Trusted Agent profile · Northwich

Reeds Rains, Northwich reviews

4.4

★★★★★ Great

164 reviews across 2 platforms

4 Dane Building, The Bullring, Northwich, CW9 5HA

Part of Reeds Rains Favsco 23, see every office.

Reeds's office in Northwich, at 4 Dane Building, is rated 4.4 out of 5 across 164 reviews on two platforms, including 159 Google reviews rated 4.4.

Google logo

4.4 / 5

159

Reviews on Google

This office

Facebook logo

2.6 / 5

5

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Northwich office, from every platform, shown as written. First names only.

5/5

Google

I had a great experience when selling my house. Layla kept me updated whenever she had new information and kept myself, my buyer and our solicitors in the loop and I couldn’t fault her. She made what can be a stressful experience run as smooth as possible and she is a credit to Reeds Rains!PositiveResponsiveness, Quality, Professionalism

Lorisa · 25 August 2022

5/5

Google

Great experience from a professional manager and professional company. Gareth.

Gareth · 15 October 2025

Agent replied · 15 April 2026

Thank you so much for your lovely review! The team greatly appreciates your feedback. Reeds Rains Northwich

5/5

Google

Had the most positive appointment with James in Northwich branch. So polite and definitely knows his properties!

Daniel · 15 July 2025

Agent replied · 15 April 2026

Thank you for your lovely feedback! We're so pleased to hear you had such a positive appointment with James at our Northwich branch. His knowledge and professionalism are truly appreciated by both our team and our clients. We’re glad he made a great impression and look forward to assisting you again in the future!

5/5

Google

Unfortunately didn't get the barn we wanted but really rated James at the team at Reeds Rains!

Mikk2k2 · 15 July 2025

Agent replied · 15 April 2026

Thank you for the lovely feedback! We're sorry to hear you didn't get the barn you were hoping for, but we're really pleased that James and the team made a positive impression. We truly appreciate your kind words and hope we can help you find the perfect property soon!

5/5

Google

Sharon was great with helping me set up an appointment with the financial advisor, with working unsociable hours this can be sometimes tricky but she tried her best to help me out. I was looking into getting life insurance and after my appointment I left with a great package that suited me, more understanding of the whole thing and insurance through Aviva! Thanks again for the service

Brittany · 19 January 2020

1/5

Google

Incompetence unequalled! Extremely rude and totally unprofessional …. Would I either Rent or sell a property via Reed Rains Northwich … ABSOLUTELY NOT!

Caroline · 21 March 2025

Agent replied · 15 April 2025

We’re sorry to hear that you feel this way. At Reeds Rains Northwich, we strive to provide professional and courteous service, so it’s disappointing to receive this feedback. … More

1/5

Facebook

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Important · 27 January 2024

5/5

Facebook

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Grace · 26 January 2024

5/5

Google

Neil was great to work with, always responded to phone or email and if he didn't know the answer he knew where to find out. Couldn't fault the service during an extraordinarily stressful process that was held up further up the chain during the busiest week ever (less than a week before Stamp Duty deadline).PositiveResponsiveness, Professionalism

Chris · 25 August 2021

5/5

Google

Kathryn and Luke made our experience of buying our first home completely stress free they were brilliant. Kathryn was brilliant from the viewing all the way to completion.After dealing with another estate agent in Northwich I was dreading to have to go through it all again but Kathryn made it easy always there to help brilliant experience from start to finish.

Chris · 18 February 2020

5/5

Google

Spoke with James and he was really helpful. Would recommend.

Grange · 15 July 2025

Agent replied · 15 April 2026

Thank you for your kind words! We're so glad to hear that James was able to help you. We truly appreciate your recommendation and hope to assist you again in the future.

5/5

Google

Josh C at Northwich Reeds Rains was our letting agent, he was friendly, responsive and professional. Josh kept us informed and was a pleasure to deal with. We are really happy with the service we received and very happy with the flat we are now in. Thanks Josh for all your help!PositiveResponsiveness, Professionalism

Jessica · 21 June 2021

5/5

Google

Good, efficient and communicative- would use again and recommend

Anthony · 15 June 2025

Agent replied · 15 April 2026

Thank you so much for your kind words! We’re glad to hear you found our service efficient and communicative. We look forward to working with you again soon!

5/5

Google

Myself and my boyfriend have just moved into our first home together and thanks to Erin it was perfect! She helped us all the way through the process and was so patient with my millions of questions!

Kathryn · 18 January 2023

1/5

Google

We sold mum's home through Reeds Rains Northwich, I found the manager, to be very abrupt,cocky and unprofessional, she also gave bad advice, and would not answer my calls. She only put a picture and information down about one of the …

Dave · 15 April 2025

5/5

Google

Many thanks for the professionalism in selling our flat. The updates and communication was well received.

Alan · 15 January 2025

Agent replied · 11 January 2025

Thank you very much for your kind feedback!

5/5

Google

I'll can't thank all the staff at Reeds Rains enough for helping my move go as smoothly as possible. Everyone was curious and polite keeping me informed thought the quick service the company provided. And helping me with the logistics from moving from the South they went above and beyond.

Jean · 18 January 2023

Agent replied · 18 January 2024

Thank you for your lovely comments Jean! Wishing you all the best in your new home!

5/5

Google

Myself and my husband recently purchased a property through Reeds Rains. Isabel Charles I can not speak highly enough about, she was so professional and when things were not looking great she was so reassuring and supportive through the …

Zoe · 15 April 2025

5/5

Google

I have nothing but praise for Izzy and Layla and the rest of the team at Northwich. Their customer service was great with frequent progress updates and advice when it was needed. The brochure they produced for my house sale was very good and the on-line virtual tour was excellent and well worth having. Together they sold my house very quickly and I wouldn't hesitate to recommend Reeds Rains Northwich to others looking for an estate agent.

Laurence · 23 May 2023

5/5

Google

Excellent service from start to finish. Pippa did a great job of a short video with some detail about the house, kept us nicely updated on progress. Everytime I contacted her or her colleagues they were very responsive, efficient and friendly. I would definitely recommend Reeds Rains, Northwich.

Pam · 18 January 2023

Agent replied · 18 January 2024

Thanks for your lovely review Pam.

5/5

Google

We used Reeds Rains recently for the sales of our house. Kathry was fantastic, proactive about driving viewers to the house and then fully engaged in helping to manage the sales process. She communicated well and helped stay on top of the various stakeholders. She provided an A1 service.

John · 19 January 2020

5/5

Google

Everyone I dealt with (Branch Manager, Sales Manager, Lettings Manager) was very friendly and professional, making it a pleasure to deal with them. Kathryn was particularly helpful in chasing both sets of solicitors to keep my purchase moving as fast as possible. Much appreciated.

Kris · 19 January 2020

5/5

Google

Would recommend Reeds Rains to anyone! They made our move smooth, quick and always maintained professional up to date communication with all progress along the way. Layla particularly went above and beyond even with all my pestering!! Thank you Reeds Rains ☺️

Becky · 18 January 2023

Agent replied · 18 January 2024

Thank you Becky.

5/5

Google

Recently rented a property from the Northwich branch. Oliver was a great help, he handled the whole process quickly with no delays and not much effort. Brilliant service.PositiveResponsiveness, Quality, Professionalism, Value

Jonathan · 21 June 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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