and went above and beyond to make everything smooth and stress-free. Her communication has been excellent, and she’s always been friendly, professional, and incredibly helpful.
I couldn’t be happier with the service, I’d highly recommend Sophie and the team at Robsons to anyone searching for a new home!
Yash · 22 November 2025
★★★★★ 5/5
GoogleMy wife and I would like to thank especially Shirley plus the rest of the team at Robsons for all of their hard work and support over the last couple of months being 100 per cent committed to finding us a property. We shall highly recommend Robsons to family and friends.kind regards Jamie &sandra
Jamie · 2 April 2026
★★★★★ 5/5
GoogleSophie has been great helping us with our property search. She was proactive and found a house based on our description that would fit our needs. Sophie is very professional and always available to help if there was any question or concern.
Alexia · 22 September 2025
Agent replied · 22 June 2026
Thank you for your kind words. We’re delighted Sophie could help you find a property that met your needs and provide professional, reliable support throughout. … More
★★★★★ 5/5
GoogleWe worked with Sophie at Robsons Lettings during our property search and had a positive experience overall. She was professional and responsive, helping to keep the process moving smoothly. Communication was clear, and she was helpful in addressing our queries along the way. We’d be happy to recommend her to others looking to rent.
Kapil · 19 March 2026
★★★★★ 5/5
GoogleI have had a wonderful experience with Robsons. They are the most professional letting agents I have come across. A special thanks to Gabriela as she has been super proactive in communication, setting up a viewing and catering to our requirements. I would highly recommend Robsons. Thank you again :)
Meshwa · 22 June 2025
Agent replied · 22 June 2026
Thank you for your feedback.
I am glad to hear you had a positive experience working with Robsons Lettings.
I will be sure to pass on your feedback to Gabriela.
Best Wishes,
Gary Mckinnon
Director - Head of Northwood Lettings
Robsons
★★★★★ 5/5
GoogleI have dealt with Robsons for the past ten years and highly recommend the professional service provided by the Shirley, Gary and the team. They provide a seamless service securing high quality tenants, providing up to date market knowledge, negotiating contracts, and providing general back up support throughout the process.
Garth · 13 April 2026
★★★★★ 5/5
GoogleWe were in touch with Shirley Wells and other colleagues from Robsons NL who were extremely professional, client oriented and helpful while looking for potential rent options in the area. Shirley and her colleagues were supportive and patient while we were considering various options of new tenancy. Alex L.
Alexander · 11 August 2026
Agent replied · 29 August 2026
Thank you for your kind words about Shirley. It's great to know you felt supported throughout the process. We very much appreciate your recommendation.
Best wishes,
Gary McKinnon MARLA
Director, Head of Northwood Lettings
Robsons
★★★★★ 5/5
GoogleI have had recent dealings with Robsons specifically with Sophie S. Sophie has been incredibly helpful, responsive, and has maintained clear, consistent communication throughout this offer period. She is making the process smooth and stress-free, and I’m very happy with the support I’ve received so far.
A · 6 May 2026
★★★★★ 5/5
GoogleGary was very intuitive to my needs for a rental property & area needed with in depth knowledge of the house he thought would meet my criteria to include pets, in an area I was keen to move to. …
Elizabeth · 16 September 2025
Agent replied · 22 June 2026
Thank you for sharing your experience. We’re so pleased we were able to support you with finding the right property so smoothly. Wishing you all the best in your new home. … More
★★★★★ 5/5
GoogleRecently had to move home and Shirley Wells assisted me with finding a new property. Shirley was a great help, always providing new information and assistance when needed. I would like to thank her and recommend her and Robsons if you are in search of a property.
Tomaz · 23 April 2026
★★★★★ 5/5
GoogleHIGHLY recommended! I recommend Robson's from start to finish. We arrived from out of the area and Robson's had prepared several rentals for us to review. Upon selecting one, they have provided many experts to assist at each step. After moving into the home, the property manager has provided immediate response to any questions or issues that have arisen and has addressed everything in a timely manner. Everyone has been great along the way but a special shout out to James who started with us on this adventure when we arrived to the area and Helen who continues to address our immediate needs with timely attention. THANKS!
B · 22 June 2025
★★★★★ 5/5
GoogleMy wife and I recently embarked on the daunting journey of finding a rental property that would suit our needs and preferences. Given the challenges of the current rental market, we were prepared for a lengthy and potentially stressful process. However, our experience with Gary McKinnon from Robsons Letting was nothing short of remarkable and transformed our property hunt into a smooth and even enjoyable journey.
Gary was not only highly knowledgeable about the market but also genuinely committed to helping us find our perfect home. He took the time to really understand our needs, preferences, and budget, showing superb professionalism and a personal touch that made all the difference.
Dipak · 22 June 2025
★★★★★ 5/5
GoogleGabriela from the lettings team was fantastic, and made the rental process incredibly smooth. From setting up the viewings, informing us of properties that were about to come on the market and helping us find our ideal rental. The application process was explained clearly and everything was dealt with in a professional and friendly manner. I have to say compared to many of the other estate agents in the area, you are far more efficient, communicative and diligent. Thank you so much Gabriela and Robsons.
Rachel · 22 June 2025
★★★★★ 5/5
GoogleIt was the quickest and most enjoyable house search of my life. I had a wonderful experience house hunting with Robsons, especially with Gabriela. House hunting was always very stressful for me, but Gabriela completely changed my perception of it. She made the whole process so much easier. She is a very delightful person and, above all, very patient, knowledgeable, and passionate about her job. She handles everything with the utmost professionalism. She showed me numerous properties and arranged each viewing with the same enthusiasm and pleasure. Whatever queries I had, she resolved them quickly, many times I felt like she goes the extra mile to ensure the customer is completely satisfied. Everything was perfect and fast, all thanks to Gabriela n complete Robsons team. I will recommend you without hesitation!
Sarika & Sudhir
Sarika · 22 June 2025
★★★★★ 4/5
GoogleWe have used Robsons for over 15 years and never been disappointed. The service we received from Gary Mckinnon who handled the most recent letting through Robsons, was excellent in every way. He found prospective suitable Tenants, and gave us valuable feedback on each prospective Tenant. I believe that even though the rent achieved was slightly lower that we were expecting, he tried his best in a market full of similar properties.
Thank You Gary for being so Pro Active, Professional and Hard Working. I found your feedback and advice very valuable and much appreciated.
Aspi · 22 June 2025
★★★★★ 5/5
GoogleMy experience has been very good. From the first moment I felt very well looked after. I would especially like to thank Katie Gilroy for her prompt and attentive service and Gabriela Wight- Castillo who has been very helpful and attentive to us, taking care of the smallest detail and welcoming us warmly to our new neighbourhood.
We also have to thank the Moor Park office for their intervention in our rental process.
In short, Robson is a serious and committed Real State Agency that we would highly recommend.
Mercedes · 22 June 2025
★★★★★ 5/5
GoogleIt has been a pleasure renting a property with Robsons over the past few years.Gary has been amazing. His negotiation skills have been first-rated. He constantly found ways to get us the best deal possible and also went out of his way to ensure every detail was taken care of.
I am incredibly pleased with his service, from start to finish, professional, efficient, honest and straight talking.
I am greatly looking forward to renting with Robsons for the foreseeable future hopefully next summer and would highly recommend to get in touch with him if you are going for Robsons.
Roshi · 22 June 2025
★★★★★ 5/5
GoogleHad a wonderful experience working with Robsons. Their staff are professional, efficient, and a joy to work with. They have some great properties and lots of choice. Thank You for helping me and a big shoutout to Gabriela who was absolutely wonderful.
Keep up the good work !
Mark · 22 June 2025
Agent replied · 22 June 2026
Thank you for your kind words and for taking the time to leave a 5-star review. We're thrilled to hear that you had a positive experience with Robsons Lettings. Your feedback is greatly appreciated!!
Best wishes
Gary Mckinnon
Director - Head of Northwood Lettings
Robsons
★★★★★ 5/5
GoogleI recently had the pleasure of working with Gabriela from Robsons, and I can confidently say that her expertise and professionalism exceeded all my expectations. From the moment we connected, Gabriela demonstrated an in-depth understanding of the property market, providing clear and insightful guidance throughout the entire process.
She was always approachable, quick to respond to queries, and went above and beyond to address my concerns. Her attention to detail and dedication ensured everything ran smoothly, whether it was arranging viewings, negotiating terms, or handling paperwork.
What truly sets Gabriela apart is her genuine care for her clients. She consistently kept me informed and reassured at every step, making what can often be a stressful process feel seamless and enjoyable.
I highly recommend Gabriela and the Robsons team to anyone seeking reliable, efficient, and personable property services. I’m grateful for her hard work and wouldn’t hesitate to work with her again in the future.
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Saeid · 22 June 2025
★★★★★ 5/5
Google(2024) The staff are very professional and accommodating from making calls, sending emails and even during the viewing appointments. Morgan and Katie reached out directly. Excellent service for they are kind, considerate and helpful.
I had another experience this year (February-March 2025) with Robsons. Gabriella was patient and flexible. I felt that she went out of her way to find flats that could meet my needs and preference. She also made time to work around my availability. Her professional and proactive approach made the search process straightforward and less stressful. Thank you very much.
Sam · 22 June 2025
★★★★★ 5/5
GoogleI had a fantastic experience working with James Winter and Robson to find my new home. James was always ready with great property suggestions, and his communication was excellent throughout the process. Robson was also incredibly helpful and professional, making sure everything went smoothly.
Their dedication, knowledge, and commitment to finding the perfect home made the entire experience stress-free. If you're looking for a reliable and efficient property team, I highly recommend James and Robson. Thank you for your amazing service!
Divyesh · 22 June 2025
★★★★★ 5/5
GoogleI would like to thank Cheryl Hopes and the team for the professional way my properties have been handled regarding getting them let. Cheryl has handled it all very well and enabled me to concentrate on the farm as she has taken on all …
Paul · 23 July 2025
Agent replied · 23 July 2026
I'm thrilled to hear that Cheryl and our team provided you with such professional and dedicated service in getting your properties let. It's wonderful to know that you felt supported and could focus on other areas knowing that everything was being taken care of. Thank you for your kind words, and we appreciate your feedback.
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